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Eyeconic Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.
This summary is generated by AI, based on text from customer reviews
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I finally received my glasses after a thirty day wait time ok
Contacts came on time and packed perfectly. The experience was great
While I love the ease and pricing of Eyeconic along with using my VSP insurance, most eyewear styles are the same, please get more variety. Thanks!
The glasses I ordered previously were not done correctly. The script was off, and I had to send them back, and never received a replacement pair.
Didn't like the frames I received and the lenses had edges that looked unfinished like whatever chemicals used on them didn't completely take.
Don't lock the account with benefits until purchase is made
Overall, easy to use website and great detail on sunglasses being viewed. Limited supply of Maui Jim sunglasses that would like more selections.
Easy to order online frames with insurance and find what I'm looking for
This is my fourth time ordering my glasses through eyeconic. The experience is always great. I absolutely love the virtual try on and I get the best deals using my insurance through VSP!
Good variety available, easy to try-on and check out. Simple process
The person I spoke to on the phone yesterday 12-30-24, Pam, was VERY helpful and kind and patient. This site was easy to use after her instruction and descriptions.
Very pleased with eyeconic this is our second year using them. Never had any issues with our glasses.
Pricing is crazy. Tax on the entire price(crazy high price) but no on the price sold
The whole experience from frame selection, connecting my Insurance benefits, to purchasing was so simple.
Great tech at use to see what glasses will work for you. Love it.
Product was sufficiently good quality. Would order from here again.
Love the easy virtual try on feature! I was able to place the order in under 60 seconds.
Previous pair of glasses received arrived in wonderful condition and when promised. The glasses fit extremely well.
Love the convenience of being able to order contacts using my insurance benefit!
Love this site...easy to order my contacts, esp before the new year and insurance expires.
From the business
Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.
When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members