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EyebuydirectReviews 13,003

4.6

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From the business

EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.


eyebuydirect.com
Founded in 2005
Pasadena, CA
+246
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Eyebuydirect Reviews Summary

The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.

This summary is generated by AI, based on text from customer reviews

service
1,494
value
5,187
shipping
5,187
returns
131
quality
5,291
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Pennsylvania
1 review
0 helpful votes
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Awesome
August 30, 2025

Great customer service! They are fast, friendly, and helpful.

Date of experience: August 9, 2025
Massachusetts
1 review
0 helpful votes
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Great experience!
August 30, 2025

I had to return my order and the return process was very easy! I was able to return and reorder the same pair. Which I received very quickly and are perfect!

Date of experience: August 20, 2025
Georgia
1 review
0 helpful votes
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Eye Buy is so nice.
August 30, 2025

Lost glasses on a recent trip and they were very easy to reorder

Date of experience: August 20, 2025
California
1 review
0 helpful votes
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Love these glasses!
August 30, 2025

I love the aviator choices for my prescription sunglasses!

Date of experience: August 20, 2025
Pennsylvania
2 reviews
0 helpful votes
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Great deal!
August 30, 2025

Glasses are priced at an affordable rate! Great deal! They offer such good deals!

Date of experience: August 20, 2025
Georgia
1 review
0 helpful votes
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I haven't had a bad experience yet and will recommend to friends

Date of experience: August 20, 2025
Puerto Rico
1 review
0 helpful votes
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Great quality
August 29, 2025
Updated review

This is the only place where I can receive my prescription with on brand glasses at a reasonable price. I will never again by my prescription in an optical store. This is my second time buying glasses from this website. This time I got prescription sunglasses and my regular eyeglasses both on bland and I didn't even reach $300. If I would have gotten my prescription where I did my exam I would have spent $300 in a simple prescription and giving my old glasses. I recommend this website 100%

Date of experience: August 19, 2025

Perfect service and prices
August 8, 2025
Previous review

Loved my glasses the price is great, I haven't had a bad experience with anything in this site

Date of experience: July 29, 2025
Illinois
1 review
0 helpful votes
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Love my frames
August 29, 2025

Expensive feeling frames for a low price than if you were to get them at the optometrist. Thank you!

Date of experience: August 19, 2025
DO
1 review
0 helpful votes
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Amazing
August 29, 2025

Wonderfully useful, affordable, stylish, effective and great

Date of experience: August 19, 2025
Rhode Island
1 review
0 helpful votes
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Great deal
August 29, 2025

Love the cute styles and how simple it is to add my prescription and choose lenses

Date of experience: October 9, 2024
Ohio
1 review
0 helpful votes
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After 10 years I still only buy from EBD!
August 29, 2025
Updated review

I've been hooked from day 1 ten years ago. I love the styles, prices, fast shipping and great customer service. I had a pair break... they sent me a new pair (I just paid the $5 shipping). My trifocals are fantastic too.

Date of experience: August 19, 2025

I suspect the negative reviews are fake... I broke a pair and had a new pair sent for just the cost of shipping... and customer service was so easy and professional!

Date of experience: April 1, 2018
Florida
1 review
0 helpful votes
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Pricing sucks
August 29, 2025

I hate how the procing says one thing and you get a discpunt at the end. It feels impossible to shop within a budget. The glasses arrived fine.

Date of experience: August 19, 2025
Missouri
2 reviews
0 helpful votes
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Quick delivery
Durable and really great colors. I love the buying experience

Date of experience: July 23, 2025
Maryland
1 review
0 helpful votes
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Great selection, really great prices
August 28, 2025

There's a ton of choices and is especially good if you need really inexpensive glasses.

Date of experience: August 18, 2025
Colorado
1 review
0 helpful votes
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Great prices
August 28, 2025

Love the prices and my glasses are always great! Great sales

Date of experience: August 18, 2025
Texas
1 review
0 helpful votes
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Thanks
August 27, 2025

Nice and quick thank you and looking forward to ordering again.

Date of experience: August 17, 2025
Oregon
1 review
0 helpful votes
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Never done me wrong!
August 27, 2025

Excellent quality, wonderful selection. I have quite a strong prescription and I haven't ever had any issues with them getting it right.

Date of experience: August 17, 2025
Texas
1 review
0 helpful votes
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Cheap glasses for the worth!
August 27, 2025

Great always get a great product. You do have to get them adjusted.

Date of experience: October 17, 2010
Georgia
1 review
0 helpful votes
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Ja
August 27, 2025

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Date of experience: August 17, 2025
Pennsylvania
1 review
0 helpful votes
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Love my frames so much I've purchased 6 of them, some sunglasses. 😎

Date of experience: August 16, 2025