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EyebuydirectReviews 14,603

4.6

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From the business

EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.


eyebuydirect.com
Founded in 2005
Pasadena, CA
+246
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Eyebuydirect Reviews Summary

The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.

This summary is generated by AI, based on text from customer reviews

service
1,575
value
5,188
shipping
5,188
returns
131
quality
5,291
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Washington
1 review
0 helpful votes
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Quick and easy
May 12, 2025

I love the style range of the glasses and sunglasses and how quickly I receive my order

Date of experience: April 5, 2025
North Carolina
2 reviews
0 helpful votes
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Exceeded Expectations
May 12, 2025
Updated review

Site is easily navigated and I am thrilled with my prescription sunglasses.

Date of experience: May 2, 2025

Very simple and straightforward
April 21, 2025
Previous review

Very simple and straightforward.

Date of experience: April 11, 2025
Oregon
1 review
0 helpful votes
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Great
May 12, 2025

Great products to choose from! Love the options and prices!

Date of experience: May 2, 2025
Kentucky
1 review
0 helpful votes
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I broke my glasses playing basketball before and needed a replacement fast. Eyebuydirect did that for me

Date of experience: May 2, 2025
New York
1 review
0 helpful votes
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Great experience
May 12, 2025

Great glasses for cheap and super customizable
Have bought from them twice now and love it every time

Date of experience: December 9, 2023
California
1 review
0 helpful votes
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Excellent
May 12, 2025

I love it! A friend advised me and I'm glad of it.
Convenient, beautiful, high-quality, fast

Date of experience: April 17, 2025
Wisconsin
1 review
0 helpful votes
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Good value
May 12, 2025
Updated review

Glasses are good value well made attractive, lightweight, accurate prescription

Date of experience: May 2, 2025

QUALITY GOOD PRICES
April 18, 2025
Previous review

GOOD QUALITY GLASSES, REASONABLY PRICED, NEW TECHNOLOGY EXCELLANT CRAFTSMANSHIP

Date of experience: January 1, 2023
Texas
1 review
0 helpful votes
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Fair prices, low quality
May 12, 2025

I normally buy glasses from here as a backup for my Costas and they always break after about a year. Good thing they are inexpensive.

Date of experience: May 2, 2025
Tennessee
1 review
0 helpful votes
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First Order Delayed
May 12, 2025

My first order was delayed and forwarded on to be expedited. Although I received the order later than originally anticipated and I am happy with the glasses. I'm hoping this order is more timely in being shipped.

Date of experience: April 1, 2025
France
1 review
0 helpful votes
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Great Glasses
May 12, 2025

Always find a nice pair of lenses when I find the right one. Easy to return and change when I need to

Date of experience: May 2, 2025
Illinois
1 review
0 helpful votes
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GREAT!
May 11, 2025

I get compliments all the time, been wearing frames (4 pairs) from this site for five months. Won't shop anywhere else for quality frames and lenses

Date of experience: May 1, 2025
Texas
1 review
0 helpful votes
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My go to for glasses!
May 11, 2025

On my 6th pair of glasses for the family…makes it super easy to pick favorites out and enjoy different styles. Just ordered 7 & 8 pair

Date of experience: May 1, 2025
California
2 reviews
0 helpful votes
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Great Glasses
May 11, 2025

I always order my glasses through Eyebuydirect. Love the choice of styles. I have both glasses and sunglasses in different styles and colors and price is great!

Date of experience: May 1, 2025
California
1 review
0 helpful votes
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My Go to site for glasses
May 11, 2025

I've been using eyebuydirect for over 10 years. Best Value, great frames and always happy with the products

Date of experience: May 1, 2025
Florida
1 review
0 helpful votes
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Love the fit and finish of my glasses! Still using them now after a year and they show no wear at all. I'll definitely order from here again every time.

Date of experience: May 1, 2025
Texas
1 review
0 helpful votes
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Purchased many pairs...
May 11, 2025

Fast, reliable and affordable which says it all but your system requires more characters.

Date of experience: May 1, 2025
Texas
1 review
0 helpful votes
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Wish for free shipping
May 11, 2025

Everything is great. I was able to get something affordable until I found out that I have to pay a little more for shipping, which was not a pleasant find at the end. That would be nice to have free shipping service since these glasses are not that cheap.

Date of experience: May 1, 2025
Wisconsin
1 review
0 helpful votes
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Return
May 11, 2025

I had no problems with the return for a replacement. Easy to do,

Date of experience: April 18, 2025
Texas
1 review
0 helpful votes
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Easy Process
May 11, 2025

Ordering glasses was fairly easy! Although I remember prices being a little cheaper, my prescription has changed so that might be the issue. Overall a very easy process!

Date of experience: May 1, 2025
Iceland
1 review
0 helpful votes
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Nice website layout
May 11, 2025

Needs a little more information about different lenses and how they work

Date of experience: January 5, 2025