business logo of Fabletics

Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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About the Business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

How would you rate Fabletics?
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Reviews Summary

Fabletics has a rating of 3.2 stars from 12,929 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member and long time. Fabletics ranks 2nd among Sportswear sites.

service
867
value
874
shipping
852
returns
613
quality
834
This company does not typically respond to reviews
Colorado
1 review
0 helpful votes
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Stick with what got you to the dance
October 11, 2024

The website has always been user friendly, and the customer service has always been great when I've called and needed anything. What bums me out is the replacement of your tried and true clothing collections that put Fabletics on the map with of all these new designs, fabrics, and collections. I'm not against growing the brand and exploring new things, but please don't do it at the expense of taking collections away like the mens Takeover jogger (that was by far my favorite as well as others I know that wear the brand), and the mens To Go zip up hoodie. I find myself accumulating monthly points with nothing to spend them on because I'm not a fan of the new stuff. Please consider my issue, and bring back the classics!.

Sincerely,
Loyal Fabletics consumer

Date of experience: October 1, 2024
California
1 review
0 helpful votes
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No luck for me with this brand
October 14, 2024

I found very few items that actually fit me right. Mediums were too small and large too big. Even the same type of pants seemed to fit differently depending on the color/design. The sleeves of the sweatshirts I bought were way too long and so much fabric! Instead of looking comfy, I looked frumpy and disheveled. Even the stuff I got with the credits were worthless when a sale was happening. The credit was a month's payment yet pants would be on sale for way less. It was a deterrent to using the credits. Also, it was really annoying to have to go in every month to freeze the account.

Date of experience: October 4, 2024
California
1 review
0 helpful votes
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Love It!
October 11, 2024

I absolutely love this company through and through. The employees for any mishaps are amazing and quick. The product itself is comfortable and lasting. I honestly could rave so much more about this business! Highly highly recommend.

Date of experience: October 1, 2024
Utah
1 review
0 helpful votes
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First purchase is actually a subscription
October 11, 2024

Once you buy something on Fabletics they end up putting you on a 60$/mo subscription and don't tell you about it. What's it for? No clue. When did they ask me for it? Never. Did I get refunded. Yes. Do they still reach out to me about it. Yes. Screw kevin hart and Fabletics

Date of experience: October 1, 2024
Georgia
1 review
0 helpful votes
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Great clothe and great customer service
October 13, 2024

Great clothe and great quality. The golfing pants are great and I use them for work and in addition
I also have the shorts and other items and they are all great!
I also have gone to the stores and they are great and they take their time to help you.

Date of experience: October 3, 2024
Michigan
1 review
0 helpful votes
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It took so long to get my order
October 11, 2024

They first never sent me my first order, then sent me the wrong order (someone else's) and then finally after two month of waiting they sent me my actual order. They didn't offer extra credit nor did they offer free express shipping. It was a painful experience to get help from some of the customer service representatives also.

Date of experience: October 1, 2024
Pennsylvania
1 review
0 helpful votes
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I decided to cancel my subscription because I found that I was not ordering enough, amassing 5 credits over 5 months. Before cancelling, I put an order in using the credits. 5 weeks went by and I was notified that the order has been returned to sender.

Ultimately, I paid for 5 months of membership that was just stolen by Fabletics.

Date of experience: October 1, 2024
1 review
0 helpful votes
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Great Scrubs
October 11, 2024

I ordered 2 pair of scrubs which included the Long Jogger Pants. They arrived quickly and the quality is great! The Long Jogger Pants fit well and are very comfortable! I would recommend to other Nurses!

Date of experience: October 1, 2024
Georgia
1 review
0 helpful votes
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I enjoy my Fabletics clothes. The price was great, and the fit and feel are what I expected. Two issues I've had are with the digital shopping experience. First, I cannot use the iOS app even though I am a subscriber. Second, when I receive the email promotions, I am directed to a broken link OR to the first-time customer screen. When I am on the site, I find it difficult to know which colors are actually in stock. Whichever color circle appears by the product is rarely the color that's available. This is misleading and a major turnoff. Finally, the colors advertised in the promotional emails are never the ones in stock.

