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From the business
Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.
When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products
Eyeconic Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.
This summary is generated by AI, based on text from customer reviews
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Always great selection and service! I've never had any issues whatsoever!
Very easy. Easy to navigate and sign in and create a profile.
Used last year and because it was so easy. I made sure to use this year.
I love this site my experiences have been very positive and satisfying
I order contacts for my family every year. Fast, easy and affordable. They apply insurance and verify our prescriptions.
Everything went smooth and simple. The virtual try on was nice
I am signed in under my VSP vision account. I go to checkout, it asks me to sign in? I do so and it says I am entering the wrong username and or password. I could not get past this although at the top of the site it shows me signed in
Don't get me wrong, I'm obsessed with my current glasses that I got from here and I've worn them enough to have gotten my money's worth, but the fact that WITH insurance, buying glasses from here is still just as expensive as getting glasses without using insurance feels like a rip off. I truly hesitated buying more glasses from here and even still may return these just because I feel I can get better deals elsewhere. I ordered glasses from here last year and absolutely hated them. They were overpriced and ugly, so I returned them. I will say the return process wasn't terrible
It is very easy to choose your eyewear sunglasses and regular glasses.
Very easy to order your eyeglasses
I like being able to automatically apply my insurance! Easy!
20 $ added to my order unbeknownst to me. Horrible transfer of insurance to website. Always attached my kids insurance when I'm trying to purchase for myself.
We have used VSP thru Eyeconic for all of our Eyewear needs from contacts to eyeglasses. Excellent, competitive rates
It was easy to find the contacts I needed and the website makes it so simple to input your information and link your insurance. Checkout was a breeze.
The app was very easy to navigate thru.
Nice frames.
The app was very easy to navigate through. The frames are very nice.
Great customer service, great glasses, great prices!
Great selection, easy to use website, and convenient when the closest store is 60+ miles away.
I don't actually remember my previous experience as it was one year ago.
I've purchased multiple prescription glasses from Eyeconic and the user interface is so easy. Multiple available options on frames and add ons. I like purchasing through Eyeconic better than at the store because of all of the available options.
Customer service is great as well. Called them for a question and was able to get connected within 2 minutes and got my questions answered right away.
I was ordering for the first time with insurance, for my daughter who is at college. Our order was canceled without giving me the chance to correct/add dr. info.
Easy and fast what to purchase prescription glasses and sunglasses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members