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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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Quality product at low prices easy order process will use them again
However the constant ads and texts and emails are a little annoying
So many styles to choose from and Website easy to navigate through.
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No hassle return/exchange policy
Easy online shopping experience
Not perfect but acceptable willing to try again since I am here.
I've ordered from eyebuydirect for a number of years and I've never had a problem with anything. Very refreshing compared to other online experiences.
Love the frames really have with them. Very good quality and fit well
There is nothing about the online experience than an in-person that can be beat, as long as you keep an updated script than eyebuydirect should always be a go to.
If I want multiple pairs of the same glasses I have to select the frame and then select prescription and then select lenses each time I want to add another pair. Just add a way to increase the number of glasses in the cart.
The glasses I just reordered have broken multiple times that I have had to fix myself but they finally broke.
Glasses looked great and held up well. Shipping was fast and glasses were cheaper than using my insurance and going to an optometrist
Durable, low prices and stylish. Great service! Can't complain!
I'm completely satisfied with these glasses. They are beautiful and the prescription came out perfectly.
Love having so many options and saving so much money! Fast and easy experience!
Just needed to get a new prescription. Otherwise, my other pair is still in GREAT shape after many years. Always easy to order and I love the quality of the products.
I ordered a package with you guys ordered a set of glasses. I never got my package. My package said it was delivered. I still had to pay the full fees. I never got a refund. This is very unprofessional. I never got a second box delivered to me as well, so I'm just looking to contact somebody about this.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members