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From the business
Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.
When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products
Eyeconic Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.
This summary is generated by AI, based on text from customer reviews
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Frames were sturdy and was able to use them for two years. Highly recommend.
I placed an order for contacts for my husband earlier this month. When I finally realized how long it had been without their arrival, I logged back on to the site to see that it was cancelled. No reason why, no notice that it had been cancelled.
My doctor always uses a description for his preferred contacts, and you do not seem to have that term
I ordered glasses in the style I wanted and they fit well and came quickly! Lots of colors and styles to choose from!
I am EXTREMELY nearsighted and have worn glasses my whole life. Glasses are part of my face and having multiple options helps me to have confidence about myself. Eyeconic makes it easy to use my insurance and get several different looks that meet my aesthetic.
Really had an ease of use with your website getting glasses a little difficult that's about it
The "use insurance" feature made picking frames easy. It shows how much insurance pays as well as how much I will be paying out of pocket. I guessing necessary!
Been ordering my prescription glasses for at least the last five years.
Great frame choices, lots on info, and easy to follow instructions.
I was able to fin d exactly what I was looking for! I There were some frames that didn't have a virtual try on option, so that was disappointing.
It's really easy to link insurance benefits, upload prescription, and order. Customer service is excellent to work with for refunds and exchanges also.
Website was easy to navigate, and the process was quick to get my contacts.
Virtual try on worked perfectly, ordering was quick and integration with my vision insurance online worked like a charm. Manufacture and shipping was quick and my whole experience overall was seamless and efficient, I went from choosing my glasses to having them delivered in my hand in no time.
This website is easy to navigate and has good selection of eye wear. The virtual try on feature allows an individual the opportunity to verify the type of frame desired.
The only problem was making a decision, as there were many fine choices.
The website was easy to use, and there were plenty of options for me to choose from. Overall, it was a quick process.
1st pair I ordered didn't work out however customer service on next order was flawless.
Thank you
Had to return my 1st order unfortunately but procedure was painless and smooth.
Thank you
Ok 0 I don't have 50 characters to put in here so I'm not going to do that *******890
We are new to using Eyeconic to order contacts. I have now ordered for myself and my husband. It is super easy
It was easy to find the contact brand and type I wanted. It was very easy how to upload my prescription.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members