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Eyeconic

Overview

Eyeconic has a rating of 4.4 stars from 2,279 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyeconic most frequently mention virtual try, customer service and great experience. Eyeconic ranks 4th among Eyeglasses sites.

service
54
value
15
shipping
14
returns
12
quality
20
This company responds to reviews on average within 15 days

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30,694 reviews
How would you rate Eyeconic?
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Colorado
1 review
0 helpful votes
Follow Gabriel S.
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Great shopping experience
April 30, 2025
Updated review

I really appreciate how convenient and easy to use Eyeconic is. When using my insurance it's great to see the price that I'll pay so I know what I will be paying. I also used the "Try on" feature to make my purchase.

Date of experience: April 30, 2025

Eyeconic is great and easy to use
April 9, 2025
Previous review

Eyeconic is great and easy to use. I love the try on feature and how my insurance is automatically used to adjust the pricing. Great site!

Date of experience: April 9, 2025
Washington
1 review
0 helpful votes
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Easy to cancel my first order and reorder!
April 30, 2025
Updated review

I ordered a pair of contacts that was different than my prescription on error, and I realized it about a week later when I contacted my eye doctor for a status. I was able to cancel the order with Eyeconic quickly and easily, and I was not yet billed. I was able to reorder without issues (and I had the right ones selected this time). Thank you! It was very easy.

Date of experience: April 30, 2025

Easy and nice to connect to VSP!
April 19, 2025
Previous review

Easy and nice to connect to VSP!

Date of experience: April 19, 2025
Tennessee
1 review
0 helpful votes
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Clunky website
April 29, 2025

Website needs updating. It would be great to save my order history and prescriptions to expedite future orders. If I'm ordering the exact same product with the exact same prescription, it should only take me a couples of clicks to complete the order.

Date of experience: April 29, 2025
Missouri
1 review
0 helpful votes
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Easy and SImple
April 27, 2025

I really enjoy the convenience of Eyeconic's virtual try-on. We have shopped online for many years and it is always more simple to do online than in person. We get to look at the glasses we like and "try them on" before we buy!

Date of experience: April 27, 2025
Texas
1 review
0 helpful votes
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Limited Promotion Codes
April 18, 2025

I am placing this order for my wife's contact lenses through eyeconic and there are very little promotion codes to use especially when I have to pay out of pocket. I order through Contacts Direct and always have higher discount codes each time I visit the site.

Date of experience: April 18, 2025
Ohio
1 review
0 helpful votes
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Very fast delivery!
April 9, 2025
Updated review

Very fast process and delivery! Got exactly what j ordered. Plenty of options. I do wish I could customize sizes, though I'm not sure if that is an eyeconic discrepancy or eyeglasses in general as this is my first time buying online. 10/10 would recommend and will use agsin

Date of experience: April 9, 2025

Would be easier if could order by exact size ie
March 19, 2025
Previous review

Would be easier if could order by exact size ie. 54-16-140

Date of experience: March 19, 2025
Washington
1 review
0 helpful votes
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Faster shipping or verifying time
April 29, 2025

It take a couple of extra days to verify prescription so it adds to shiping time. That wouldn't be too bad but shipping seemed to lag. Even though you guys can't control that as much. Shipping seems to get caught up and got sent to wrong place then rerouted then took even longer then it should have For example my package arrived at shipping facility 30 min. Away from me on Friday. But I didn't get it until Monday because Saturday it was still processing. It would be so bad if it already didn't Other than that great website format and choices and pretty easy process. Good competitive prices.

Date of experience: April 28, 2025
Massachusetts
1 review
0 helpful votes
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First-time customer
April 13, 2025
Updated review

Very impressed with the variety of frames available. I am very pleased with the ones I selected and with the very sturdy case they came in. I was a bit hesitant to get progressive lenses, but they worked out fine allowing me to see the dashboard clearly, if necessary, while driving.

Date of experience: April 13, 2025

There's a huge selection of glasses to choose from
March 22, 2025
Previous review

There's a huge selection of glasses to choose from. I was not able to use some features as my laptop camera is broken, but I am pretty sure I made the right choice.

Date of experience: March 22, 2025
Florida
1 review
0 helpful votes
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It's fantastic.
April 10, 2025

It's a great place to order glasses online. There's hundreds of frames to choose from, and the ordering process is simple and easy. I would continue to order glasses online this way for as long as I need prescription eyewear.

