business logo of Fabletics

FableticsReviews 13,328

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

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Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
872
value
881
shipping
858
returns
614
quality
841
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

1 review
0 helpful votes
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Great Scrubs
October 11, 2024

I ordered 2 pair of scrubs which included the Long Jogger Pants. They arrived quickly and the quality is great! The Long Jogger Pants fit well and are very comfortable! I would recommend to other Nurses!

Date of experience: October 1, 2024
California
1 review
0 helpful votes
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Great products
October 11, 2024
Updated review

I love the quality and the styles fabletics has. This is my go to place for sportware.

Date of experience: October 1, 2024

I love their products
July 14, 2024
Previous review

Great products, good quality and styles. I am always checking out their website.

Date of experience: July 4, 2024
Kentucky
1 review
0 helpful votes
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Awesome
October 11, 2024

Great products, very cute and reasonably priced with the membership.

Date of experience: October 1, 2024
California
1 review
0 helpful votes
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Excellent Customer Service
October 11, 2024

I called to discuss a canceled order and was provided with a few different options to choose from.
The rep took the time to look and discuss other options that best fit.

Date of experience: October 1, 2024
Washington
1 review
0 helpful votes
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Love the products, great quality but the website is clunky and has to be reloaded whether on mobile or hardwired connection and tired of the "skip this month" option NOT working...I shouldn't have to click on my profile to skip and STILL have to call if I want to skip this month or end my membership. Even though I wanted to skip September (within the published window per their guidelines) it still charged me...not a great way to start a new month or to entice me to stay.

Date of experience: October 1, 2024
Idaho
1 review
0 helpful votes
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Good deals
October 11, 2024

The prices are good. The shipping times can be improved, but the fit of everything I ordered is just a little off sometimes.

Date of experience: October 1, 2024
Massachusetts
1 review
0 helpful votes
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Disappointed
October 11, 2024

I've been getting leggings for years, and most recent order started ripping/piling after one wash. Taking the time to be able to talk to a human when resolving an issue is always a challenge. I'm canceling my membership when I'm through with my credits.

Date of experience: October 1, 2024
Jamaica
1 review
0 helpful votes
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Excellent cloths
October 11, 2024

The clothes is amazing i just don't like the charges after purchasing

Date of experience: October 1, 2024
Arizona
1 review
0 helpful votes
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Brick and Mortar Shop
October 11, 2024

I enjoy shopping on the website normally. However, it was fun to be able to go into a shop and try different items on to see how they looked and felt. The customer service was friendly and helpful.

Date of experience: October 1, 2024
California
1 review
0 helpful votes
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Great service
October 11, 2024

I bought the wrong size pants for my husband and went into the store to exchange them for a different size. They have great customer service and easily got the right size.

Date of experience: October 1, 2024
New York
1 review
0 helpful votes
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Great Clothes
October 11, 2024

I've been buying from Fabletics for a few years now and I absolutely love the clothes they have. I have a more athletic body shape, so it's sometimes very difficult finding form fitting clothes that look good. I have pants, shorts, joggers, socks, dress shirts, t-shirts and underwear and they all feel amazing when i have them on. I am very specific about how my clothes fit and look and Fabletics is a major part of what my attire looks like lately. Thanks so much!

Date of experience: October 1, 2024
Texas
1 review
0 helpful votes
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No help
October 11, 2024

My order was canceled. I called in to straighten it out. Replaced order and still had issues. I refused to call again.

Date of experience: October 1, 2024
Texas
1 review
0 helpful votes
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They have good style selections. Leggings have been consistently high quality. Scrubs and other everyday/workout clothes are mid. Lots of loose strings but haven't had any holes so thats good. After a few washes, logo easily degrades.

Date of experience: October 1, 2024
New Jersey
1 review
0 helpful votes
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Joining Fabletics
October 11, 2024

When i first started my journey with Fabletics, I was not sure what to expect. I can say I was not disappointed, and have my children, adults, all wearing the clothes. I have nothing but good things to say. The quality of clothing is more than exceptional, and the choices are awesome. There is a nice variety of clothes to choose from, which fits everyone to their own taste.

Date of experience: October 1, 2024
New York
1 review
0 helpful votes
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Game changer for me
October 11, 2024

The quality & comfort of the fabrics at an affordable price is a game changer for me

Date of experience: October 1, 2024
Oklahoma
1 review
0 helpful votes
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Review
October 11, 2024

High quality product, true sizing, and the shipping was fast and efficient

Date of experience: October 1, 2024
Utah
1 review
0 helpful votes
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Changing Styles
October 11, 2024

I used to love Fabletics for the high waisted pants and the super cute matching sets in fun colors and styles. The styles have changed and are too monochromatic, and too cropped/inappropriate for mature women.

Date of experience: October 1, 2024
California
1 review
0 helpful votes
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I was issued a store credit after some items i ordered were out of stock. I used my store credit to purchase some other items and that order did not arrive. O contacted customer support and they reshipped my order. After multiple orders not arriving to me, I decided to no longer order from Fabletics. Now I have to wait 4-6 business weeks for a refund check for the store credit (that I had originally used my card to purchase). Such a headache, I would not recommend anymore. I used to love ordering from here.

Date of experience: October 1, 2024
Washington
1 review
0 helpful votes
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Disappointed
October 11, 2024

I was loving the items on Fabletics for me and my 4 daughters. I feel like the attire is not something that would fit 3 of our 4 bodies in a flattering way. There are a few things I like, but not sure it is enough for me to stay a member. I was buying maternity for my one daughter and even that was cut back. Just not a lot of product we like anymore.

Date of experience: October 1, 2024
Texas
1 review
0 helpful votes
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Better off waiting for their sales
October 11, 2024

Was overcharged for being a VIP member and then spent hours trying to get refunded. Also, better off waiting for their sales. VIP Membership has no real value.

Date of experience: October 1, 2024