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FableticsReviews 13,328

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

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Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
872
value
881
shipping
858
returns
614
quality
841
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Royal Blue tennis skirt
November 14, 2024

Color is beautiful! The fit is great. Highly recommend.

Date of experience: November 4, 2024
Ohio
1 review
0 helpful votes
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Wanted to buy a few pairs of shorts for a race. Didn't realize I somehow signed up for a monthly membership. Called to cancel and it was like pulling teeth to get it cancelled. Sad because I liked the shorts and would have ordered more and even pants if it weren't for the stupid monthly fee they have.

Date of experience: November 4, 2024
Washington
1 review
0 helpful votes
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Membership
November 14, 2024

Don't like the idea of being charged 49.99 if I don't skip it hy the 4th or 5th of the month. I have other things to do and it's a big inconvenience.

Date of experience: November 4, 2024
New Jersey
1 review
0 helpful votes
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Athleisure for everyone and everyday!
November 14, 2024

All of the items in my order were high quality, on trend pieces that are both comfortable and stylish. My order arrived quickly and I would highly recommend Fabletics to my family and friends based on my experience!

Date of experience: November 4, 2024
Oklahoma
1 review
0 helpful votes
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I'm always getting emails about deals and when you read the print, it's for NEW VIP customers. You know I'm not a new customer so that's almost false advertising having me thinking I'm getting that kind of deal. Your returning customers should have the opportunity to get those kind of deep discounts as well.

Date of experience: November 4, 2024
Texas
1 review
0 helpful votes
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Amazing material
November 14, 2024

The material is amazing and stretchy the pockets inside are perfect size along with zippers

Date of experience: November 4, 2024
Arizona
1 review
0 helpful votes
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Search engine Inadequate
November 14, 2024

Unable to view tall clothing in the search engine. It's frustrating to have to look at each pant to see if you have tall sizes only to be disappointed that you don't.

Date of experience: November 4, 2024
Virginia
1 review
0 helpful votes
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Fabletics
November 14, 2024

Fabletics has very good customer service. There garments are well made and worth the price.

Date of experience: November 4, 2024
Illinois
1 review
0 helpful votes
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Overpriced
November 14, 2024

I do not appreciate the increase in membership costs while the value of that membership goes down. I used to pay $50 for a credit that could be redeemed for something worth up to $100. The credit now costs $70 and it's only applicable towards products worth up to $80. The quality of Fabletics clothes is not worth this price.

Date of experience: November 4, 2024
Pennsylvania
1 review
0 helpful votes
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Every piece of clothing I've received has been super comfortable, fit well, has held up through a few washes.

The shorts are super comfortable.

The prices are pretty solid if you keep an eye out for deals.

The only thing I didn't like was the monthly membership aspect. Even though tiki can skip a month or pause whenever you want, on at least two occasions, I thought I had opted out for a month but actually didnt complete the opt out. It's clearly designed to make it difficult to opt out and it was only like $50 each time and the clothes I used the credits on were great, I just don't want to have to confirm 2 or 3 or 4 times I want to skip a month. I didn't even try to get ahold of customer service because there's 0 chance I could get a hold of a human being.

Date of experience: November 4, 2024
District of Columbia
1 review
0 helpful votes
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Can't end subscription.
November 14, 2024

I want to end my subscription but it's very difficult.

Date of experience: November 4, 2024
Arizona
2 reviews
0 helpful votes
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My New Gym Brand
November 14, 2024

I love the athletic clothing from Fabletics. I have swapped out all of my gym shorts and shirts for the Fabletics clothing line. My wife has also replaced all of her leggings and sports bras because they are so comfortable and look great.

Date of experience: November 4, 2024
Texas
1 review
0 helpful votes
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Great quality and better prices than other similar brands! So far the quality seems just as same

Date of experience: November 4, 2024
Maryland
1 review
0 helpful votes
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Amazing Brand
November 14, 2024

I have yet to be disappointed by any apparel I received! Whether I'm working out, traveling, running errands, or sitting at home…Fabletics is my go to!

Date of experience: November 4, 2024
South Dakota
1 review
0 helpful votes
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Multiple pants not correct length
November 14, 2024

Ordered two different pairs of pants that were not the correct length

Date of experience: November 4, 2024
Pennsylvania
2 reviews
0 helpful votes
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Love your yoga pants
November 14, 2024

I have ordered these Yoga pants several times, they are super comfortable, look great and last a very long time

Date of experience: November 4, 2024
Kansas
1 review
0 helpful votes
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Scammers
November 14, 2024

The entire business is a scam. They have stolen from me countless times. I have called into customer service and was told I would be refunded and never was. They are liars and cheaters.

Date of experience: November 4, 2024
Washington
1 review
0 helpful votes
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I bought 3 pairs of shorts as part of a sale where all shorts were $10. At that price it was a great deal, but these shorts are normally like $60 I believe. At that price, I guess I would have expected some really nice shorts that felt like $60 quality. The shorts aren't bad but I would value them at $20, which is pretty normal for shorts.

The membership that they automatically sign you up for is very expensive and doesn't get you much, and it's pretty challenging to cancel. They say you can cancel online but it's very hard to find. The chat bot kept asking me to call to cancel, and when I did, the rep kept giving me other offers trying to get me to stay instead of just cancelling like I asked.

TLDR: decent shorts, but overpriced. Membership is tough to cancel

Date of experience: November 4, 2024
Massachusetts
1 review
0 helpful votes
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Jc
November 14, 2024

Love my fabletics clothes. Have both gym and work clothes

Date of experience: November 4, 2024
Washington
1 review
0 helpful votes
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Unhappy vustimer
November 14, 2024

The quality of your leggings have gone downhill and cheap in last year or so. They don't fit the same, thin weaker fabric and they fray at seams…

Date of experience: November 4, 2024