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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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I have ordered multiple times for many years and I have always been highly satisfied!
Easy to use website with a big selection. Love the try on option! Excellent prices too!
Stop making me review this i just want my feckin glasses please also the website tried to not let me leave text in the revew because it thinks censorship is a good marketing tactic. I like my glasses but whoever is incharge of developing this website needs to eat a yummy hot dog.
Maybe the warranty bc my daughter broke them after a week of having them
Did virtual try on, ordered, and everything fit well and looked good
Tried logging in several times and nothing happened. Good experience otherwise.
EBD is the GOAT for glasses whether I'm looking to get a specific style or when I'm in a pinch and need them asap, I've bought 10 pairs so far!
As someone with a very high prescription its tough having to buy lenses in store and here the options are still limited. It's good to at least have some fun options, so that's still a big bonus.
I definitely wanted tortoise frames & the person making lens for ordered frames could tell by looking at them~~~they are bad excuse for "tortoise"~~~. FORGET IT.
I have been ordering from eyebuydirect for years and every aspect of the experience and product has been great.
I've bought at least 5 pairs of glasses from y'all and I can't replace lenses with you guys so after checking prices from competitors for lens replacement -- its cheaper to just buy new ones but y'all really put the carrot on a stick when it comes to being able to actually use rewards and promo codes.
I seriously enjoy all the choices and the affordability! I used to be so stressed by glasses shopping. Now I have options that are always quality and affordable for me!
Wonderful and easy to use website. Great styles and designs
Easy to reach out to customer service for help in navigating the check out and getting the glasses I need such as difference between computer glasses and driving glasses
Just was hoping to not spend so much. Yes I got two pairs of glasses but damn. I feel like I was reeled in
Excellent service, a lot of choices and options.
Like the filter mode, very complete.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members