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EyeconicReviews 4,180

4.4

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From the business

Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.

When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products


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Eyeconic Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.

This summary is generated by AI, based on text from customer reviews

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Kentucky
1 review
0 helpful votes
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Great site, easy to use. Love the glasses!
August 29, 2025
Updated review

Quick and easy purchase. Everything went smoothly. I was pleasantly surprised how easy it was to add our eye insurance and see our benefits to make sure we knew what we were getting.

Date of experience: August 29, 2025

Great site, easy to use
August 8, 2025
Previous review

Great site, easy to use. I only wish there was a way to order glasses for the entire family without having to close each order out.

Date of experience: August 8, 2025
Maryland
1 review
0 helpful votes
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Cool experience
August 28, 2025

Please add Prada as a selection and life would be complete! Otherwise great app, brands and ease of use.

Date of experience: August 28, 2025
Florida
1 review
0 helpful votes
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Easy to use
August 28, 2025

I haven't had any prior experience ordering this time has been easy

Date of experience: August 28, 2025
Virginia
1 review
0 helpful votes
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Ease of use, convince
August 28, 2025

The website is pleasant to navigate, and selection is decent.

Date of experience: August 28, 2025
Texas
1 review
0 helpful votes
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Card
August 28, 2025

Hard to get the camera to recognize the card place on mouth for PD, hard to do

Date of experience: August 28, 2025
Sweden
1 review
0 helpful votes
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Nike bifocals
August 28, 2025
Updated review

Great product at a great price. Love the glasses. Quick delivery. Easy to use your insurance to purchase.

Date of experience: August 28, 2025

Money saver
August 6, 2025
Previous review

Buying from my local optometrist would have cost me over $300 for a similar pair of glasses compared to the $25 copay that I had to pay to Eyeconi

Date of experience: August 6, 2025
Alabama
1 review
0 helpful votes
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Quick and easy
August 27, 2025

Ordering process was quick and easy. Order arrived on time.

Date of experience: August 27, 2024
California
1 review
0 helpful votes
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Quick and easy to place order
August 27, 2025

Quick and easy to place order and find the brand of contacts we wanted and use our benefits all in one place.

Date of experience: August 27, 2025
California
1 review
0 helpful votes
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Fast, Quick, and Easy
August 27, 2025
Updated review

Quick, easy to work with, and the delivery was much faster than I expected.

Date of experience: August 27, 2025

Easy to use website
August 6, 2025
Previous review

Easy to use website

Date of experience: August 6, 2025
New York
1 review
0 helpful votes
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Reliable service and quick delivery!
August 27, 2025
Updated review

Website is easy to navigate and the checkout service is always efficient. Delivery usually arrives between 2-3 days once prescription is confirmed.

Date of experience: August 27, 2025

Consistent, quality online service & reliable delivery
April 28, 2025
Previous review

Great avenue for getting the lenses that you need when you need them! Ordering process is smooth and easy to navigate. Delivery is always reliable and timely- thank you for all that you do at Eyeconic!

Date of experience: April 28, 2025
Florida
1 review
0 helpful votes
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Easy but insuranceissues
August 27, 2025

Easy process. Not a 5 star because it kept removing insurance discount and I am still not sure if mine and m wife order got reverse. At least I am sure the right prescription went to the right glasses

Date of experience: August 27, 2025
Delaware
1 review
0 helpful votes
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Great experience
August 27, 2025

Great experience and price using my insurance and education discount for being a teacher!

Date of experience: August 27, 2025
North Carolina
1 review
0 helpful votes
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Vague details
August 26, 2025

Whoever is processing these request need to be able provide more details on the denial

Date of experience: August 18, 2025
Oregon
1 review
0 helpful votes
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Great!
August 26, 2025

The site is easy to navigate, easy to find what you need, and the checkout process is quick and clear!

Date of experience: August 26, 2025
Oregon
1 review
0 helpful votes
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Great selection
August 26, 2025

My teenage son loves the selection, we have used Eyeconic for several years and the process is always simple and quick.

Date of experience: August 26, 2025
Georgia
1 review
0 helpful votes
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Easy
August 26, 2025

Entire process is fast and easy and there is a great selection of contact lenses.

Date of experience: August 26, 2025
Virginia
1 review
0 helpful votes
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Awesome!
August 26, 2025

Got this pair on a whim and was able to get it withing a few days. I'm loving it. I'm getting more because of this service. Enjoy!

Date of experience: August 26, 2025
Iowa
1 review
0 helpful votes
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Fast and Easy
August 26, 2025

Last time I ordered contacts it was fast, easy and the contacts shipped quick. Thought I'd try it again for my husband's contacts - same experience. I'll be back!

Date of experience: May 19, 2025
Mississippi
1 review
0 helpful votes
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Easy!
August 26, 2025

This was a great experience ordering contacts and very easy!

Date of experience: August 26, 2025
Georgia
1 review
0 helpful votes
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Dont cancel orders so quickly
August 26, 2025

I have been authorized to get different contacts and still eyeconic could not get in contact with my dr and canceled my order.

Date of experience: August 19, 2025