Eyebuydirect has a rating of 4.6 stars from 11,890 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyebuydirect most frequently mention customer service, new glasses and great quality. Eyebuydirect ranks 1st among Eyeglasses sites.
I have a weird prescription after surgery. I see 20/20 but need reading correction. I don't like searching for my readers...just let me put on glasses! One other place gave me so much angst that I cancelled my order. Now, as part of my graddaughters' birthday dress-up, I'm ordering fun glasses for them. Thank you so very much
Prices are very reasonable and the frames range from modest to excitingly trendy. Entering my prescription and placing an order was simple, and my order arrived in about a week. I'm telling my friends and family about EBD!
I got 2 pair, like them both EXCEPT the wire frame pair arrived with the nose piece crooked on 1 side. So bad that it made them sit u even on my nose. They will have to be bent before I can wear them
I needed some spare glasses and didn't want to pay a lot. Eyebuy drew me in with a buy1 75% off sale. 2 pairs of cute no line bifocals for $150. Just as good as the ones I spent hundreds on.
Since I can remember I've only purchased through eyebuydirect, vision insurance can be so predatory having you pay for one pair of glasses the same price you can pay for multiple
I've been happy with EBD. My frames feel great for the price. They are also my favorite frames for my face that I've ever owned. When I look on other websites, they are never quite as good of options.
I will always order my glasses through eyebuydirect. It's easy to navigate instead of spending the entire day at an eyeglass business. They're also affordable. If I break my glasses I don't ever worry and that's why I order so many
High quality frames at a reasonable price. Discounts. Quick service. Excellent communication on progress of eyeglasses and notification of delivery,
Would have appreciated a detailed receipt. The only receipt that was emailed to me had a total amount.
Very easy to put in an order, I manage eyeglass orders for all my family, including my parents. They just need to provide the prescription to me and with that, the process is easy.
I had a little difficulty putting in my promo code and then I also had a little difficulty with choosing lens size when it didn't give me any options. But Marie helped me with the promo code and as far as lens size goes, I just picked a different pair of glasses.
I only use one password for every account I have and this website keeps saying my password and email are wrong. I clicked on forgot my password to try and change it, but then I never revived an email with a link to do so. I know my email is registered because I've ordered with it before, and I get promotional emails from you guys all the time. Very frustrating.
So many frames to choose from, quality lenses, prompt service, great customer service, great price. One of the best selection of frames of all the online eyeglass retailers. Shop around, you won't find a better selection or a better product.
They have great deals and an easy to use website. If everything isn't correct, they quickly assist and replace the product. Plus, they donate glasses to communities.
Though there are many selections, I wanted one specific frame that I already have. It wouldnt let me add in my prescription. I hate that, but I'm not mad at the fact that there are many more that are similar.
Very easy to order from. Great eyeglasses at very good prices. This is my fourth pair and loved every one. There's no reason to pay exuberant
Prices for progressive glasses. My last pair was $50 and my favorite pair yet. Instead of paying $400. I love Eyebuydirect.
It was good. Decent price, good selection and the script is right. Why you sent me a bright yellow case for aviator sunglasses is mysterious in a bad way
EBD is always easy to use! I have been using them for years and I recommend them to everyone. As a teacher, I value a company that offers affordable glasses. I also recommend them to my students and their parents.
This the only place I order my glasses from. I find any frame and such great quality! I order for my 9 year old as well, she LOVES them. I recommend for adults and kids
I love the returns policy here, I usually know straight away if a pair of glasses will work or not, and I continue to purchase glasses from eyebuydirect.
I'm not satisfied. I paid for blue blocking but my eyes hurt when I'm in front of my computer. Did not have this problem with the glasses I ordered from Zeelool. I gave 2 stars because the glasses are cute
Answer: Or you can be like me and have not received your order after more than a month of waiting. Granted, I'm in Guam, but given that the USPS works here pretty much the same way it works in the states, no other retailer has any problem getting their packages to me in a timely manner. The company has sent me two different tracking numbers for the same package. The tracking report from the post office says the package was supposed to be here 12 days ago and the last time it appears the package was scanned was 24 days ago. I have emailed the company multiple times and every time they reply with some generic apology and continue to stall. The package clearly got lost in the mail, I get that and I am typically a reasonable person but any respectable merchant intent on providing good customer service in today's online marketplace would have owned up to the issue and offered a refund or have already shipped out a replacement product. They've done neither. Does it mean they are bad people running a bad business? Probably not. However, it does mean there are probably better companies out there to give your business to who won't take so long to get you your glasses.
Answer: It depends on the frame. Some are plastic, some are metal, and there are other materials used as well. The descriptions will indicate the materials they are made out of. I've ordered 3 pairs from EBD ($6 and $9 pairs--cheapest there are) and they are excellent quality. An equivalent pair of frames alone from the store would have cost $150+, not including lenses.