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From the business
Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.
When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products
Eyeconic Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.
This summary is generated by AI, based on text from customer reviews
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UPDATE:
I retried eyeconic because my daughter really liked the frames from the previous order. We recieved them within 15 days. Super happy. Thank you!
My last pair of glasses got held up for some reason, after you charged me... it took 3 phone calls and 5 weeks to receive my glasses. Please don't take so long again.
My last pair of glasses got held up for some reason, after you charged me... it took 3 phone calls and 5 weeks to receive my glasses. Please don't take so long again.
LaCoste frames arrived distorted and bent. I think Eyeconic buys seconds or frames that the manufacturer is discontinuing or discarding.
Wish the photos of eyewear were more varied with higher resolution pictures.
The fact that I have to call to cancel then replace my order is inconvenient
User friendly experience, lots of options to choose from, easy to leverage insurance, reasonable pricing.
Very easy, lots of options, virtual try-on rocks, and the integration with my benefits provider makes things super easy.
The PD tool is a good tool. Try on is useful as well. We had a good experience.
It was easy and fun. The virtual try on tool is great.
Eyeconic has plenty of options when it comes to glasses frames. Along with that, I appreciate that the site integrates with my vision insurance provider to provide an immediate discount based on my insurance policy. You can upload your prescription or put in your doctors information to get your prescribed lenses made. It's a very convenient way to purchase glasses if you're the type to want to shop without someone trying to sell to you, which is preferable to me.
It's easy to find what I need and use my vision insurance benefits with this website.
Mobile experience has too many errors to loop around. Errors in shopping cart and adding addresses.
Good. Easy to see pricing and select. Sometimes navigation can be confusing.
Love how easy it is to order my glasses on the website. Product looks the same in real life as the website.
This is my first time ordering glasses online... We will see how it goes.
Great option especially if your health insurance covers it!
Always find what I need - website is fast, easy to navigate - no glitches!
I always find glasses I love quickly, for a fair price. I love the ability to "try" on the glasses virtually.
I had a fantastic experience with Eyeconic! The ordering process was smooth and hassle-free, and the product quality exceeded my expectations. The customer service team was responsive and helpful, ensuring that I got exactly what I needed. My order arrived on time and in perfect condition. I highly recommend Eyeconic to anyone looking for reliable and stylish eyewear!
I received my glasses and I've never been happier. So, now I ordered prescription sunglasses and I can't wait to receive them.
It was simple and the directions were very clear. I would recommend it to anyone.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members