Extremely dissatisfied with this company. I became a VIP member and after 3 weeks of waiting for my order and 3 calls later the call center tells me they can't refund my order because it hasn't been 20 business days and to call back then. How many times does one have to call a place or wait to receive an order? Tracking number changed the delivery date 3 times and every time I call this company I get a different story. Lies..