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EyeconicReviews 4,180

4.4

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From the business

Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.

When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products


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Eyeconic Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.

This summary is generated by AI, based on text from customer reviews

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New York
1 review
0 helpful votes
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Quick and painless
May 13, 2025

Ordered glasses online for myself for the first time. Worked with my insurance. Loved the virtual try on. Easy uplod of my script and clear outline of my insurance coverage and out of pocket costs

Date of experience: May 13, 2025
Oregon
1 review
0 helpful votes
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I wont go anywhere else!
May 13, 2025

I have previously order prescription glasses and just now ordered contact lenses. The website is so easy, they had what I needed and with insurance what would have cost over 300.00, was FREE! The last time I ordered prescription glasses, when I received them they were not a good fit for me. Eyeconic let me exchange them for a completely different pair. The process was so easy and I loved the new ones.

Date of experience: May 13, 2025
California
1 review
0 helpful votes
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Ease of Ordering
May 13, 2025

I appreciate how easy it is to prepare my glasses order and connect my insurance to the website's platform

Date of experience: May 13, 2025
Georgia
1 review
0 helpful votes
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Love the experience
May 13, 2025

Easy to use and very good quality. This website never disappoints. Will be back to use soon!

Date of experience: February 13, 2024
Illinois
1 review
0 helpful votes
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Hard time ordering colored lenses. Images are not available

Date of experience: May 13, 2025
Tennessee
1 review
0 helpful votes
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Broken with limited selection
May 12, 2025

The filters on the site are broken. I exclusively buy polarized lenses and searching for those by the Polarized filter is broke and exhausting. The frame selection is also very lacking, especially for trying to use my benefits.

Eyeconic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 12, 2025
Texas
1 review
0 helpful votes
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I always order my contacts from here and its a breeze from order to checkout.

Date of experience: May 12, 2025
California
1 review
0 helpful votes
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Best site for glasses
May 12, 2025

Easy ordering. And fair pricing! I will be ordering another pair soon

Date of experience: May 12, 2025
North Dakota
1 review
0 helpful votes
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Great!
May 12, 2025

Great service as always! Very easy to use and place an order! Helpful customer service as well!

Date of experience: May 12, 2025
New York
1 review
0 helpful votes
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The selection of brands and styles have diminished but the cost has doubled. Terrible delivery and replacement/ refund process. When I finally received the glasses the nose pads and legs were bent, there was a wire sticking out from the leg which scratched my cheek and the lens was sticking out of one of the sides. The quality of items and services has greatly decreased. Will not use them again moving forward

Eyeconic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 6, 2025
California
1 review
0 helpful votes
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Quick and easy
May 12, 2025

Can get some very nice sunglasses at a very good price, you have to pay the difference and tax but shipping is free so it's nice.

Date of experience: October 15, 2024
Texas
1 review
0 helpful votes
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Always an easy experience
May 12, 2025

Excellent selection of frames. Easy check out and application of benefits

Date of experience: May 12, 2025
Virginia
1 review
0 helpful votes
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Love conic
May 12, 2025

It's so easy no hassle noon trying to make a commission i love it and tell everyone about it

Date of experience: May 12, 2025
Texas
1 review
0 helpful votes
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Fast and easy
May 12, 2025

I Love that I can use my insurance! Checkout was way easier than expected!

Date of experience: May 12, 2025
Idaho
1 review
0 helpful votes
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Great Customer Service
May 12, 2025
Updated review

Great Customer service! Had a misunderstanding with prescription and they took care of the issue for free and even sent me a free postage label to scan to mail back my prescription. They corrected my prescription for free and sent me my new contacts.

Date of experience: May 6, 2025

Was easy to navigate through the process and it automaticall...
April 15, 2025
Previous review

Was easy to navigate through the process and it automatically added my insurance information to my order

Date of experience: April 15, 2025
Texas
1 review
0 helpful votes
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I love the process but hate my insurance! There are plenty of options and I love the virtual try on

Date of experience: May 12, 2025
Georgia
1 review
0 helpful votes
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I ordered my contact lenses and never received them but they got lost with the postal service. I just wish there was a warranty to opt in in case this happens.

Date of experience: November 20, 2024

This was very user friendly...
November 22, 2024
Previous review

This was very user friendly...loved it!

Date of experience: November 22, 2024
West Virginia
1 review
0 helpful votes
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Variety of options with recommendations dependent on face shape. Easy ordering process with a quality product.

Date of experience: October 15, 2021
Washington
1 review
0 helpful votes
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Easy to order anywhere
May 11, 2025

I literally ordered my contacts while at a winery in 5 minutes.

Date of experience: May 11, 2025
New York
1 review
0 helpful votes
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Easy and great value.
May 11, 2025

When you know what you want Eyeconic is awesome. Great value and easy to order.

Date of experience: August 15, 2024