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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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I've used "eyebuydirect" for the last 6 pair eyeglasses... and plan on continuing.
Virtual try on is a bit glitchy. But over all good value not too hard to order and good promo codes
I was unable to get two day delivery. This is the main advertisement that caught my eye! Unfortunately I couldn't get two day shipping with this cheap pair of frames. They also have the print out to meauser our pupil distance and it's not accurate when printed.
My first pair's lenses got glazing due to summer heat. Eyebuydirect easily replaced them, no problem and for free. That experience made me a likely lifetime customer. Keep up the quality service and products and I'll be here! :) Thank you
Perfect glasses every time! So much cheaper and easy to place order.
Siempre tienen buenos descuentos y son de muy buena calidad
I wanted to love them and was super excited but ended up disappointed. I can't get the frames to fit right so they keep sliding off my face (followed their directions to fix this and it didn't work) and the progressive lenses I still can't figure out (I've had progressive lenses before with no issue) I'm constantly moving my head around to find the right point of vision.
I bought my very first pair of eyeglasses from EBD because my coworker always had the cutest glasses and she told me she bought them from you…not only stylish but very affordable! Since then, I bought really nice sunglasses and eyeglasses from you and they've held up beautifully for 4 years! I'm back again buying my second pair of eyeglasses and I'm sure I won't be disappointed!
Great! Very simple and easy to follow through steps as long as you have the information needed about your prescription.
I love how easy it is to purchase glasses and how affordable, as being a single mom I am on a single Mom Budget
Simple perfect, good quality and the simple perfect site to search any type of glasses.
The best in customer service! Patient and knowledgeable!
I use transitional lenses for bifocal viewing and I always have issues with peripheral vision with that feature. I went ahead and ordered theses online, and it was to the point. No overwhelming choices and features. My glasses fit perfectly and the visuals are excellent. I don't have that issue with the blurred peripherals like the in store bought glasses, and those are a whole lot more expensive. THANK YOU!
Don't remember any issues with it. It was for my younger daughter.
Great pricing, great inventory, what more could a customer ask for?
I lost my glasses right before a car club ride to the Texas Hill Country to drive twisty, steep roads. I placed an order for new single vision lenses. I was told they'd arrive in 2-3 business days, meaning they may or may not arrive in time to leave for my trip. I explained my situation and the glasses arrived before 11 am the NEXT day! I was thrilled; had a blast driving the Twisted Sisters and I'm back on Monday ordering progressive, transitions. Thank you EBD!
I'm very pleased with the glasses and sunglasses I purchased. They were able to make the lenses with progressive readers, prism correction, and the latest Transitions photochromic lenses. Premium frames and a great price made this an unbeatable experience.
I can always find a nice pair of glasses for a great price on Eyebuydirect! The arrive quickly and come in a nice pouch and box.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members