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From the business
Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.
When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products
Eyeconic Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.
This summary is generated by AI, based on text from customer reviews
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I was able to order my contacts quick and easy with timely delivery.
I like how easy it was to purchase the glasses and use my insurance. I would like better search tools for glasses
Lots of choices and easy to figure out what is covered by my insurance benefits. Love the ease of use.
Able to find my exact contacts brand for a fraction of the price and with insurance benefits
Eyeconic is the online retailer connected to my Healthcare Benefit, which is VSP. It's a cinch to try on many different frames from the comfort and convenience of my own phone - including many designer options at better than competitive pricing - AND they apply my insurance benefit during checkout.
This is my second time ordering and I loved my regular glasses so I ordered prescription sunglasses. You can beat the price for name brand frames.
As good as any contact ordering experience in the past
I love eyeglass try on camera. It really helps in the decision making process. It was also very easy to use my insurance info.
From the ordering to the delivery, everything went smoothly.
Ordered contacts to take advantage of savings through VSP vision plan. Web site is not easy to navigate.
I had a similar pleasant experience last year and the contacts arrived quickly after I placed the order.
Excellent products at a great value! Fast shipping and the fit was great!
Site is easy to use and purchase is quick and efficient. Good selection of frames within my insurance coverage.
Glass were lose around the lenses. Arms were loose and right arm showed glue. Was going to replace same pair but decided it was poor quality and ordered a different frame.
I had trouble with the PD part of it. Tried several times and it was off by a tad. I think the last one worked but not sure.
Don't recall. I assume it was satisfactory as I'm returning for another purchase.
The site was easy to use. Never had an issue or problem. Wish we could see our allowance for materials while shopping, but other than that great to use.
I was very happy with the quality and value of the product I received from Eyeconic, and have made it my go to for buying prescription glasses.
US needs improvement. Items come below the fold on search result page. Filter UI needs improvement.
Even without understanding all the information on the prescription, ordering the right lenses was effortless and easy!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members