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Eyeconic Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.
This summary is generated by AI, based on text from customer reviews
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It's great that they save customer information. Allows me to place orders in less than 5 minutes.
Easy website to enter info into. Order is delivered when expected.
Idk what to say. Thank you, I suppose is proper but I wouldn't force people to do this in the future
Excellent varieties and easy to use user friendly site. Best sunglasses options
Easy to use and best lot of varities
Other Online retailer are cheaper versus going through insurance. Price increased for lenses as I checkedout.
Loved how my last glasses looked but they didn't fit correctly. Return processed without issue.
Prior prescriptions should apply automatically unless I choose.
Website required sign in twice
Contacts order for son went great. Will use again soon. Thanks!
Thank you was easy to work with shopping and check out with insurance
I had to file my own insurance so it is nice not to have to do that with Eyeconic. I'll have to wait to see what discounts are available when it it time for me to refill my next 6 months of contacts.
I was not able to find my account from my previous order, which made it less convenient to reorder
I got an updated eye prescription and have had zero issues with the contacts I wear, but when I last ordered a pair of glasses+lenses using the same prescription (and the online PD measurement tool), they were not made properly. I felt like I was looking through a fish bowl and it made me nauseous almost immediately when wearing them. I went back to the optometrist and got my pupilary distance checked, in case that was the issue, and am now re-ordering with hopes of perfect lenses. Time will tell.
My Gucci glasses, which supposedly have Blue Light Reduction, don't appear to be as effective as my other glasses that also have this feature.
I always find the perfect match whether it's color or clear contacts.
I have been using eyeconic for a few years now. I've always had fast shipping and felt pricing was fair. This is the first year that my husband's job has switched to eyeconic. The frames that I was interested in were much more expensive than on other sites. I will review in person places for next year for both my vsp and my husband's vsp plan.
Learned about business and selections helped me decide which options is best for me. Quick, easy, user-friendly website.
Nice selection good quality done right on time good price ok
From the business
Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.
When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members