EZContacts has a rating of 3.4 stars from 6,304 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EZContacts most frequently mention new glasses, great price and live chat. EZContacts ranks 2nd among Contact Lenses sites.
Repeat customer. Inventory availability can be better.
I was looking for a single 6 pack of contacts. Found it here. Good price and delivery
Customer service was great. They emailed me back when I had questions about my prescription.
Excellent service and price for my one year supply!
Worst experience. Would not ever recommend in any way. Go somewhere else.
Poor packaging for the glasses, no cleaning pad, -----------------------------------
Still waiting to get glasses with acceptable lenses. What an ordeal!
No problems. Price is the best I've found for my brand and prescription.
Great experience, good prices, product as described.
Great experience. A little long wait time but was expedited. Happy with the result.
Took over a month for my glasses to arrive and only then because I chased up.
Contacts and eyeglasses came on time. Saved me so much money!
Glasses was delivered on time an affordable! Thank you and I will order again!
Always get quick shipping with products at a great price.
The sunglasses were a perfect gift! Very reasonable price! Fast delivery!
Great experience. Will always shop with ezcontacts,
Glasses were correctly sized and look good for the money
A pair of glasses never came in am still waiting on them
Best experience no complains they did a great job with time and product
Answer: You will wait and wait and wait and maybe have them tell you they are coming and then wait and wait and wait. My advice... don't order from them. There are so many lens companies that are fast and have good follow-up... it isn't worth it!
Answer: They are not a trustworthy company. They have lied to me on numerous occasions about an order I placed.
Answer: None of their frames are authentic, but some people don't seem to care as they are still in business, sad really as companies like this should be shut down.
Answer: This company lies, they do not return phone calls or e-mails, they have the worst customer service of any company I have ever dealt with and I too wonder if they are a sham.
Answer: You won't get them the next business day. I ordered glasses 3 weeks ago. After 10 days I contacted them for update, they claimed that they are discontinued, no discount or anytghing offered. So I order something else, customer service great, claims glasses will be FedEx shipped next day. Still waiting... it's been 4 days, no update. If you need your glasses fast, order elsewhere.
Answer: So did u did you ever receive your order?
Answer: Dear Valued Customer: Thank you for contacting us! This particular pair is currently unavailable. Is there any other frame you'd be interested? Please advise so I can further assist. Sincerely, Sarah Customer Support
Answer: Dear Valued Customer: Whats your email address/complete name? Please advise so I can further assist. Sincerely, Sarah Customer Support