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FableticsReviews 13,328

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

How would you rate Fabletics?
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Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
872
value
881
shipping
858
returns
614
quality
841
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Minnesota
1 review
0 helpful votes
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Good quality, almost never in stock
October 11, 2024

I love my scrubs from Fabletics. Great quality, and I get a ton of compliments on them. The only problem is they are almost always back ordered or out of stock.

Date of experience: October 1, 2024
Texas
1 review
0 helpful votes
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Gift for family members
October 11, 2024

Ordering was easy and sale prices allowed me to order more items for multiple gifts. My son-in-law liked the shorts and tees he got for his birthday. The rest of my order is set aside for Christmas presents.
I will look to see if the adult clothing sizes are applicable for teenaged grandchildren. Children enjoy athletic wear that is comfortable for practice and it is hard to find sizes that fit their slim athletic bodies.

Date of experience: October 1, 2024
Texas
1 review
0 helpful votes
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Long Time Customer
October 11, 2024

Been purchasing from Fabletics since my fitness journey years ago. Their PowerHold leggings are the most compressive leggings around and with pockets! Recent purchase went smoothly, as usual.

Date of experience: October 1, 2024
California
1 review
0 helpful votes
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Do not recommend
October 11, 2024

I really wanted to love Fabletics, but my experience with their products and subscription model left me disappointed. Every time I ordered something, I noticed that the fabric seemed low-quality. The synthetic materials they use always reacted with my skin, causing breakouts. I typically have this issue only with cheaper, low-grade fabrics, which leads me to believe the quality just isn't there with Fabletics.

On top of that, I'm not a fan of their auto-charge VIP membership model. It feels predatory to charge customers monthly unless they remember to "skip" — a hassle that adds unnecessary stress. For the price point, I was expecting better quality and transparency, but unfortunately, Fabletics fell short on both fronts.

If you have sensitive skin or prefer high-quality fabrics, I'd recommend looking elsewhere.

Date of experience: October 1, 2024
Texas
1 review
0 helpful votes
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Can not unsubcribe
October 11, 2024

Tricky to unsubscribe. I want to unsubscribe but I have to go through hopes..

Date of experience: October 1, 2024
Illinois
1 review
0 helpful votes
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Great products!
October 11, 2024

I am very happy with my supportive sports bra and fabulous/comfy pants. All of my fabletics items wash well without shrinkage or color fading.

Date of experience: October 1, 2024
Texas
1 review
0 helpful votes
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Cancellation is a massive chore
October 11, 2024

Clothes are decent. Not great, but decent. As in, one pair of gym shorts developing holes after a few washes, but the rest are in one piece.

They make canceling the membership a huge problem. They will end your chat, redirect you needlessly to new agents, and ask you what felt like a dozen questions to try to convince you not to cancel - which I get. The membership is insanely expensive for what you get, and it's extremely difficult to make your credits worthwhile. Since they radically inflate their "regular" prices while selling the same type of stuff you find at Walmart or Target then require the membership to get a reasonable price, I won't be back.

Date of experience: October 1, 2024
Washington
1 review
0 helpful votes
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Membership scam
October 11, 2024

The fact that you have to go in and manually pause your membership for the month, increasing your chances of forgetting to, is diabolical. And paying $60 for a "credit" for one item is infuriating when nothing costs that much. AND the return process is a pain, and they don't refund the shipping cost. I like the shorts and sports bras but overall it's a scam.

Date of experience: October 1, 2024
Wisconsin
1 review
0 helpful votes
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Stylish comfort
October 11, 2024

I am very pleased with the garments I purchased. They are very stylish and very comfortable. I have received many complements while out and about.

Date of experience: October 1, 2024
Virginia
1 review
0 helpful votes
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Comfy and Stylish!
October 11, 2024

I now own 2 pairs of scrubs and I wish I had more despite only being allowed to wear Navy in our unit. I just love how snug and fit it is for a 12-hour shift. Great and a must-have for nurses.

Date of experience: October 1, 2024
Wisconsin
1 review
0 helpful votes
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Seems like stock is limited
October 11, 2024

Seems like the quality styles sell out almost immediately at the beginning of the month.
Would also love to see more items made with natural fibers

Date of experience: October 1, 2024
California
1 review
0 helpful votes
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Love It!
October 11, 2024

I absolutely love this company through and through. The employees for any mishaps are amazing and quick. The product itself is comfortable and lasting. I honestly could rave so much more about this business! Highly highly recommend.

Date of experience: October 1, 2024
California
1 review
0 helpful votes
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Not a fan of the monthly fee
October 11, 2024

I'm not crazy about having a monthly fee of almost $60 and have to remember to opt out of it each month. It would just be easier to not have a fee, allow every customer enjoy the benefits of making purchases of this brand, and still have low prices for everyone not just members. I really like the clothes but the monthly fee is really something that makes me want to move forward with canceling my membership and never purchase from this company again.

Date of experience: October 1, 2024
Nebraska
1 review
0 helpful votes
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Love Fabletics
October 11, 2024

I love fabletics but the only downside is the shipping is way too long. It's a bit ridiculous.

Date of experience: October 1, 2024
Utah
1 review
0 helpful votes
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Once you buy something on Fabletics they end up putting you on a 60$/mo subscription and don't tell you about it. What's it for? No clue. When did they ask me for it? Never. Did I get refunded. Yes. Do they still reach out to me about it. Yes. Screw kevin hart and Fabletics

Date of experience: October 1, 2024
Ohio
1 review
0 helpful votes
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Always Satisfied
October 11, 2024

I love Fabletics! The website is awesome and so are the products.

Date of experience: October 1, 2024
California
1 review
0 helpful votes
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Love everything that I've purchased
October 11, 2024

The material is breathable, fits, and moves with my body when I exercise or on the go. They are stylish and I love the variety of colors and prints.

Date of experience: October 1, 2024
Colorado
1 review
0 helpful votes
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Stick with what got you to the dance
October 11, 2024

The website has always been user friendly, and the customer service has always been great when I've called and needed anything. What bums me out is the replacement of your tried and true clothing collections that put Fabletics on the map with of all these new designs, fabrics, and collections. I'm not against growing the brand and exploring new things, but please don't do it at the expense of taking collections away like the mens Takeover jogger (that was by far my favorite as well as others I know that wear the brand), and the mens To Go zip up hoodie. I find myself accumulating monthly points with nothing to spend them on because I'm not a fan of the new stuff. Please consider my issue, and bring back the classics!.

Sincerely,
Loyal Fabletics consumer

Date of experience: October 1, 2024
Alaska
1 review
0 helpful votes
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Bad luck
October 11, 2024

Didn't like the quality nor texture of the pants. Went to return them via the phone and customer service support was of no help!

Date of experience: October 1, 2024
California
1 review
0 helpful votes
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Recommend 100%
October 11, 2024

I absolutely love Fabletics! The quality, the many colors! I would recommended Fabletics!

Date of experience: October 1, 2024