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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
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I luv my glasses. The frame is very stylish! The color is extremely beautiful. The fit is very important to me. They don't fall down my face. Great jobm
Always love the quality and price. Always love the color and frame
Love my prescription Isabella shades!
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I liked the previous sunglasses I had gotten three years ago
Same. Website is difficult to navigate. As an example you made me do 50 characters min. Why?
Frequently buy glasses here, durability is lackluster and there's no means of getting frames refurbished, but a good price for being able to customize lens treatments.
Eyewear is great! I can order new glasses at any time at a great price, I just wish that the shipping was faster.
I tried eyebuydirect for the first time and am very pleased with my purchase. The selection of frames is very good, love the virtual try on ability, ordering was easy and frames were shipped in a timely manner. A+!
You have a great selection of frames and make it easy to try on virtually.
This company has always been great with the ordering process! I have really enjoyed the styles and colors offered.
Everything went
Smooth ………………………………….//…//////////…..
I order new pairs a couple of times a year, and they are reasonable and perfect.
This is a affordable online shop for your prescription glasses and sunglasses. It cuts the middle man out so you don't have to pay a ridiculous amount for your glasses. It's reliable, easy and fast service. This is my 8th time I've purchased from this site for myself amd my child. Always satisfied. So if you're thinking about it, just do it! You will not to disjointed and you'll be saving tons of money.
My glasses were took from my mailbox but they sent me new pairs
Every pair of glasses I've ordered has come from this company. I skip the glasses at the eye doctor and come straight to eye buy direct.
Great glasses …. Love the frame ……. Good value for the money…
Sometimes, I've ordered glasses that didn't fit as they did when I used the virtual fitting.
Love both pairs of glasses. Shopped quick & now ordering some for my son!
Eyebuydirect has been the most reliable website for glasses. They have on trend styles, sturdy frames, and accept HSA.
Thank you! Having insurance that does not cover eyewear made it difficult to find frames that work, until I found eyebuydirect.
Answer: Or you can be like me and have not received your order after more than a month of waiting. Granted, I'm in Guam, but given that the USPS works here pretty much the same way it works in the states, no other retailer has any problem getting their packages to me in a timely manner. The company has sent me two different tracking numbers for the same package. The tracking report from the post office says the package was supposed to be here 12 days ago and the last time it appears the package was scanned was 24 days ago. I have emailed the company multiple times and every time they reply with some generic apology and continue to stall. The package clearly got lost in the mail, I get that and I am typically a reasonable person but any respectable merchant intent on providing good customer service in today's online marketplace would have owned up to the issue and offered a refund or have already shipped out a replacement product. They've done neither. Does it mean they are bad people running a bad business? Probably not. However, it does mean there are probably better companies out there to give your business to who won't take so long to get you your glasses.
Answer: It depends on the frame. Some are plastic, some are metal, and there are other materials used as well. The descriptions will indicate the materials they are made out of. I've ordered 3 pairs from EBD ($6 and $9 pairs--cheapest there are) and they are excellent quality. An equivalent pair of frames alone from the store would have cost $150+, not including lenses.