business logo of Fabletics

FableticsReviews 13,328

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

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Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
872
value
881
shipping
858
returns
614
quality
841
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Wisconsin
1 review
0 helpful votes
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Loved when I first joined...
October 11, 2024

Lack of availability of sizes and everything is CROPPED. Loved Fabletics.com because I am bigger, and they had styles that FIT and were flattering. Now, I'm lucky to find anything in my size. And forget buying tops anymore.

Date of experience: October 1, 2024
Washington
1 review
0 helpful votes
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Shipping cost
October 11, 2024

Every month I purchase a VIP Credit. When using my credit I still end up paying quite a bit on shipping with every order.

Date of experience: October 1, 2024
California
2 reviews
0 helpful votes
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Quality and selection
October 11, 2024

The quality and options have declined over the past year or so-

Date of experience: October 1, 2024
Wisconsin
1 review
0 helpful votes
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Purchasing
October 11, 2024

I always have a great experience with Fabletics, whether it's returning something in the store to ordering online.

Date of experience: October 1, 2024
Michigan
1 review
0 helpful votes
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Scam
October 11, 2024

This site is one of the biggest scams, where they charge you monthly and then make you pay $60 for a cheap pair of pants to get your money back.

Date of experience: October 1, 2024
California
2 reviews
0 helpful votes
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Inventiry
October 11, 2024

It's disappointing you pay for a membership and everything you want is out of stock. The membership provides no value other than price.

Date of experience: October 1, 2024
Texas
1 review
0 helpful votes
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Quality needs improvment
October 11, 2024

The customers service and variety of choices are great. However, some of the products do not have high quality which honestly due to the low price of those specific ones, it makes sense. But some other products which are more expensive have acceptable quality in their price points comparing to other competitors.

Date of experience: October 1, 2024
Colorado
1 review
0 helpful votes
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Great scrubs!
October 11, 2024

I live the new cargo scrubs! They fit fantastic and have lots of pockets

Date of experience: October 1, 2024
Georgia
1 review
0 helpful votes
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Product is amazing but the website and app makes it more difficult than it needs to be. I am a member but hate that I have to opt out every month. The monthly credit is not worth it to me. The deals that come out are. I would rather have a paid membership for the year to get deals but having to click no each month is annoying. I would rather it be I click yes each month that I want to

Date of experience: October 1, 2024
South Carolina
1 review
0 helpful votes
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The shipping service that Fabletics uses, Pitney Bowes, is terrible! They take absolutely forever and there's always issues. This is definitely not the first order I've had issues with shipping on.
Also, I ordered a jacket with elastic sleeve cuffs and they were so stretched out an elephant could've fit its leg through them, I mean come on!

Date of experience: October 1, 2024
New York
1 review
0 helpful votes
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Emails
October 11, 2024

I love all the clothes and have lots.but I unsubscribed and I keep getting tons of emails. Please unsubscribe me for real. Thanks.

Date of experience: October 1, 2024
Massachusetts
1 review
0 helpful votes
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Not satisfied at all
October 11, 2024

I bought 2 shorts and paid them but you guys charged me a month later for the membership tokens which I didn't allow or purchased. That's why I returned the products and everything but you guys are giving me hard time with refunding my money. I have been on the phone with your team for over 2 weeks. I have the refund for the products but not for the membership tokens. This is unacceptable.

Date of experience: October 1, 2024
Nebraska
1 review
0 helpful votes
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The deal that Fabletics gave me to try their product was outstanding. I liked their array of athletic gear. I hate that their website is a membership and all the "wait there's more" offers that try to oversell product. If you can sell me something so cheaply, why not make your prices more reasonable and sell a lot of product? I will probably never visit the Fabletics site again because of the membership. I don't buy a membership to Taco Bell. Why buy a membership to Fabletics? I found a store near me but have not visited it for the outrageous pricing you have your product listed at online.

Date of experience: October 1, 2024
Utah
1 review
0 helpful votes
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Clothes smell like poison
October 11, 2024

I can't wash the disgusting smell out of these clothes and they're making all my other clothes smell the same too. I'll never buy Fabletics again.

Date of experience: October 1, 2024
Georgia
1 review
0 helpful votes
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I enjoy my Fabletics clothes. The price was great, and the fit and feel are what I expected. Two issues I've had are with the digital shopping experience. First, I cannot use the iOS app even though I am a subscriber. Second, when I receive the email promotions, I am directed to a broken link OR to the first-time customer screen. When I am on the site, I find it difficult to know which colors are actually in stock. Whichever color circle appears by the product is rarely the color that's available. This is misleading and a major turnoff. Finally, the colors advertised in the promotional emails are never the ones in stock.

Date of experience: October 1, 2024
Texas
1 review
0 helpful votes
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Selection
October 11, 2024

Love fabletics One short.

Problem is color selection is limited.

Date of experience: October 1, 2024
West Virginia
1 review
0 helpful votes
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Perfection in a box!
October 11, 2024

Had paused my VIP membership and just restarted and man, did I miss so much. Finally updating my foundation wear and WOW! I am in love love love with the Yitty Square Neck bra! I even bought two more in the same color from the outlet sale! Next up I'm going to try my hand with the shapers!
I still have leggings from a purchase I made about 6 years ago and they are still going strong!

Date of experience: October 1, 2024
California
1 review
0 helpful votes
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Mostly great!
October 11, 2024

I like that you vary your selections and have varied colors and certainly keep up with the trends. The quality misses sometimes in that the leggings waist don't stay up and many tops/jackets are not stink proof. Some I've had to stop wearing even after repeated washes.

Date of experience: October 1, 2024
District of Columbia
1 review
0 helpful votes
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Great products
October 11, 2024

Great products at a great price. The fabrics are soft and comfortable.

Date of experience: October 1, 2024
North Carolina
1 review
0 helpful votes
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Amazing!
October 11, 2024

I love absolutely everything from fabletics! I have socks, bras underwear leggings tank tops. And you can't beat being a member!

Date of experience: October 1, 2024