Date of experience: October 1, 2024
Alabama
3 reviews
0 helpful votes
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Great Product...
November 16, 2024

I really like the items I purchased. My complaint is prices after being a member don't feel like much of a benefit to me.

Date of experience: November 6, 2024
Massachusetts
2 reviews
3 helpful votes
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High quality
October 11, 2024

Honestly, when I first ordered I was not expecting much. I was wrong! Everything I have ordered in the last year or so has been top quality. I love the leggings, the joggers, the bras and tops! I love that I can skip months when needed. I usually receive my deliveries within a few days of placing my order.

Date of experience: October 1, 2024
Connecticut
1 review
0 helpful votes
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Love your clothes
October 11, 2024

I love the stuff i purchased but i have to drop out of vip.you take money out but you use 1 credit for items that are less than what you took out
You should be able to buy 2 or 3 items that add up to the amount you took out.

Date of experience: October 1, 2024
Washington
1 review
0 helpful votes
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Product is inconsistent
October 11, 2024

The material is never the same even though I usually order the same leggings since they are for work. This last order came in and they feel like cardboard. The are usually see through and not squat proof at all.

Date of experience: October 1, 2024
California
1 review
0 helpful votes
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Their product quality are decent
October 14, 2024

That most products were not really fit my body shape I'm in between S and M. Sometimes S is bit too small but M isn't fitting (strap too long etc) and I end up wasn't very satisfied about some of the style fit, this is just not the perfect brand for me.

Date of experience: October 3, 2024
Pennsylvania
1 review
0 helpful votes
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Not happy
October 11, 2024

I always have trouble with the website. Recently I was offered a promotion. Too bad I could not order anything. Whenever I clicked on anything, all I got was sorry, something went wrong. This went on for three days and the promotion was over.

Date of experience: October 1, 2024
Connecticut
1 review
0 helpful votes
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Quality slowly declining
October 11, 2024

With every order I get, I find the material being less and less of quality. My most recent order including items in which the material of the clothing feels more stiff and plastic like. When I first started my subscription years ago, the fabric was soft and buttery. I find myself wearing my old clothing more than I do my new clothing. I have a bag full of returns sitting in the corner of my room that I find myself continually adding to.

Date of experience: October 1, 2024
Michigan
1 review
0 helpful votes
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Not Smart
October 11, 2024

I am a guy... I love all the guy apparel lines... I am getting adds and links for all of my advertisements that only take me to female apparel... Not smart. Since everything is female and nothing it easy to find male from the advertisements and links provided. I just don't even look anymore.

Date of experience: October 1, 2024
Ohio
1 review
0 helpful votes
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Changes over the years
October 11, 2024

I've been a member for 7 or 8 years. I feel that the colors/prints are not as cute as they used to be. I used to have a hard time deciding what to buy, now I have a hard time finding something to buy. This summer I order a few size M bras, I could not even put them on. I compared them with older bras of the same design and size; the new bras were 2" smaller. Last, but not least, you run out of sizes very quick. Sadly, I am considering canceling my membership.

Date of experience: October 1, 2024
Illinois
1 review
0 helpful votes
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Just MEH
October 11, 2024

I dislike that it is difficult to skip months. I know I get an email, but it is difficult to navigate once you get there.
Also when you run sales, you are always way out of stock on stuff. I get that things sell out quickly, but the item should be removed from the site.

Date of experience: October 1, 2024
District of Columbia
1 review
0 helpful votes
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Confusing pricing
October 11, 2024

Less than one month of signing up for VIP, the price went up $10/ month. The VIP credit does not include tax and tariff. Adding tariff in addition to tax is unnecessary. It should be worked into he price of the garment. Company seems to nickel and dime you. Canceled my membership.

Date of experience: October 1, 2024