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Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.
When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products
The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.
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Ordered glasses online for myself for the first time. Worked with my insurance. Loved the virtual try on. Easy uplod of my script and clear outline of my insurance coverage and out of pocket costs
I have previously order prescription glasses and just now ordered contact lenses. The website is so easy, they had what I needed and with insurance what would have cost over 300.00, was FREE! The last time I ordered prescription glasses, when I received them they were not a good fit for me. Eyeconic let me exchange them for a completely different pair. The process was so easy and I loved the new ones.
I appreciate how easy it is to prepare my glasses order and connect my insurance to the website's platform
Easy to use and very good quality. This website never disappoints. Will be back to use soon!
Hard time ordering colored lenses. Images are not available
The filters on the site are broken. I exclusively buy polarized lenses and searching for those by the Polarized filter is broke and exhausting. The frame selection is also very lacking, especially for trying to use my benefits.
I always order my contacts from here and its a breeze from order to checkout.
Easy ordering. And fair pricing! I will be ordering another pair soon
The selection of brands and styles have diminished but the cost has doubled. Terrible delivery and replacement/ refund process. When I finally received the glasses the nose pads and legs were bent, there was a wire sticking out from the leg which scratched my cheek and the lens was sticking out of one of the sides. The quality of items and services has greatly decreased. Will not use them again moving forward
Can get some very nice sunglasses at a very good price, you have to pay the difference and tax but shipping is free so it's nice.
Excellent selection of frames. Easy check out and application of benefits
It's so easy no hassle noon trying to make a commission i love it and tell everyone about it
Great Customer service! Had a misunderstanding with prescription and they took care of the issue for free and even sent me a free postage label to scan to mail back my prescription. They corrected my prescription for free and sent me my new contacts.
Was easy to navigate through the process and it automatically added my insurance information to my order
I love the process but hate my insurance! There are plenty of options and I love the virtual try on
I ordered my contact lenses and never received them but they got lost with the postal service. I just wish there was a warranty to opt in in case this happens.
This was very user friendly...loved it!
Variety of options with recommendations dependent on face shape. Easy ordering process with a quality product.
When you know what you want Eyeconic is awesome. Great value and easy to order.
Answer: Fyi, if you have VSP insurance and enter your info on their website it freezes your benefits and you have to call VSP to have it unlocked. Now another pto day to go back and order glasses that it is unlocked.
Answer: Fyi, if you have VSP insurance and enter your info on their website it freezes your benefits and you have to call VSP to have it unlocked. Now another pto day to go back and order glasses that it is unlocked.
Answer: Fyi, if you have VSP insurance and enter your info on their website it freezes your benefits and you have to call VSP to have it unlocked. Now another pto day to go back and order glasses that it is unlocked.