business logo of Eyeconic

EyeconicReviews 4,180

4.4

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.

When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products


How would you rate Eyeconic?
grey star
grey star
grey star
grey star
grey star

Eyeconic Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.

This summary is generated by AI, based on text from customer reviews

service
84
This company responds to reviews on average within 34 days

Instant Feedback

37,608 reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
Follow Debbie E.
Unfollow Debbie E.
Share Review
Report Review

User friendly and great pric
May 11, 2025

Easy service and great prices, great quality. Fast shipping

Date of experience: May 10, 2025
Oklahoma
1 review
0 helpful votes
Follow Christine T.
Unfollow Christine T.
Share Review
Report Review

I missed the reorder button
May 11, 2025

Maybe make the reorder contacts button a different color and bigger than the other two. I know you are trying to make it easy and I probably made it hard.

Date of experience: May 11, 2025
Illinois
1 review
0 helpful votes
Follow Eileen O.
Unfollow Eileen O.
Share Review
Report Review

I don't remember it must have been easier the first time. That's all

Eyeconic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 10, 2025
Illinois
1 review
0 helpful votes
Follow Amanda L.
Unfollow Amanda L.
Share Review
Report Review

Such a savings
May 10, 2025

More options for less money, better value than using the brick and mortar shops.

Date of experience: May 10, 2025
Alabama
1 review
0 helpful votes
Follow Rian A.
Unfollow Rian A.
Share Review
Report Review

Excellent
May 10, 2025

This is an easy ordering experience. Clear easy directions.

Date of experience: May 10, 2025
Arizona
1 review
0 helpful votes
Follow MISTY O.
Unfollow MISTY O.
Share Review
Report Review

Always fast and easy and customer service always helpful when needed to replace the process always just as smooth and quick

Date of experience: May 9, 2025
Colorado
1 review
0 helpful votes
Follow JOHN M.
Unfollow JOHN M.
Share Review
Report Review

Easy ordering system delivered right to your home. Upload your prescription and order the frames you want.

Date of experience: May 9, 2025
North Carolina
1 review
0 helpful votes
Follow Mary E.
Unfollow Mary E.
Share Review
Report Review

Perfect Experience
May 9, 2025

So simple, fun trying on glasses virtually, and so easy to order. Eyeconic has thought of everything.

Date of experience: November 1, 2023
Texas
1 review
0 helpful votes
Follow Sara M.
Unfollow Sara M.
Share Review
Report Review

Na
May 9, 2025

Na part don't make me day anything else it was great thanks so much

Date of experience: May 9, 2025
Texas
1 review
0 helpful votes
Follow Jana F.
Unfollow Jana F.
Share Review
Report Review

Pleased
May 9, 2025
Updated review

Very easy to order. I have ordered contacts and glasses, both have been exactly what I ordered. Packages arrived in a timely manner.

Date of experience: January 29, 2025

Pleased
January 17, 2025
Previous review

Eyeglasses were easy to order and great selection of colors and styles. Ordered Contacts also which was also easy.

Date of experience: January 17, 2025
Minnesota
1 review
0 helpful votes
Follow Alan H.
Unfollow Alan H.
Share Review
Report Review

Quick and easy
May 9, 2025

Quick accurate service and easy to use web page too Great prices!

Date of experience: May 9, 2025
District of Columbia
2 reviews
0 helpful votes
Follow Kelly A.
Unfollow Kelly A.
Share Review
Report Review

Awesome
May 9, 2025
Updated review

Easy to order and can speak to a real person if I have any issues. Great company.

Date of experience: May 9, 2025

Always a good experience
January 8, 2024
Previous review

Always a good experience

Date of experience: January 8, 2024

Love EYECONIC
April 25, 2023
Previous review

Love EYECONIC

Date of experience: April 25, 2023
Pennsylvania
1 review
0 helpful votes
Follow Angel R.
Unfollow Angel R.
Share Review
Report Review

Great Selection and Service
May 9, 2025
Updated review

Site was easy to manage and put in your information. Had great selections to choose from. Very thorough service and easy to work with. Only problem was the box was a bit mangled upon delivery.

Date of experience: May 9, 2025

Easy to navigate site, put your information in, and...
April 12, 2025
Previous review

Easy to navigate site, put your information in, and great selections.

Date of experience: April 12, 2025
New Jersey
1 review
0 helpful votes
Follow Tarique J.
Unfollow Tarique J.
Share Review
Report Review

Ray-Ban
May 8, 2025

Shipping needs to be a bit faster and frames are a bit expensive.

Date of experience: May 8, 2025
Indiana
1 review
0 helpful votes
Follow Irvin T.
Unfollow Irvin T.
Share Review
Report Review

You get what you pay for
May 8, 2025

Sizes are off when ordering, they are too small, or too large no happy medium. Trial and error!

Eyeconic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 8, 2024
Texas
1 review
0 helpful votes
Follow Amy Z.
Unfollow Amy Z.
Share Review
Report Review

Easy to order!
May 8, 2025

This was a good experience, as always. I get affordable, quality contacts,.

Date of experience: May 8, 2025
California
1 review
0 helpful votes
Follow Kristie B.
Unfollow Kristie B.
Share Review
Report Review

Easy to use
May 8, 2025

Previous experience was great! Super easy, locates your benefits. Etc

Date of experience: May 8, 2025
Michigan
1 review
0 helpful votes
Follow LaDonna C.
Unfollow LaDonna C.
Share Review
Report Review

Need much bigger selection and sizes for women esp in medium size category

Eyeconic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 8, 2025
Louisiana
1 review
0 helpful votes
Follow DAVID L.
Unfollow DAVID L.
Share Review
Report Review

Your site should remember my previous prescription and load it as the default. I should not have to search around for "Air Optix Hydra Glyde Astigmatistm". Given there are several versions of Air Optix, it took me awhile to find the Astigmastism version.

Date of experience: May 8, 2025
Connecticut
1 review
0 helpful votes
Follow Jennifer L.
Unfollow Jennifer L.
Share Review
Report Review

Easy!
May 8, 2025

Eyeconics website was easy to use! My insurance covers a good amount of my contact lens which is great

Date of experience: May 8, 2025