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Eyeconic

Overview

Eyeconic has a rating of 4.4 stars from 2,340 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyeconic most frequently mention virtual try, customer service and great selection. Eyeconic ranks 4th among Eyeglasses sites.

service
54
value
15
shipping
14
returns
12
quality
20
This company responds to reviews on average within 13 days

Instant Feedback

30,893 reviews
How would you rate Eyeconic?
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Washington
1 review
0 helpful votes
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A few suggestions
March 28, 2025

It'll be really helpful if the "order status" can be sorted by family members, which will make it super easy for me to search which kid's prescription is which. Also, if the order status has a "re-order" feature, that'll be super useful, too.

Date of experience: March 28, 2025
Kansas
1 review
0 helpful votes
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Wrong contacts Selected-No notification
February 26, 2025

I placed an order for my daughters contacts a week or so ago. The order status kept showing as 'pending verification.' Then, there was an issue with the prescription. Today, I learned (by ph) that I selected the wrong contacts. Why did it take over a week to learn that fact?!

Eyeconic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 26, 2025
Washington
1 review
0 helpful votes
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Had to try checking out like 8 times
March 11, 2025

I was able to checkout instantly and not retry a dozen times with no clear error. I even tried checking dev console and the network tab but there was no helpful error logging. Changed product and it was fine, stock issue?

Eyeconic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 11, 2025
Vermont
1 review
0 helpful votes
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High quality & easy shopping
February 17, 2025

I prefer to order my glasses year after year from Eyeconic. Shopping is easy, I just apply the filter that best fit the shape and size I am looking for then sift through the many different options. It is a much better experience than shopping at the eye dr., there is no pressure to purchase.

Date of experience: February 17, 2025
Kentucky
1 review
0 helpful votes
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Website is not smart phone friendly
February 22, 2025

Not made to be used on a smart phone web browser. I kept experiencing issues when trying to use certain features of the site. It wouldn't do anything when I would select submit or other options like that. It took restarting the browser several times each time it happened to get it to work.

Eyeconic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 22, 2025
California
1 review
0 helpful votes
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Convenient!
March 25, 2025

It was super easy to reorder my contacts using the prescription on file. My insurance benefits were automatically applied when I went to check out, and the free shipping timeline was very reasonable, too!

Date of experience: March 25, 2025
Eyeconic Reviews - 2,340 Reviews of Eyeconic.com | Sitejabber