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EyebuydirectReviews 14,603

4.6

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From the business

EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.


eyebuydirect.com
Founded in 2005
Pasadena, CA
+246
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Eyebuydirect Reviews Summary

The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.

This summary is generated by AI, based on text from customer reviews

service
1,575
value
5,188
shipping
5,188
returns
131
quality
5,291
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New York
1 review
0 helpful votes
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Yay
May 14, 2025

Always love glasses happy happy enjoy each order. Easy. Nice colors. Nice! Thanks

Date of experience: May 4, 2025
Florida
1 review
0 helpful votes
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Good
May 14, 2025

I bought a pair of glasses, and the price was reasonable. My overall experience was very good.

Date of experience: February 20, 2024
Michigan
1 review
0 helpful votes
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Purchased 2 pairs of prescriptions glasses and they both were great. Came in time, and properly protected. Had them for years

Date of experience: April 18, 2023
Connecticut
1 review
0 helpful votes
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Great service and products.
May 14, 2025

I have bought multiple pairs of glasses from Eyebuydirect. The service is always great and I love their products.

Date of experience: May 4, 2025
California
1 review
0 helpful votes
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Fast delivery
May 14, 2025

Quality glasses and fast delivery! Got my pair in less than a week!

Date of experience: May 4, 2025
Minnesota
1 review
0 helpful votes
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My ONLY place to buy glasses
May 14, 2025

I have been ordering glasses here for 3 years now. I'm rough on glasses and go thru quite a few sets and for the price I get great glasses and quick shipping.

Date of experience: May 4, 2025
TT
1 review
0 helpful votes
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Cool
May 13, 2025

Replacement of incorrect order appreciated. No worries. Peace

Date of experience: August 7, 2024
South Carolina
1 review
0 helpful votes
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Love!
May 13, 2025

I purchased a pair of prescription sunglasses from Eyebuydirect. 10/10 recommend. Super affordable and shipping was super quick. Plus they're super cute!

Date of experience: May 3, 2025
Texas
1 review
0 helpful votes
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Great selectio easy to order.
May 13, 2025

Site is easy to use and to order through. Prices a great. Large selection. Customer sevice is very helpful.

Date of experience: May 3, 2025
Illinois
1 review
0 helpful votes
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Easy to shop
May 13, 2025

Easy to find products and a lot of variety. Super affordable!

Date of experience: May 3, 2025
Arizona
1 review
0 helpful votes
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Not really good.
May 13, 2025

First pair with transition stays dark for a too long period of time. Second pair don't fit quite right and are just ugly.

Date of experience: May 3, 2025
Colorado
1 review
0 helpful votes
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Great Option
May 13, 2025

I have bought my glasses on eyebuydirect.com for years and now my son needs a pair. It's nice that we can save a little money and find cool styles.

Date of experience: May 3, 2025
Indiana
1 review
0 helpful votes
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Convenient
May 13, 2025

Glasses are less expensive and better quality than other glasses I've purchased online.

Date of experience: May 3, 2025
Louisiana
1 review
0 helpful votes
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Always great
May 13, 2025

Best place to buy frames and lenses. I'm a multiple time purchaser

Date of experience: May 3, 2023
Florida
1 review
0 helpful votes
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MY GO-TO
May 13, 2025

I use EBD every time I need to update or renew my glasses. I can shop in the privacy of my home and get all the bells and whistles I need.

Date of experience: May 3, 2025
California
1 review
0 helpful votes
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I love my glasses! They were the perfect fit, lightweight, and just what I was looking for! They came in the mail and there was no hassle. No scratches on my glasses ever! They are in perfect condition 2 years later!

Date of experience: May 3, 2023
Illinois
1 review
0 helpful votes
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Good quality. Great prices.
May 13, 2025

I have a pretty strong prescription, so being able to get multiple pairs of glasses for less than I previously paid for one has been a game changer.

Date of experience: May 3, 2025
New York
1 review
0 helpful votes
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It's so quickly because the app let's you try the glass from the comfort of your home

Date of experience: May 3, 2025
Washington
1 review
0 helpful votes
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I've been buying glasses here since 2012. I keep coming back because the glasses work well, and the cost is great.

Date of experience: May 3, 2025
Ohio
1 review
0 helpful votes
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The perfect sunglasses!
May 13, 2025

Easy ordering. Quick shipping. Perfect product. 10 out of 10!

Date of experience: May 3, 2025