I ordered a pair of leggings in October and a friend noticed that there was a hole in them right where my bottom is, they are black leggings so the hole was easy to see against my light skin. I contacted customer service to get a replacement but it was over the 90 day period so they would not replace the damaged item. I have several pairs of leggings that have lasted me 5-6 years and these took 4 months to develop a hole. It was in an odd spot too, center of my cheek area. Not a place that rubs or gets damage often. Seems like bad quality to me. I cancelled my vip and will not be shopping with them again.

Order # confirmed

The only email I received is the subject line I have mentioned above. No information on shipping or anything. I tried reaching out to customer service but no response. Number itself is invalid and not in use. I have paid for the order and now stuck. Can someone from Fabletics team contact me? This is not at all good experience.

They have a very predatory business model. When you order something from the website for the first time, they don't ask you anywhere but you are automatically signed up for the VIP membership. If you do not skip the month between the 1st and 5th of the month, your credit card or payment method will be charged $59.95 USD for your membership benefits on the 6th until you cancel. Member Credits expire 12 months from the charge.

I can't believe there are such bad reviews.
I ordered from them 3 times already with 3 different emails so I can use the 2 for £24 offer.
All the leggings are AMAZING quality, lovely colours. The best leggings I ever own honestly.
I always cancelled the VIP membership via online chat after I received my orders and there were no issues.
Overall great experience, great quality of products.
I honestly recommend it based on my experience.

The experience was just awesome! I had to process and return from an online order & it was so easy. The salesperson let me know that the item isn't carried in store but she would gladly be willing to have it ordered online if I needed another size. The sales team on the floor were so helpful making sure if there was any sizes we needed to let them know and they would check in back for us. We also tried stuff on. The changing rooms were clean and the virtual experience is unlike anything that competitors have. The lady in the fitting rooms was very helpful and helped explain the screens to those that didn't understand what they could be used for. LOVE the mens clothing. In general the staff was so excited and engaging. The store was full. We spent way too much $$. Thanks for coming to Omaha.

I ordered a pair of men's shorts. Just received the SECOND replacement shipment and they still got it wrong. You think for these prices, they'd be able to correctly process an order form. The difficulty is in both the size and version of the product...I want a M size and unlined. So far, I have now gotten a M lined and a S unlined. Just giving up at this point...

At this point it would have been cheaper just to have bought a new wardrobe at Lululemon. This company targets people on their first "VIP" purchase with great deals and you think you made a steal. WRONG. If you forget to "skip" your monthly membership you get charged $50 for a member credit. The website rarely ever had any sizes other than XS or XXL if that. ALSO, if you use a member credit they charge sales tax on that item. You also have to be very direct to get your membership cancelled because the sales people are very pushy for you to keep your membership. They only let you cancel the membership over the phone which is a red flag in itself. Do yourself a favor and never get involved with this company.

I received somebody else's order. It was all men's clothes. I was pretty disappointed considering how excited I was to receive my order. I called customer service. They were pretty great. They emailed me a return shipping label and reordered my order. One of the items was sold out already. I was told I would be given a credit to buy something else. I do not see my credit on my account yet. I still have not received my order. I believe I placed my original order on 4/19. Today is 5/7.

Unfulfilled order. Tried to rectify with customer service. TWO representatives hung up on me
Disgraceful.
Package has been in the same location for two weeks with no progress towards me.
Please deliver my order or fully refund my credit card.

Extremely dissatisfied with this company. I became a VIP member and after 3 weeks of waiting for my order and 3 calls later the call center tells me they can't refund my order because it hasn't been 20 business days and to call back then. How many times does one have to call a place or wait to receive an order? Tracking number changed the delivery date 3 times and every time I call this company I get a different story. Lies..

I'm a Lululemon shopper and have been for years but their clothing quality has significantly gone downhill in the last few years. I saw a feature one time on the news regarding post-pandemic shopping for work out clothes and Fabletics was mentioned among others. So I gave it a try. I mainly work as a sports physical therapist so most of my clothes have to be athletic fitting and should have room to move around in, yet be professional looking as well. I ordered their Men's polo shirts and socks. I am very impressed with the quality of the fabric and how it feels during my work day in the clinic. I've gotten compliments already just from its fit and the stylish design. I then ordered the modern classic fit pants, and 3 more polo shirts! I highly recommend giving this product line a try. Don't let the VIP subscription deter you- you can skip every month with no limit anyway. I never pay the monthly, but I just buy what I need when I need them.

I have loved the clothing items I have received so far but speaking with customer service has left me disappointed and frustrated. I have been "hung up on" twice because they did not want to deal with addressing my question.

They invite you to subscribe to VIP membership to get certain deals. However, it is not a simple process to cancel your subscription and the monthly fee is $50 if you don't skip it. You have to chat or call them to cancel. There was one time I was kicked out of two chats right after I asked for my account to be cancelled.

I returned four items to Fabletics for a total of $85.04 USD. I requested a return to my credit card. They gave me a total of $14.95 USD in store credits and that was it. I had to contact them four times to get my full refund. Each time they told me I requested "no refund". Why would anyone request no refund on returned items? That is theft. Stealing $70 of my money is also theft. My returns were never worn, returned within 30 days with tags on. After the fourth attempt I received a partial refund. This company is corrupt. I'll never do business with them again.