FableticsReviews 13,328
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From the business
Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
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Fabletics Reviews Summary
Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.
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There are a lot of deals for vips. Being a vip is crucial cuz if not its expensive
I love the leggings and bras. Always great fits and colors, been wearing them for years and will continue to. I can't stand the site, however. And this is the reason for my bad review, because it makes me not want be a member of Fabletics. The prompts to purchase more before I check out is super annoying and aggressively tacky. The bugginess while navigating the site is time consuming and frustrating.
The only thing I do not like about Fabletics is the VIP program. I know you can skip a month but if you don't remember to do that you get charged.
The size range available was so small because the larger size pants were not available so I had to order online but they only had the slim fit model in stock so the sales rep said I could try that and exchange if it didn't fit my Fiance. I did that and it didn't fit but instead of being able to exchange it for the regular fit that was now available I had to send in the slim fit and then wait until they processed it in order to get the regular fit, which was to no surprise sold out. I even called Fabletics to explain the issue before trying to exchange it and they said there was no way to exchange it, it had to be a return. I have been a member for years and am Sooooo frustrated so now I have half an outfit for my Fiance and used a credit for nothing!
Other then taking to long to ship it was good. The clothes were great. Comfortable and well made
I like the quality of the items, but I don't feel that as a member you are really getting any perks or deals. If items are on sale, you still get charged the regular price and full credit is taken. It feels like a rip off to me. Reason why I cancelled my membership, I'm better off purchasing elsewhere.
Products are good but the website is cluttered, inefficient and slow to load, making it harder to make selections. I sometimes lose patience and end up not ordering. Shipping is also very slow.
The Fabletics sales are great deals. But the membership required to unlock the savings is lame. Who's buying clothes on a such a regular basis that it offsets the high monthly fee? Yes, they offer free cancelation, but you have to CALL and then they pressure you to keep the membership until you insist they cancel it. Just have the sales without the baggage!
One of the biggest issues I have with the company as a whole is the whole membership system. You offer amazing deals only to new subscribers. But the existing members get no benefits. I've been a member for over 8 months and only purchased maybe 3 times. Every time I see deals it's for new members only and I ask employees what the members discounts are and they say nothing. On top of that the stores do not carry everything from new collections or stock enough sizes. The one time I ordered in store to deliver to home, the shipping took over 2.5 weeks!
I buy items for the entire family and everyone loves the quality
The image used for this hat show a nice formed hap with clean tight lines and a sharp look. However, The hat I received is soft and floppy, and sad. Why is that?
Great customer service and quality clothing and products.
Good selection, quality and affordability. I will be back for more.
I think it was sneaky the way you somehow automatically became a VIP. I also thought it was strange that the leggings they were advertising for $9.95 were ALSO 2 for $24. Please tell me how that makes sense? The sizing was extremely small. I had to return everything for one size larger. I never wear a M in any brand of leggings. Won't shop here again. Quality was 3/10. Nothing special about the products. I'll stick with LuLu & Vuori.
I saw you was selling sets for $19 so I tell myself I could teate myself to some new working scrubs pants and top I only received top no bottom I was very upset.
I can't get enough, I want them all! I could never afford regular prices but the deals and sales makes it more accessible to me. I'd sport Fabletics every day on every life event and now with the underwear options I'm sure I will one way or another. Love the new brand revamp.
My subscription has gone up twice. When you look through their site, their merchandise is much less expensive than what you pay monthly. And they make it VERY difficult to skip a month and even more difficult to cancel
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members