EZContacts has a rating of 3.4 stars from 6,304 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EZContacts most frequently mention new glasses, great price and live chat. EZContacts ranks 2nd among Contact Lenses sites.
Fast and easy ordering. I get so many compliments on my new glasses.
Ordered and the glasses arrived in 2 days how is that for fast... 100% satisfied customer!
Repeat customer. Great prices on frames and lenses. I will continue to use.
I was able to order and receive my contact lenses very efficiently.
Great and super easy to use website for ordering my contacts. Reliable every time
Very pleased with overall service price and quality!
Quick response to questions and professional agents.
Great quality and thanks for extra lenses! Will repurchase again
Ordered contact lenses and received them in a few days.
Amazing prices decent delivery time everything came in as expected
Sent me the wrong contacts than what was on my prescription
It took over two months to get my glasses never again.
Excellent company to buy from definitely would do it again.
Great price and quality product. My son loves the glasses
Customer service is terrible and never received glasses.
This outfit doesn't sell real brands. They are Fake.
Bonjour, sur votre site internet vous mentionnez un délai de 5 jours, j'ai du vous écrire après 2 semaines pour savoir où en était ma commande. J'ai également fait analyser les lentille chez un optométriste parce que j'étais incapable de garder mes lunettes plus de 10 minutes. J'ai du faire refaire les lentilles au montant de 165$. Bref, service très long et au final mes lunettes me coûte plus cher.
Me llegó antes la solicitud de revisión de los lentes, que los lentes. Algunas comunicaciones mediantes y los lentes llegaron justo a tiempo. Al principio muy insatisfecha, pero fueron mostrando mayor empatía y solucionaron todo.
Los lentes son realmente preciosos y los fotocromaticos son increíbles
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Answer: You will wait and wait and wait and maybe have them tell you they are coming and then wait and wait and wait. My advice... don't order from them. There are so many lens companies that are fast and have good follow-up... it isn't worth it!
Answer: They are not a trustworthy company. They have lied to me on numerous occasions about an order I placed.
Answer: None of their frames are authentic, but some people don't seem to care as they are still in business, sad really as companies like this should be shut down.
Answer: This company lies, they do not return phone calls or e-mails, they have the worst customer service of any company I have ever dealt with and I too wonder if they are a sham.
Answer: You won't get them the next business day. I ordered glasses 3 weeks ago. After 10 days I contacted them for update, they claimed that they are discontinued, no discount or anytghing offered. So I order something else, customer service great, claims glasses will be FedEx shipped next day. Still waiting... it's been 4 days, no update. If you need your glasses fast, order elsewhere.
Answer: So did u did you ever receive your order?
Answer: Dear Valued Customer: Thank you for contacting us! This particular pair is currently unavailable. Is there any other frame you'd be interested? Please advise so I can further assist. Sincerely, Sarah Customer Support
Answer: Dear Valued Customer: Whats your email address/complete name? Please advise so I can further assist. Sincerely, Sarah Customer Support