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From the business
Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.
When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products
Eyeconic Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.
This summary is generated by AI, based on text from customer reviews
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I had ordered some contacts for a trip I was taking and ordered them with expedited shipping and they apparently had issues with my prescription or something and didn't even contact me.
It was very easy. I just logged in and my insurance was applied to the price of the products. I located the drop bar and choose "contacts". I chose the type I wanted (conveniently, there are filters you can use to narrow down your search) After clicking on the type I wanted the first step was to easily add a picture of my prescription. It was saved so I didn't need to add it the next time. Then payment method. Also saved so I didn't need to add it the second time. The hit the order button and done!
I always get exactly what I need. I have never had to contact customer service or return my glasses.
I only was able to make my previous brand (Biofinity Toric) for 10 months of the expected 12 that was cited. The contacts were a bit uncomfortable
Great website. This is my second time ordering contact lenses and it is easy to navigate through it. As far as the Rx, you can put it in yourself. Will be ordering here for now on.
I've loaded my prescription before however since I only order for one eye it did not have the complete prescription.
Good glasses. No real warranty for scratches on lenses but does the job.
Very easy and the virtual part was really neat and helped me pick what I liked.
Update: I had to return my glasses, but they came back faster than I expected. The fit is perfect and I'm pleasantly pleased. I will definitely use the service again, and I've told my family and friends about it!
Love everything about it, since i learned about this company i never ordered another company,
Same as today, easy and fast access to contact lenses - thanks
Everything went exceptionally well, and all the information available online is accurate and reliable.
It was fine and will use again please stop asking me to do these surveys now
Great choices, seamless ordering. Will come back again and again.
Used the site to order contact lenses. Easy to navigate and good prices.
Very easy to use. Hard to know if glasses are going to fit, but the last 2 times i've used this service, the glasses fit fine.
Unable to change password. Website is unresponsive when trying to change password. Garbage!
Love the tools and brands. Just wish there was a bigger frame selection with Nike, Oakley and Flexon
The PD tool gave different answers during two attempts. 71-74 range...hoping it doesn't skew anything negatively
One place takes insurance. The 1 place has no sizes/options. Monopoly Scam will end ;)
Placing an order is difficult and requires being able to read and upload a prescription.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members