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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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My eyeglasses from here have withheld the test of time! Such great quality and style!
Quick and easy, taken care of completely. No problems. Will be a come back patron.
Ordered glasses and the prescription was too large (progressive) for my frame … returned them for a larger frame. EBD was incredible. Walked me thru the process I returned 1st pair and reordered new ones all in one step. Thank you RICHARD!
Always saves me a ton of money and good deals! I would recommend over the eyeglasses stores
So many styles to choose from, easy to return if they don't fit right, and always affordable.
First time getting prescription sunglasses and they work like a charm.
Good, stylish glasses and fits my style. The delivery is also great
Bought a cheap pair first to try quality and was surprised so ordered two more
I wanted to also order the tompkins glasses and the regular lenses wouldn't load / only showed a white screen within the tab
The glasses I save for later do not permanently save and i forget which ones I wanted to get. It can take a long time to scroll through, there are so many choices.
I found they have good prices, discounts and product. They need to add edit features at checkout so you don't have to go through the whole process again if you need to change something. Also make all of them have a 2 day selection and add one fee to do them all vs each pair.
So easy and so many wonderful options that are affordable. Ff
I can always find great deals on beautiful glasses. I like to mix and match and have multiple pairs and eyebuydirect, with their affordable selections, allows me to do that. I've only ever wanted to exchange one pair, and the customer service was easily the best customer service I have ever experienced.
Very satisfied with the service and the product. O love my eye glasses
Best quality & value for the money. Have purchased all of my glasses from eyebuydirect for last 20 years.
I ordered the wrong color lens. Website sometimes is confusing.
I have purchased a number of pairs, and love each one of them!
Always excellent like last night enjoying the help of a live chat 24/7. My family and I have ordered way over ten pairs of glasses and we keep coming back because we trust them to take care of us customer service, quality, and affordability all excellent.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members