business logo of Eyebuydirect

EyebuydirectReviews 12,774

4.6

From the business

EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.


eyebuydirect.com
Founded in 2005
Pasadena, CA
+245
How would you rate Eyebuydirect?
grey star
grey star
grey star
grey star
grey star

Eyebuydirect Reviews Summary

The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.

This summary is generated by AI, based on text from customer reviews

service
1,481
value
5,187
shipping
5,187
returns
131
quality
5,291
This company does not typically respond to reviews

Instant Feedback

241,593 reviews
Florida
1 review
0 helpful votes
Follow Leslie P.
Unfollow Leslie P.
Send Message
Share Review
Report Review

Excellent!
November 19, 2017

Fast shipping and love the frames. Very easy to buy and look for the style that fit me. I always recommend this site to my friends and family.

Date of experience: November 18, 2017
Nevada
1 review
0 helpful votes
Follow chris g.
Unfollow chris g.
Send Message
Share Review
Report Review

I buy from EBD exclusively, they have all the styles you could want or need and even with a prescription added you don't break the bank.

Date of experience: November 18, 2017
Texas
1 review
0 helpful votes
Follow Steven L.
Unfollow Steven L.
Send Message
Share Review
Report Review

Best deal on the internet
November 18, 2017

I've bought 7 pairs of glasses from EyeBuy over the last 8 years and have been very happy with them. They shipped very quickly and I was very pleased with the fast shpping, style of the frames and the workmanship. I have recommended this site to anyone that will listen to me.

Date of experience: November 16, 2017
North Carolina
1 review
0 helpful votes
Follow Daniel T.
Unfollow Daniel T.
Send Message
Share Review
Report Review

Simple and Perfect!
November 18, 2017

It is my second purchase! It is so simple to choose and it is over expectation! I just love! And in my first purchase I wrote a wrong number in my prescription and the sent me an e-mail telling me that the number that I wrote looks strange, so I verify again and it was wrong. They were so nice and clarify all my doubts! Plus they are very patience.

Date of experience: November 16, 2017
Wisconsin
1 review
0 helpful votes
Follow Maggie P.
Unfollow Maggie P.
Send Message
Share Review
Report Review

Easy process
November 18, 2017

I haven't received my new glasses yet, but the shopping and buying process was easy! If the prescription is correct i will definitely order again.

Date of experience: November 16, 2017
Texas
1 review
0 helpful votes
Follow Roger P.
Unfollow Roger P.
Send Message
Share Review
Report Review

I use this company every time I need a new pair of glasses. Their products have always been sturdy and look great.

Date of experience: November 16, 2017
California
2 reviews
0 helpful votes
Follow Tom T.
Unfollow Tom T.
Send Message
Share Review
Report Review

Great experience
November 16, 2017

Great experience and return and fix for broken glasses. I recommend hole heatedly! I like the selection and once you size your glasses Sm Med ect almost anything in that section will look good.

Date of experience: November 16, 2017
New York
1 review
0 helpful votes
Follow Sue S.
Unfollow Sue S.
Send Message
Share Review
Report Review

Bought Four Frames!
November 16, 2017

The Try On Feature really helped me decide on the frames I wanted. I tried on at least four different frames but kept going back and comparing them to the frames my spouse and I thought looked the best. This was really helpful for the decision making process which prompted me to buy four frames.
Thanks!

Date of experience: November 16, 2017
Texas
1 review
0 helpful votes
Follow Judith A.
Unfollow Judith A.
Send Message
Share Review
Report Review

Great quality and prices
November 16, 2017

This is my second time ordering from eyebuydirect and both of my experiences have been easy and quick. I still love my first pair of glasses I ordered from them and knew I had to come back to order from them again.

Date of experience: November 16, 2017
Maryland
1 review
0 helpful votes
Follow leonor g.
Unfollow leonor g.
Send Message
Share Review
Report Review

Now its just a matter of waiting to see if i love them which im sure i will. Thank you for making checkout easy!

Date of experience: November 16, 2017
Texas
1 review
0 helpful votes
Follow Alex R.
Unfollow Alex R.
Send Message
Share Review
Report Review

I have needed new glasses forever and was referred to this website- seriously so many cute options it was hard to choose! And the prices can't be beat. They made it super easy to order! Can't wait to get my new glasses!

Date of experience: November 15, 2017
California
1 review
0 helpful votes
Follow Blaire F.
Unfollow Blaire F.
Send Message
Share Review
Report Review

So fun and easy!
November 16, 2017

The process of ordering was so fun and easy! I am so excited to get my glasses and I'm really hoping for the best!

Date of experience: November 15, 2017
GB
1 review
0 helpful votes
Follow Helen H.
Unfollow Helen H.
Send Message
Share Review
Report Review

A-may-zing!
November 16, 2017

Funky styles at great prices. So affordable I can order a pair to compliment many outfits. Perfect!

Date of experience: November 15, 2017
North Carolina
1 review
0 helpful votes
Follow Christopher M.
Unfollow Christopher M.
Send Message
Share Review
Report Review

Have ordered several pair for me and my son. He gets his for under $30 each time. He breaks them each time as well. Not due to the quality, just due to him sitting on them or some other reason. I would imagine if these were $300 a pop, he would be walking around without glasses right now!

Date of experience: November 15, 2017
Ohio
1 review
0 helpful votes
Follow TED B.
Unfollow TED B.
Send Message
Share Review
Report Review

At 47 years of age I just purchased my very first pair of glasses, and I am VERY pleased with my EyeBuyDirect product! I'll definitely be a repeat customer!

Date of experience: November 14, 2017
District of Columbia
1 review
1 helpful vote
Follow adrianna q.
Unfollow adrianna q.
Send Message
Share Review
Report Review

I haven't used this site in a while and although I am still happy with pricing there used to be a lot more in cheaper pricing and everything was already included.

Date of experience: November 14, 2017
Ohio
1 review
0 helpful votes
Follow Kathy G.
Unfollow Kathy G.
Send Message
Share Review
Report Review

Efficient
November 15, 2017

This is my first time ordering with EBD so I can't speak to the actual product, but I will say that the process of selecting glasses was both fun and easy. I loved being able to use my photo to try on different frames and the selection of frames is great as well as the price.

Date of experience: November 14, 2017
California
1 review
0 helpful votes
Follow Aaron P.
Unfollow Aaron P.
Send Message
Share Review
Report Review

Easy And Affordable!
November 13, 2017

I've been an EBD customer for a while now. My glasses are always nice, especially for the price.
Just placed my first order for progressives today.
We will see how they turn out.

Date of experience: November 13, 2017
California
1 review
0 helpful votes
Follow priscilla w.
Unfollow priscilla w.
Send Message
Share Review
Report Review

Best place to buy glasses
November 13, 2017

I started buying Rx glasses online after paying $1000 at a local shop.
I have bought many pairs, have had only a few problems, all were addresses by
Eye Buy Direct, to my satisfaction. I would highly recommend this business as a affordable place to buy glasses.

Date of experience: November 13, 2017
New York
1 review
0 helpful votes
Follow Jenifer H.
Unfollow Jenifer H.
Send Message
Share Review
Report Review

Excited!
November 13, 2017

Thrilled to find these glasses for computer use at a great price and lots of frame choices too! The website is friendly and I appreciate that it lets you build a wishlist and then narrow it down from there.

Date of experience: November 13, 2017