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EyeconicReviews 4,180

4.4

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From the business

Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.

When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products


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Eyeconic Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.

This summary is generated by AI, based on text from customer reviews

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Florida
1 review
0 helpful votes
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I needed the exact same items and wished I could just hit a button on previous orders rather than having to retype the information in.

Eyeconic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 6, 2025
Illinois
1 review
0 helpful votes
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Affordable, quick and easy!
May 6, 2025

Unbeatable prices and such a simple process! Upload your prescription in a matter of seconds and shipping is super fast!

Date of experience: May 6, 2025
Georgia
1 review
0 helpful votes
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Ease of use
May 6, 2025

Efficient search tool and button-ology makes it easy to order.

Date of experience: May 6, 2025
Maryland
1 review
0 helpful votes
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Easy & Quick
May 6, 2025

Your website makes buying glasses very easy and quick. I have ordered from Eyeconic over the past 6 years without any issues. Thank you.

Date of experience: May 6, 2025
New Jersey
1 review
0 helpful votes
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Great customer service
May 6, 2025
Updated review

Had to return two pairs of glasses due to fit and prescription, no questions on the return and was handled in a timely manner.

Date of experience: May 6, 2025

Great customer service
April 13, 2025
Previous review

Had to return the first pair of glasses, it was super easy. And a breeze to order a second pair.

Date of experience: April 13, 2025
Texas
1 review
0 helpful votes
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Easy
May 6, 2025

Love the selections available and so easy to get it done and completed

Date of experience: May 6, 2025
Tennessee
1 review
0 helpful votes
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Easy and convenient
May 6, 2025

Can obtain prescription online and have contacts shipped to house

Date of experience: May 6, 2025
Washington
1 review
0 helpful votes
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Reliable
May 5, 2025

Easy to choose the right frame size with virtual try on. Absolutely reliable and easy.

Date of experience: May 5, 2025
California
1 review
0 helpful votes
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Love it
May 5, 2025
Updated review

The only thing I wish is that it came with cleaning cloths/ instructions

Date of experience: May 5, 2025

So far the process has been easy
April 14, 2025
Previous review

So far the process has been easy.

Date of experience: April 14, 2025
Washington
1 review
0 helpful votes
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Great Experience
May 5, 2025
Updated review

Great selection, works with my insurance and great virtual try on experience.

Date of experience: May 5, 2025

Great selection of frames, and it was super easy to...
December 6, 2024
Previous review

Great selection of frames, and it was super easy to use.

Date of experience: December 6, 2024
Massachusetts
1 review
0 helpful votes
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Easy Peezy to order
May 5, 2025

Great products great service will continue to use give them a try

Date of experience: May 16, 2025
Georgia
1 review
0 helpful votes
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Easy peasy
May 5, 2025

Easy to shop and see insurance benefit pricing. Can also preview how the glasses will look on you using your camera

Date of experience: May 5, 2025
Arizona
1 review
0 helpful votes
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Pleasant/easy!
May 5, 2025

The representative was delightful and made my experience stress free and even left me with a smile on my face. I originally thought I was going to have to return my order and start over but she was able to connect with my insurance benefits and even saved me additional money. Plus, her customer skills exceeded my expectations!

Date of experience: May 5, 2025
California
1 review
0 helpful votes
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Easy, fast and convenient
May 4, 2025

I recommend buying from here. The process is easy and I would order again.

Date of experience: May 4, 2025
Texas
1 review
0 helpful votes
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Use Insurance
May 4, 2025

Use your insurance to make sure you use the full value of it. I only paid $60 which includes copay.

Eyeconic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 4, 2025
Washington
1 review
0 helpful votes
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Quality, selection and pricing
May 4, 2025

Amazing and great quality and fast delivery amazing amazing

Date of experience: May 4, 2025
Texas
1 review
1 helpful vote
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2nd order
May 4, 2025

My first pair of glasses I maintained properly and within 3 months the lenses were wrecked a coating was peeling off. I did send them back and they replaced them for free. I am still waiting to see if it happens to the new pair. I am ordering this pair hoping these coatings don't peel off again.

Date of experience: May 4, 2025
California
1 review
0 helpful votes
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Easy and Fast
May 4, 2025

Very easy to order new contacts and use my vision prescription!

Date of experience: May 4, 2025
North Carolina
1 review
0 helpful votes
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I love that I can get designer sunglasses or eyeglasses by using my insurance and my HSA card. I appreciate the brand names and the payment options.

Date of experience: May 4, 2025
GB
1 review
0 helpful votes
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I was trying to choose the correct address but I couldn't since the address options don't show the apartment number. I had moved to a different apartment in the same building and wanted to make sure I was shipping to the correct unit.

Date of experience: May 3, 2025