Date of experience: April 10, 2025
North Carolina
1 review
0 helpful votes
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The easiest way to order contacts!
April 7, 2025

This is the 3rd year in a row I've had a seamless experience ordering contacts from Eyeconic. By uploading my prescription and applying my benefits, I can easily make a purchase without all of the confusion that used to come with rebates/cost. It takes less than 10 minutes and they show up to my door - easy!

Date of experience: April 7, 2025
Virginia
1 review
0 helpful votes
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Insurance balance not on account
April 24, 2025

I placed an order in January not using my full insurance balance. I tried to order today and was told the insurance had been used. I had to call and have the remaining put back on my account. I feel this is something a lot of people wouldnt do and therefor they loose the balance. The representaive I spoke with was nice and it was fixed BUT like I mentioned most people wouldnt have called!

Date of experience: April 24, 2025
New York
1 review
0 helpful votes
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Great avenue for getting the lenses that you need when you need them! Ordering process is smooth and easy to navigate. Delivery is always reliable and timely- thank you for all that you do at Eyeconic!

Date of experience: April 28, 2025
Hawaii
1 review
0 helpful votes
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Easiest way to Utilize my Vision Insurance
April 18, 2025
Updated review

Eyeconic was so easy to use, the website was simple to navigate and find what I needed. Connecting my insurance AND my Rx was super simple and quick. Made even better by a speedy delivery. 10/10 will use again!

Date of experience: April 18, 2025

It was so easy to connect my vision insurance and submit...
March 28, 2025
Previous review

It was so easy to connect my vision insurance and submit my Rx. I am thrilled with having benefits that are accessible and easy to actually use.

Date of experience: March 28, 2025
Oregon
1 review
0 helpful votes
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Frustrating, but cheap.
April 18, 2025
Updated review

Maybe it was my Chromebook, but this "fitting booth" would occasionally knock out the camera. I rebooted several times to reset everything. I eventually used a Mini-IPad for the photo fit, then used the Chromebook to order.

Date of experience: April 18, 2025

It took me hours to order
December 31, 2024
Previous review

It took me hours to order. Your website is messed up.

Date of experience: December 31, 2024
Oregon
1 review
0 helpful votes
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Total Bust
March 12, 2025

Virtual try on was hit and miss. Didn't find many frames I liked. The frames I received were not in the color I ordered. I'm not sure what was going on with the lenses but I was unable to focus with them on at all. Had to return the glasses.

Date of experience: April 2, 2025
North Carolina
1 review
0 helpful votes
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Struggle at First but amazing prices!
April 6, 2025

Super easy once you you get insurance connected. Best prices around on great brands! Virtual try on makes even the pickiest teens have an easy time selecting glasses from the comfort of your couch.

Pupillary distance tool is a lifesaver (just do it 3 times and take the avg!).

Even the upgrades (anti-glare and sun reactive/bluelight) are cheaper than at the eye doctor. You also get them quicker!

Always recommend Eyeconic!

Date of experience: April 6, 2025
California
1 review
0 helpful votes
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So expensive
March 30, 2025

I purchased my contacts this year and last year. I don't have a option for glasses. And these are medically necessary as I'm so near sited in the one eye. So, I have to purchase these. Even with insurance it's almost $1000 for the year!

Date of experience: March 30, 2025
New York
1 review
0 helpful votes
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Eyeconic was easy to use and fulfilled my order promptly
April 8, 2025
Updated review

Eyeconic's website was mostly easy to use and to order from. One part of the eye measurement system was fussy to use, but customer service was helpful. My new glasses arrive promptly and the order was filled correctly.

Date of experience: April 8, 2025

The PD tool is very fussy and difficult to use
March 13, 2025
Previous review

The PD tool is very fussy and difficult to use

Date of experience: March 13, 2025
Virginia
1 review
0 helpful votes
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Excellent interface, love the virtual try-on! So easy to order and upload the prescription vs. having to enter every number of your prescription. Eyeconic lenses are crystal clear, clean easily, and for some reason, stay cleaner than other lenses, like they do not attract dirt. I have had 3 pairs of Eyeconic glasses and loved every pair!

Date of experience: March 26, 2025
California
1 review
0 helpful votes
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SO easy to refill my prescription!
April 20, 2025
Updated review

I really appreciate also having a generic version of my name brand lenses. Prices have gone up on everything so that was great savings that I very much needed. Thank you!

Date of experience: April 20, 2025

Great options - happy to see some better pricing again
March 30, 2025
Previous review

I always appreciated the ease, however last year the prices were extraordinarily high -- especially since I purchase a VSP policy. It almost makes me wonder what the benefit is. I was pleased to be offered a generic brand this year, that brought my cost back to what I'd become accustomed to pay with insurance.

Date of experience: March 30, 2025