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Eyeglasses.com

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Amanda I.
15 reviews
0 helpful votes
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Was a little confused when it came to choosing a material for the lenses, maybe add a little more description for each or a pro/con style list

Date of experience: July 28, 2020
Erin X.
7 reviews
0 helpful votes
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Glass are very nice
February 24, 2018

Glass are very nice. I wish they were about $25 cheaper as they are very small frames and I think maybe slightly over priced. Nice quality though.

Date of experience: February 24, 2018
Stella V.
1 review
0 helpful votes
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Just hard to know how a frame looks on you
May 8, 2017

Just hard to know how a frame looks on you - i know you can return up to three frames but it is a hassle to do that

Date of experience: May 8, 2017
Marcel M.
1 review
0 helpful votes
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I ordered frames only and paid extra for faster shipping. The extra fee for faster shipping is a fast of money it was in no way faster.

Date of experience: October 6, 2018
Wendy K.
1 review
0 helpful votes
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When my frame measurements were not on the website, I chatted with the company and immediately my choice was put on the site. Nice!

Date of experience: July 28, 2015
Derrick T.
1 review
0 helpful votes
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Lack of ease in filling in shipping and credit card. Boxes should tell you what information should be entered in each box. Thank you.

Date of experience: January 19, 2016
Javier d.
1 review
0 helpful votes
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I think you need to improve shipping times and the website should improve usability and, depending on the user, propose the models of glasses.

Date of experience: November 16, 2017
Rebecca B.
1 review
0 helpful votes
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It is always easy to shop this site
October 17, 2016

It is always easy to shop this site. The selection of glasses is excellent and ordering is so easy. Thanks for the free shipping!

Date of experience: October 17, 2016
Cargie A.
1 review
0 helpful votes
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The quality of the frame did not reflect the price. The frames are extremely flimsy and I do not think they will hold up!

Date of experience: March 13, 2020
Robert W.
1 review
0 helpful votes
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My first pair ordered online and their the best
December 20, 2016

My first pair ordered online and their the best. The only negative was you didn't have the color I wanted when I ordered them.

Date of experience: December 20, 2016
Victoria L.
1 review
0 helpful votes
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THE FRAMES ARRIVED JUST 10 MINUTES BEFORE I HAD TO LEAVE FOR MY EYE APPOINTMENT--THANKS!
I RECOMMEND EYEGLASSES.COM TO FRIENDS--AND TO STRANGERS WHO ASK WHERE I GOT MY FRAMES.

Date of experience: December 8, 2015
Marcus J.
4 reviews
0 helpful votes
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Great customer service
September 11, 2018

Great customer service. I sent in the wrong prescription and they were able to make the correct changes. They were also quick to respond to emails.

Date of experience: September 11, 2018
MrsBear H.
1 review
0 helpful votes
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Better quality than Costco
March 30, 2018

Better quality than Costco. Better price than local opticians who jack up the price and then take my insurance discount.

Date of experience: March 30, 2018
Abhishek A.
1 review
0 helpful votes
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Lenses I have received were not what I have ordered and the frame was low quality. Overall I have wasted money and time with eye glasses.

Date of experience: January 19, 2018
Binkley C.
1 review
0 helpful votes
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I never received a confirmation email about my order, only the follow-up email after the frames I ordered had arrived.

Date of experience: August 7, 2020
Marshall S.
1 review
0 helpful votes
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So far, so good
November 15, 2018

So far, so good. The proof will be in the seeing.

Received the glasses. They were excellent and the prescription was spot on.

Date of experience: November 15, 2018
Patricia H.
1 review
0 helpful votes
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I was able to find discontinued frames to use after I broke mine, and had the lenses put into the new frames. Great!

Date of experience: March 14, 2017
Rami G.
1 review
0 helpful votes
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Good experience
October 4, 2015

Good experience. Make sure to try the glasses in a store somewhere before you buy to make sure it is a right fit for you.

Date of experience: October 4, 2015
Peter H.
1 review
0 helpful votes
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I am very happy with my glasses I purchased and now my wife wants replacement lenses for her glasses.

Date of experience: July 5, 2018
TD S.
1 review
0 helpful votes
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Sent in 2 pair of frames in their cases...
January 19, 2017

Sent in 2 pair of frames in their cases... Upon return the cases were destroyed... eyeglasses themselves were fine

Date of experience: January 19, 2017

Overview

Eyeglasses.com has a rating of 4.2 stars from 2,954 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyeglasses.com most frequently mention and quick delivery. Eyeglasses.com ranks 156th among Eyeglasses sites.

service
42
value
39
shipping
40
returns
17
quality
34
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13,098 reviews