FableticsReviews 13,329
On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
Similar Brands to Consider
PrAna
Roark
Noctex
Asics
Banana Republic
Everlane
Mate The Label
Isabella Oliver
La Vie En Rose
Venus
LA Relaxed
Jungmaven
Fabletics Reviews Summary
Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Received my scrubs and engraved sweater faster than expected and great quality as always.
$50 a month for a clothing company is INSANE! Who is buying new clothes every month? You should have a one time fee and then it's always VIP. What a terrible business model.
I tried to contact customer service three times and they ignored me.
The price for two pair of Fabletics leggings was attractive until you read the fine print and realize it is a subscription. Who needs a subscription to leggings? Am I supposed to spend my life in exercise cloths?
Awesome clothing and will keep buying as long as the styles keep getting better!
Very disappointed
I felt like I was being tricked. The add said a pair scrubs for $19 for first buyer but I was charged $45. I will never buy again.
I am always impressed with the quality of my items purchased from Fabletics. Their pants are never see through and they hold up well during workouts. I hate having to keep pulling up pants when I'm running and I never have that issue in Fabletics bottoms. Their accessories are also phenomenal. I treat myself and shop here monthly 🤭
I know it's the holiday season and in high shopping weekend but I was disappointed that EVERYTHING I was going to buy was either out of stock or didn't have the color/size I needed. Instead of settling for an alternative, I just didn't buy anything. DJ fees crossed things come back in stock in time for Christmas.
I just can't picture a world where I need new clothes every month. It's the ultimate fast fashion/ landfill situation of over consumption
The entire monthly subscription is silly to me. I don't need new clothes every month. I get links about sales but the sizes I wear are sold out.
I have called twice and told to give.it longer. The items have been sitting in vegas sonce nov 13 and the items were ordered on November 9th and i still have not received them
I had a gift card emailed to me and I tried to use it but it said it was invalid. I have not used it before and it has $50 on it
The clothing has nice material but the cut for the men's shorts isn't the feel you get with Under Armor. For instance, the shorts with the liner inside isn't designed right at all. The shorts part is too high and can look odd…especially if you have big legs. With the regular cut shorts, they tend to grab your quads a little too much unlike Under Armor shorts which are more relaxed and cut right if you have muscular legs…and I'm talking like a college athlete stud type. The material is nice but I would look at how they make the shorts for athletes with muscle.
I like Fabletics' products, and they are a great value. I also like the continual introduction of new products. However, the website was being increasingly difficult to navigate. Traffic was very high, and it would take forever for pages to load, and they would eventually time out. I don't have this problem with other sites - just Fabletics. It got to the point where I ended my membership as it wasn't worth it to spend time trying to get a page to load whenever there was a deal going on.
Love the pants. What i am disappointed about is that you haven't gotten in different colors.
I never received my items, was charged the membership fee after I asked on numerous occasions to cancel. I never received a refund for my missing items or my canceled membership and never heard from anyone and now the audacity to send me a survey… REALLY!
Called my local store to see if they could help. They were kind enough to let me know to call customer service to get the issue resolved. Uche helped well and said i needed to wait 48 hours and call back about my order I am hoping that the same price will be honored for this inconvenience as it was a gift for a friend
While I really like some of the Fabletics apparel I am extremely dissatisfies with the selection in my sizes. I am a member for some time now, yet I frequently am unable to find my sizes.
I really like the product, when available. I am consistently unable to find the products I want (Style and color) int eh size I need. In fact when looking at the selections I see very few available in many sizes and colors.
Bought the short size pants. I am 5'2" and the short pants were still 7 plus inches too long. Now I am stuck with nothing to buy and unused credits. Reached out to customer service and they were worthless. Just sent generic replies without reading my complaints.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members