On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.
When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products
The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I needed the exact same items and wished I could just hit a button on previous orders rather than having to retype the information in.
Unbeatable prices and such a simple process! Upload your prescription in a matter of seconds and shipping is super fast!
Your website makes buying glasses very easy and quick. I have ordered from Eyeconic over the past 6 years without any issues. Thank you.
Had to return two pairs of glasses due to fit and prescription, no questions on the return and was handled in a timely manner.
Had to return the first pair of glasses, it was super easy. And a breeze to order a second pair.
Can obtain prescription online and have contacts shipped to house
The only thing I wish is that it came with cleaning cloths/ instructions
Great selection, works with my insurance and great virtual try on experience.
Great selection of frames, and it was super easy to use.
Easy to shop and see insurance benefit pricing. Can also preview how the glasses will look on you using your camera
The representative was delightful and made my experience stress free and even left me with a smile on my face. I originally thought I was going to have to return my order and start over but she was able to connect with my insurance benefits and even saved me additional money. Plus, her customer skills exceeded my expectations!
I recommend buying from here. The process is easy and I would order again.
Use your insurance to make sure you use the full value of it. I only paid $60 which includes copay.
Amazing and great quality and fast delivery amazing amazing
My first pair of glasses I maintained properly and within 3 months the lenses were wrecked a coating was peeling off. I did send them back and they replaced them for free. I am still waiting to see if it happens to the new pair. I am ordering this pair hoping these coatings don't peel off again.
Very easy to order new contacts and use my vision prescription!
I love that I can get designer sunglasses or eyeglasses by using my insurance and my HSA card. I appreciate the brand names and the payment options.
I was trying to choose the correct address but I couldn't since the address options don't show the apartment number. I had moved to a different apartment in the same building and wanted to make sure I was shipping to the correct unit.
Answer: Fyi, if you have VSP insurance and enter your info on their website it freezes your benefits and you have to call VSP to have it unlocked. Now another pto day to go back and order glasses that it is unlocked.
Answer: Fyi, if you have VSP insurance and enter your info on their website it freezes your benefits and you have to call VSP to have it unlocked. Now another pto day to go back and order glasses that it is unlocked.
Answer: Fyi, if you have VSP insurance and enter your info on their website it freezes your benefits and you have to call VSP to have it unlocked. Now another pto day to go back and order glasses that it is unlocked.