Eyebuydirect has a rating of 4.6 stars from 11,890 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyebuydirect most frequently mention customer service, new glasses and great quality. Eyebuydirect ranks 1st among Eyeglasses sites.
I've been a customer of EyeBuyDirect for years and have never been disappointed. Their prices are awesome and their glasses, frames and lenses, are high quality. I've purchased glasses for my family and referred friends. Everyone that has tried them is very satisfied!
I have purchased several pairs of glasses now for various people in our home. All of them have been good quality and held up to the abuse my husband gives a pair of glasses. I love that when a pair was lost that it was super simple to reorder the same pair. Will buy again and have recommended to multiple people
I have purchased several pairs of glasses and just love them. It's easy to order online. The try on feature is accurate. You cannot beat the price and I love how I look! I can buy several pairs foe thw coat of 1 elsewhere!
The best thing about EBD is its stellar customer service. That is why I have been a loyal customer for so many years. I love that they genuinely care about their customers. They get it. They know that there are MANY places I can buy glasses and they appreciate that I use them.
The lenses are perfect and the frames are very lightweight. However the frames (of course I went cheap with them :() have made spots show up on my nose and top of ears because they are shaped odd. I have to be able to see so, I'm still wearing them mostly however have to take them off several times a day to let my nose and ears rest.
I have always enjoyed the eyebuydirect experience. However, my optometrist told me when I did my yearly evaluation last week that there was something off with my lenses. They couldn't properly evaluate them.
Bought my first pair of prescription sunglasses single vision. Just love them, but discovered on roadtrip I should have gotten bifocals. Thank you for an easy fun experience! My daughter recommended you!
Eye buy direct made sure I was a satisfied customer by replacing my glasses after I entered my prescription incorrectly. I so appreciate this and customer service was so helpful in correcting my perception.
Have used for years. My usage of glasses is really only for driving and occasional distance (take a class...). They work out great. I keep in the cars, briefcase, and next to TV remotes.
I have been ordering from Eye Buy Direct for many years now.
I keep thinking I'll go back and order from a proper shop, but on days like today, when my new glasses would run me to almost $1000, I keep coming back.
I just ordered 2 pair of adorable glasses for less than the LENSES cost at the place I was today.
The glasses are good quality and last a long time. It's easy to change up your style by buying them here. You also don't freak out if your glasses break. (I had a pair break after a few years)
The only thing you'll regret is that like me, you'll have 5 adorable pairs of glasses and can't decide which to wear.
The deals are amazing, the variety of frames and models is vast and the prices are fair— exceedingly better than what you get in stores. Eyeglasses are a necessity, not a luxury. Eyebuydirect gets that, offering eye wear that is both functional and stylish all while being affordable. You don't need glasses to see that Eyebuydirect is the best option for your eye-care.
Yes, y'all can use this review for promotional purposes.
I have consistently experienced exceptional service from Eyebuydirect, which has earned my unwavering loyalty. Their commitment to accuracy is remarkable, ensuring that every order I place is fulfilled precisely as requested. Additionally, their punctuality is impressive, as they consistently deliver my orders on time, which is a significant factor in my satisfaction with their service.
Our glasses got lost in shipping. It took about 2 weeks from the time it was shipped until it got to me. In the meantime, I paid an additional $20 to get a new order to replace the lost package. First set have finally arrived and they are not the correct prescription. We should still have the second set coming that I paid extra for, so I'm hoping those are correct. Otherwise this was a waste. I likely won't order from them again.
A 2-for-1 offer flashed on my email. By the time i got thru the ordering process and got to the cart it became apparent it didnt aplly, nor did 15% off, or even free shipping.
What a reward for a returning customer.
I've ordered RX sunglasses from Eyebuydirect for years! With my saved details it takes me 5 min to design fun glasses and with promotion codes it's so inexpensive!
When I was a teacher I recommended Eye Buy Direct to all my students' parents. You have always been the most reasonable place to get glasses and your selection of lenses is absolutely amazing!
My experience has been great with Eye Buy. Save money - although prices have gone way up on frames over the last few years. Also frustrating that some frames can only be gotten with certain newer kinds of lenses so that is not a good thing. Also you dropped the option to get a 20% gray tint why?
That all said and beyond that, I still hold out that this is my go to for glasses. I work around those issues mentioned and I end up with a pair of glasses and have spent little money for them. Also due to price point it allows me to buy numerous pair and since I am a performer I can have the right glasses for the occasions! Just please bring back the 20% gray or brown tint for lenses! Please!
Love EyeBuy! Love the try on, the cart that is so helpful to have all your saved frames right there with all the specs on one page. I wish there were more lower priced frames as in some years past but all in all apart from that this is where I shop for my glasses.
Been purchasing from Eyebuydirect for a decade and saved thousands of dollars. My lens prescriptions is heart-stopping expensive. I wait for sales or perks that cover lenses and I save enough so I can get 2 pairs. I've learned to be picky about the frames I order, I know what works and what doesn't. As long as I stick to frames I know will work for me, the glasses are always cute and fun, the lenses work beautifully. I have been shelling out for the new Kodak progressive lenses. They are worth the extra $
I like EyeBuyDirect as it is easy to navigate and select
From a large variety of chices.
In my experience with this company I bought
5 pairs of glasses. All the glasses were made well
And were quickly delivered.
The site was very intuitive and easy to use and navigate. However, I had made a mistake in my prescription during my original order and the service agent not only helped get my return processed quickly, they also put in the new order for my glasses with the correct prescription during the call. My new glasses came in quickly and they are exactly what I was hoping for.
Answer: Or you can be like me and have not received your order after more than a month of waiting. Granted, I'm in Guam, but given that the USPS works here pretty much the same way it works in the states, no other retailer has any problem getting their packages to me in a timely manner. The company has sent me two different tracking numbers for the same package. The tracking report from the post office says the package was supposed to be here 12 days ago and the last time it appears the package was scanned was 24 days ago. I have emailed the company multiple times and every time they reply with some generic apology and continue to stall. The package clearly got lost in the mail, I get that and I am typically a reasonable person but any respectable merchant intent on providing good customer service in today's online marketplace would have owned up to the issue and offered a refund or have already shipped out a replacement product. They've done neither. Does it mean they are bad people running a bad business? Probably not. However, it does mean there are probably better companies out there to give your business to who won't take so long to get you your glasses.
Answer: It depends on the frame. Some are plastic, some are metal, and there are other materials used as well. The descriptions will indicate the materials they are made out of. I've ordered 3 pairs from EBD ($6 and $9 pairs--cheapest there are) and they are excellent quality. An equivalent pair of frames alone from the store would have cost $150+, not including lenses.