FableticsReviews 13,328
On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
Similar Brands to Consider
PrAna
Roark
Noctex
Asics
Banana Republic
Everlane
Mate The Label
Isabella Oliver
La Vie En Rose
Venus
LA Relaxed
Jungmaven
Fabletics Reviews Summary
Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I hate this company, always stealing money from customer's🖕🏻
My items arrived fast and well packaged. Everything fits perfectly and I couldn't be happier with all of my new leggings, sport bras and swim suits! Most comfortable I have ever been!
I'd order more but the majority of the shorts and shirts are never in stock, unless you want the flamboyant colors which I don't like.
Ordering experience was easy. The quality and fit of the shorts are amazing.
Terrible! I was hoping to try out these scrubs for the discount little did I know I was signing up for a membership and my card was charged for the scrubs and 2 wks later $59.95 for a membership! Never again! Horrible misrepresentation!
Shipping is slow, slow, slow on exchanges. They told me my replacement would be shipped immediately after my return shipping label was scanned by the carrier. They even sent me a confirmation email that my exchange was being shipped out. But then they continued to sit on it for another week and a half. Whole process took 2 1/2-3 weeks. They don't practice what they preach. They make you buy these membership credits for $50.00 each every month, then make you spend them on less expensive items.
I have been a club member from almost the beginning of Fabletics. I like the styles better from years ago a lot better. I have had both good and bad experiences.
Good quality active wear. Sizes are accurate. While sales are great, regular prices are a little high. In the long run, you get what you pay for!
They helped me handle many weird returns thst I couldn't do online. They even called their corporate customer service line and spoke with managers to resolve issues on my account. I love this place
Had to do an exchange for size and it was very simple and easy. Didn't have to pay to ship it back either which was a plus.
It is incredibly difficult and almost unfindable to cancel your membership once you have started. Yes, the clothes came on time and in a very professional fashion, but I now am paying for the VIP membership when I do not want to.
I love my Fabletics! I just wish all color options and styles were available for everyone and not based on the tier you're on.
You can not just buy a pair of shorts from them, with any purchase you make, you sign up for a subscription and they charge you month to month and that charge is just a credit to buy more clothes from them. It's in the very fine print and as you're checking out it seems like a very simple checkout for just a regular pair of shorts. Don't let them fool you like they did me.
I don't think there should be a high membership cost in addition to a charge for the clothes. One or the other, to make it clearer what the price per item actually is.
Like most of the stuff, but priced too high.
Please provide better discounts to keep customers. Introduce more variety in full sleeves.
Excellent, comfortable, durable and well made. Your items arrive in the mail in a few days. I wear mine everyday. Thank you Fabuletics for providing excellent service and clothing.
The site and app are pretty easy to navigate. The product quality is consistently great. It IS difficult to skip the monthly credit as if you don't click several buttons, it auto charges you. Also they're often sold out of popular products in my size.
I love my new outfits! I added new colors to my wardrobe as well as new functionality. Thank you!
I give $60 for a member credit but I can't buy 3 $20 items with that same credit. I want to believe in Fabletics b/c the products are nice but...
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members