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Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.
When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products
The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.
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Really easy to order and if I have to cancel an order or send back a return it's been really easy.
Using eyeconic for the first time was relatively easy from shopping for frames and try frames on virtually, to adding my benefits from insurance, and uploading the prescription. The most difficult part was get the PD to work. Why that took the longest it did work and I was happy with the glasses when they arrived.
Made my first time ordering contacts a breeze. Thanks for the help.
They don't offer the best reactive lenses. The ones offered are the older version that is too slow.
Why are there constant request for updated prescriptions. I can only see my eye doctor once every 2 year. I can only get a 90 supply ONCE a year. I am 70 years old - my contact Rx has been the same for many years. It is an annoyance to have to track down my contact Rx - it's not like they are a controlled substance and they can be abused somehow. It is annoying. My rx is outdated by 3 months and I know this will hold up my order and I have like 7 of each contact left and I have no eye glass prescription either.
Fast, quick and easy. Superior coverage thru VSP - that sends me to Eyconic. Otherwise Eyeconic is about the same cost as everyone else - e.g. Lens King, East Coast Contacts, etc. HOWEVER - I DO RECOMMNEND VSP VISION - excellent an easy to use insurance (for once).
Very Very easy to use VSP benefits. Competitive pricing. No hoops to jump through.
Easy to use and great products. We live the ease of ordering g on.line and fully covered with our VSP insurance.
Very simple process whether purchasing, trying, returning, pairing insurance, or adding prescription. Great flow and friendly policies.
Love the model of the site, it makes it easy to try, return, and get the pair of glasses that I want!
Ordering was user-friendly and simple. Shipping was seamless and quick! Already back to order another set for my other son.
I was reluctant to buy glasses online but Eyeconic let me use my VSP benefits at full value and gave me the best quality lenses I have ever had!
I have 2 different contact presciptions for each eye.When I order 4 boxes, 2 for each eye I don't get the discount for 1 year supply
I absolutely love my new Dragon glasses. The fit and prescription are perfect.
My previous experience was just a fast and convenient. I wish you would restoke some of the more popular brands.
There are a variety of selections and everything is very clear to navigate. I really enjoyed the selection and the camera feature was very helpful when ordering new glasses. Love this website, AND the packaging is all recyclable. Definently reccommennd.
Very easy to navigate the website, to add progressives and transitions, and upload prescription. Transparent about prices, no notes!
WE CAME HERE BEFORE TO BUY CONTACTS AND EVERYTHING WAS EFFORTLESS THAT IS WAY WE WILL CONTINUE TO BUY CONTACTS HERE. SMOOTH AND EASY EXPERIENCE!
Best online eye glass company out there. Never had a problem with them getting my prescription wrong. With other companies, you are taking a serious gamble, that's not worth your time nor money.
Quick and easy to upload my insurance and the script. Previous orders have been quick and they communicated with me when appropriate.
I am so please with service and how fast I received them no problems whatsoever
I was unable to order a box for just one eye over the website and Iris walked me through the order with incredible kindness!
User friendly site and applies insurance real time. Able to use for all members of the family.
Easy ordering. Where do I go to get adjustments? The frames are a little loose on the face.
Easy website to navigate, helpful to see vision benefits applied to pricing.
Answer: Fyi, if you have VSP insurance and enter your info on their website it freezes your benefits and you have to call VSP to have it unlocked. Now another pto day to go back and order glasses that it is unlocked.
Answer: Fyi, if you have VSP insurance and enter your info on their website it freezes your benefits and you have to call VSP to have it unlocked. Now another pto day to go back and order glasses that it is unlocked.
Answer: Fyi, if you have VSP insurance and enter your info on their website it freezes your benefits and you have to call VSP to have it unlocked. Now another pto day to go back and order glasses that it is unlocked.