business logo of EZContacts

EZContacts

Overview

EZContacts has a rating of 3.4 stars from 6,304 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EZContacts most frequently mention new glasses, great price and live chat. EZContacts ranks 2nd among Contact Lenses sites.

service
462
value
352
shipping
356
returns
190
quality
287
This company responds to reviews on average within 4 days
How would you rate EZContacts?
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Alabama
1 review
0 helpful votes
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Love my frames!
February 10, 2020

Fast and easy ordering. I get so many compliments on my new glasses.

Date of experience: February 7, 2020
New Jersey
1 review
0 helpful votes
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Fast and perfect
February 9, 2020

Ordered and the glasses arrived in 2 days how is that for fast... 100% satisfied customer!

Date of experience: February 6, 2020
Washington
2 reviews
0 helpful votes
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Good Experience
January 4, 2021

Repeat customer. Great prices on frames and lenses. I will continue to use.

Date of experience: January 4, 2021
Costa Rica
1 review
0 helpful votes
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The service was excellent.
August 4, 2021

I was able to order and receive my contact lenses very efficiently.

Date of experience: August 4, 2021
Minnesota
1 review
0 helpful votes
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Great online contact ordering service
September 1, 2021

Great and super easy to use website for ordering my contacts. Reliable every time

Date of experience: September 1, 2021
Maine
1 review
0 helpful votes
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Happy consumer
February 1, 2021

Very pleased with overall service price and quality!

Date of experience: February 1, 2021
Florida
1 review
0 helpful votes
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Quick Response
February 15, 2020

Quick response to questions and professional agents.

Date of experience: February 12, 2020
Louisiana
1 review
0 helpful votes
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Versace
February 14, 2020

Great quality and thanks for extra lenses! Will repurchase again

Date of experience: February 11, 2020
Washington
1 review
0 helpful votes
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Fast service
November 1, 2021

Ordered contact lenses and received them in a few days.

Date of experience: November 1, 2021
New York
1 review
0 helpful votes
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Amazing prices decent delivery time
February 11, 2020

Amazing prices decent delivery time everything came in as expected

Date of experience: February 8, 2020
Kansas
1 review
0 helpful votes
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Poor service
September 20, 2023

Sent me the wrong contacts than what was on my prescription

EZContacts attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 21, 2023
California
1 review
0 helpful votes
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WORST EXPERIENCE EVER
September 9, 2020

It took over two months to get my glasses never again.

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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Great Service
August 15, 2023

Excellent company to buy from definitely would do it again.

Date of experience: August 15, 2023
Florida
1 review
0 helpful votes
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Great
July 16, 2020

Great price and quality product. My son loves the glasses

Date of experience: July 16, 2020
Michigan
1 review
0 helpful votes
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Didn't receive items
August 14, 2020

Customer service is terrible and never received glasses.

Date of experience: July 15, 2020
Virginia
1 review
0 helpful votes
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This site is so many times better than LensCrafters and you can't beat their prices.

Date of experience: July 19, 2020
Michigan
1 review
0 helpful votes
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Fake brands
August 18, 2020

This outfit doesn't sell real brands. They are Fake.

Date of experience: July 19, 2020
Canada
1 review
1 helpful vote
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Insatisfaite
May 6, 2017

Bonjour, sur votre site internet vous mentionnez un délai de 5 jours, j'ai du vous écrire après 2 semaines pour savoir où en était ma commande. J'ai également fait analyser les lentille chez un optométriste parce que j'étais incapable de garder mes lunettes plus de 10 minutes. J'ai du faire refaire les lentilles au montant de 165$. Bref, service très long et au final mes lunettes me coûte plus cher.

Date of experience: May 4, 2017
Israel
1 review
1 helpful vote
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Buen producto y voluntad de solucionar
July 4, 2018

Me llegó antes la solicitud de revisión de los lentes, que los lentes. Algunas comunicaciones mediantes y los lentes llegaron justo a tiempo. Al principio muy insatisfecha, pero fueron mostrando mayor empatía y solucionaron todo.
Los lentes son realmente preciosos y los fotocromaticos son increíbles

Date of experience: July 2, 2018
Florida
1 review
0 helpful votes
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December 21, 2017

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Date of experience: December 20, 2017