From the business
EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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Website permits uploading of a photo, but the site crashes frequently and is very slow to load. Pricing is sneaky; unlike readers.com or peepers.com, the initially-quoted price is for the frames ONLY; the lenses are extra. I would not have bought from this company except for the BOGO offer, and the fact that this site offered more frame choices for small adult faces.
Seem to have good promotions and usually they are better priced than alternatives to their website although im just typing now to get to one hundred characters
I'm super excited for the frames I ordered to arrive in the mail. This website offers the best try-on tool compared to what I've seen on other sites. The frames truly look natural on my face, which makes me even more confident about the frames I've ordered. I can't wait for them to arrive!
Although it takes about 2 weeks to get glasses, the quality for the price cannot be matched. I liked one frame and got so many compliments, i ordered the new colors it was released in. My coworkers could not believe I paid $16 for the glasses, they assumed they were over $200. Lenses are acceptable quality for the price. And appreciate the screwdriver and baggie/lens cleaner with each pair
Sue signs you or very quickly and they apply their discounts before everything is added so you really do not receive a good deal
We have always had great experiences with EyeBuy products! Great prices and quality products for our whole family!
The checkout process is not user friendly and needed to be refreshed several times...
Great deals and nice styles looking forward to getting them in the mail. It's a little overwhelming how many different styles there are.
Easy to order and very nice options on frames and customizing lenses... Have had great experience with EBD even with having to return glasses for an exchange. Thank you...
The only complaint was I could not get my 15% new customer discount to apply. I will take this up with them when there are live humans available. Other than that it was ok I guess I will see how the glasses feel and look.
Took me about five minutes to find the frames I wanted and check out. Glad i stumbled upon this site.
I have ordered from this site and have never been disappointed. Their customer service is first rate.
I have used EyeBuyDirect before. Their system is user friendly, their prices affordable, and their service on point.
This site is easy to use and cheap with great products. This is the place if you're looking for good looking cheap eyewear that'll last a long time.
This is not my first time buying glasses from them and i will continue to come back! Love their glasses!
First time here and loved the site. There are a variety of glasses to choose from. I ordered two pairs and it ships to me in about a week
Fast and easy transactions and great deal for quality items. If you are on the fence, just try it out. You will be happy.
If you are lucky enough to have found this web site, go no further. This is the place for excellence in customer service and product satisfaction with quality, price and dependability.
Website is great. Hope product comes out great too. Past experience I had glasses that were too big.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members