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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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They have great deals and an easy to use website. If everything isn't correct, they quickly assist and replace the product. Plus, they donate glasses to communities.
Great selection, shipping, and customer service. They also have free returns if you don't like something
I have ordered a few times from here, I have loved all my glasses. They fit well, and my lenses were perfect for my prescription.
I preferTobe able to look at the glasses without someone following me or telling me that a certain pair won't work for me I will continue to come here in the future
I bought my last two glasses and loved the process. I just wished they would be quicker to send the glasses cuase I can't wait to have them!
I've been using EBD for a long time for all my glasses needs. I just recently got my girlfriend using them as well. Her prescription was always very expensive anywhere else but with EBD it was so affordable with tons of options.
I've always had a great experience with eyebuydirect! Fast friendly and affordable for anyone!
I like buying from here because it is affordable and doesn't financially sting as much when I break my glasses.
I ordered my sunglasses from here because I lost my others in the ocean! I used the prescription on file and picked out frames and tinting then added a progressive lens. They shipped quickly, and I received them in less than two weeks, just in time for my next vacation! The prescription was perfect! Highly satisfied!
See my title for a more detailed description of my experience
THe glasses were exactly what I wanted, and excellent value as well. I messed up the shipping, and the support staff were very understanding and supportive.
Fast shipping. Different packages for all your needs. Love the glasses. You can even try them on virtually.
Thank you for making this process simple easy and quick for my needs to be meet as well find a glasses style that fits me
So easy to shop new styles! I love how you can try on each pair!
Great customer service helpful. Some glasses are great and true to the try ons some are different in person. But luckily good return policy
I have been buying from eyebuydirect for many years. The only negative has been delivery time. Todays purchase was a little higher than I expect to spend
I was recommended EyeBuyDirect by a friend who purchased a cute pair of reading glasses. I was so impressed with the affordability and quality.
This the only place I order my glasses from. I find any frame and such great quality! I order for my 9 year old as well, she LOVES them. I recommend for adults and kids
It was a pleasure shopping with you. Customer service made me feel safe and well taken care of. They solved the address error in a minute.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members