We’re in this together! Stay safe with our COVID-19 guide

View
×

Lisa M.

  • 2 Reviews
  • 2 Helpful Votes
  • 0 Thank Yous

Experience: Clothing & Fashion, Shopping

Member since February 2021

  • Reviews

    2

  • First Review

    1

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    28

Review Distribution

2 Reviews by Lisa

3/24/21
Verified purchase

It pains me to have to write this review. I'm a longtime loyal customer. Previously very happy with products and service.
I placed an order that was confirmed 2/7/21. Contacted company three weeks after order was placed to find out when product will ship. In my order history, it has never taken more than two weeks for shipping.
Owner said she would check on it. Heard nothing for 10 days. Emailed again and asked if everyone was okay there. She responded that they were and would get back to me. Nothing. A week later I emailed and requested a refund. Her response was that she couldn't refund my card as my order had shipped. I emailed back for her to forward tracking information twice. Nothing again. I then emailed that I would be posting this review unless tracking information was produced. Nothing. Here's my review and I would request a full refund or delivery of my order

2/8/21
Verified purchase

Unfulfilled order. Tried to rectify with customer service. TWO representatives hung up on me
Disgraceful.
Package has been in the same location for two weeks with no progress towards me.
Please deliver my order or fully refund my credit card.

Tip for consumers:
Buyer beware

Products used:
Never received order.

colen13
Cole N. – Fabletics Rep

Hello Lisa,

We are sorry to hear about your negative experience with your order and our Member Services Team. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you within 24-48 hours.

Best,
Chad

Lisa Has Earned 2 Votes

Lisa M.'s review of Fabletics earned 2 Very Helpful votes

Lisa hasn’t received any thanks yous.

Lisa doesn’t have any fans yet.

Lisa isn’t following anybody yet.

Similar Reviewers on Sitejabber

alecy
6/21/21

I ordered weeks ago and still have not received my merchandise.

al366
A L. reviewed Fabletics
6/19/21

The leggings are fine but overpriced and they still charge you even if you skip the month. And...