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Eyeconic Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.
This summary is generated by AI, based on text from customer reviews
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All of the products are high quality - and the user interface is very easy.
I honestly don't remember much so it must have went well. Glasses fit well.
Process is very easy, especially since they contact the doctor when the prescription is up
Went on and everything was too easy, so it took just seconds to upload everything and place my order.
The website was easy to use. My insurance coverage, and product costs are sort of competitive. Would like more variety in product choices.
There should be better promo codes for members or less taxes
Ordered prescription sunglasses several years back... still have them today. Excellent quality... accurate prescription.
Fast delivery and easy to apply insurance benefits. Will order again.
I messed up my order and they were kind enough to have me send them back for free even though it was my fault. My glasses were corrected and sent back quickly.
Website makes it easy to input your benefits to use at checkout, been ordering glasses from eyeconic for 5 years now.
Low cost, high quality, name brand frames. Easy to shop. Conveniently delivered to my door.
Information from last years order was saved making reorder a snap.
I like the available tools (try on, PD calculation, etc,) made choosing frames and lenses very easy!
Website is user friendly and it's easy to apply insurance benefits! Thanks!
Aviators with dark lenses are popular. I would like to have more choices.
Love the options and filters. The discounts are pretty great with my insurance and I have always been pleased with previous glasses.
Quick, simple, insurance accepted and no worries about having to submit receipts. Also, ordering from reputable company ads to my peace of mind.
It was good, although I did not find more brands. Options are very less.
Ordered need to check after receiving. Need to check the experience
Good service but still i have to wait and check
Unable to clearly define & visualize color of frames. Also, the ladt previously used prescription should be reflected in online account info.
From the business
Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.
When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members