business logo of Fabletics

FableticsReviews 13,329

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

How would you rate Fabletics?
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Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
872
value
881
shipping
858
returns
614
quality
841
This company responds to reviews on average within 10 days

We monitor reviews for authenticity

Tennessee
1 review
0 helpful votes
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Fabletics purchased
March 15, 2025

I'm am thrilled with the quality of my Fabletics purchases. I do wish there were more style options available for those not interested in cropped styles. Some people like to stay covered on their abdomen while they get in shape or it's not age appropriate. Fabletics tends to get younger population styles more than the general public

Date of experience: March 5, 2025
Texas
1 review
0 helpful votes
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Great Deal if you pay Attention
March 15, 2025

I have been a member since 2016. I have all the leggings I need, so now I am "buying" the Don pants for my husband. He LOVES them. Have washed my leggings many, many times and still look new.

Each month I put a reminder on my calendar to "cancel by"...that way I don't have any surprises.
When I do have a credit to use, I am able to save considerably on the list cost of the item. Mary D

Date of experience: March 5, 2025
California
1 review
0 helpful votes
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Good
March 15, 2025

Smooth experience no complaints like my scrubs just didn't want to keep the membership

Date of experience: March 5, 2025
Georgia
1 review
0 helpful votes
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Bait and switch
March 15, 2025

Seems like they give you really good prices to get you to join and once that happens the next order is much more expensive. Bait and switch. Probably be canceling

Date of experience: March 5, 2025
Georgia
1 review
0 helpful votes
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Returns
March 15, 2025

The returns process is terrible! Took me days & multiple phone calls to get someone to send me a label so that i could return my items for exchange. Very frustrated! Worse return process ever!

Date of experience: March 5, 2025
Illinois
1 review
0 helpful votes
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Only received a partial refund
March 15, 2025

I very happy I was contacted after submitting an honest review and given the opportunity to return the clothes that didn't end up fitting how I would have liked. I was happy to just receive store credit because I love this brand and will continue to purchase. However, I only received a partial credit which is odd because there was no mention of a partial refund

Date of experience: February 5, 2025
Texas
1 review
0 helpful votes
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Exceptional at her job!
March 15, 2025

What an amazing experience! Jennifer was professional, kind and amazing at drawing blood. Will definitely use sitejabber again

Date of experience: March 5, 2025
Texas
1 review
0 helpful votes
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Great Products and Service
March 15, 2025

I love the quality of Fabletics products--they're always great! The service has been excellent, and shipping is fast. The website is super easy to navigate, which makes shopping a breeze. Overall, I've had a really great experience and couldn't be happier with my outfits. They receive a 5 start from me.

Date of experience: March 5, 2025
Pennsylvania
1 review
0 helpful votes
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Love these shorts
March 15, 2025

I bought the 5" lined shorts which fit me perfectly and are great for working out and for Yoga.

Date of experience: March 5, 2025
District of Columbia
1 review
0 helpful votes
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Review
March 15, 2025

Everything arrived as ordered no problems and good quality

Date of experience: March 5, 2025
Texas
1 review
0 helpful votes
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Outfits and bundles lacking
March 15, 2025

I've been an on and off again fabletics customer for...maybe 5-10years now, and the choices have seem (to me) to have gone downhill. I have older (5+yrs older) pieces that I still wear and love, and wish you still sold! I used to get excited every month for the new drop. Now.mehh... There aren't nearly as many outfits or bundles anymore. Everything seems to be pushing a 1 off purchase. Also, I think fabletics is trying to do too much - yitty, scrubs, everyday clothes...it used to have fantastic work out gear (as good or better than underarmour, athleta, etc.) and now it just all feels cheap and thin and not nearly as well designed or as good of quality as it used to be. I've honestly been debating stopping my subscription and just looking for workout clothes somewhere else cause...why? Why fabletics? Whats the differentiator? Cause I'm not seeing it anymore...

Date of experience: March 5, 2025
Michigan
1 review
0 helpful votes
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Love all the products!
March 15, 2025

My overall experience has been great, both in store and online!
Some of the leggings gap a little too much in the crouch area.
Shipping takes a while sometimes too!
In store experienced have been wonderful!

Date of experience: March 5, 2025
Minnesota
1 review
0 helpful votes
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I love the quality of the apparel and the variety and the sales. But when I've had to return something or have had to deal with customer service in any way, it's usually a very frustrating experience! And most of the CS reps are in other countries, so it is hard to understand their accents. Can't you hire people with English as their first language?

Date of experience: March 5, 2025
New Jersey
1 review
0 helpful votes
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Good products, high cost.
March 15, 2025

I liked the products, just cannot afford it regularly.

Date of experience: March 5, 2025
Georgia
1 review
0 helpful votes
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A+
March 15, 2025

I love their leggings and how they fit/look/make you feel

Date of experience: March 5, 2025
Florida
1 review
0 helpful votes
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Fitness Harmony
March 15, 2025

I am extremely satisfied with my purchases as it coincides with my healthy lifestyle. I like to wear my Fabletics leggings as much as possible. The quality of the material fits perfectly to my size.

Date of experience: March 5, 2025
Georgia
1 review
0 helpful votes
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Just okay
March 15, 2025

Every pair of pants I ordered from Fabletics were soft and comfortable, but after a few wears, the lint balls up and becomes rough on the inside seam between the legs.

Date of experience: March 5, 2025
Michigan
3 reviews
0 helpful votes
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That is what i get
March 15, 2025

Well, I like my leggings woth pockets, and I ordered the same size I already wear and... my front is NOT flattering, the seam that goes up the middle is seen differently/tighter than the other fabletics styles I have bought previously. Not my favorite pairs, great colors but I should have looked harder at what I was gettinng.

Date of experience: March 5, 2025
Florida
1 review
0 helpful votes
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Great all around
March 15, 2025

My experience has been amazing and will continue do to so. The clothes are quality and for the most part can be worn with anything. I love this great company

Date of experience: March 5, 2025
Pennsylvania
1 review
0 helpful votes
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I still didn't get my money back the fabric was so bad I'm disappointed and want my money back

Date of experience: March 5, 2025