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Ashford

Overview

Ashford has a rating of 4.6 stars from 5,289 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ashford most frequently mention great price, fast delivery and customer service. Ashford ranks 2nd among Watch sites.

This company responds to reviews on average within 17 days

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13,981 reviews
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How would you rate Ashford?
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Illinois
1 review
0 helpful votes
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Happy Customer
April 20, 2025

I was a bit suspicious at first given that the price for this Hamilton watch was nearly 1/2 what other sites had it listed but I'm glad I took the chance as the watch is in perfect shape and was shipped to me quickly without hassle. I'm already eyeing my next purchase with them

Date of experience: April 10, 2025
Iowa
1 review
0 helpful votes
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Luminox Manta Ray
April 14, 2025

I bought a Luminox Manta Ray a few weeks ago and it is actually really nice but the bracelet clasp pops open anytime you wear it. I contacted them and they worked with me for a resolution that was very fair and worked out great. Thank you Ashford, I will order again soon :)

Date of experience: March 31, 2025
Jacob H. Ashford Rep
2 weeks ago

Hi Casey,

Thank you for your feedback, and we apologize for the issue with your Luminox bracelet. We understand the frustration and appreciate your patience. Our team has already responded via email, and we’re here to assist further if needed.

Best regards,

California
1 review
0 helpful votes
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Thank you for good business.
April 28, 2025
Updated review

I had a truly excellent experience dealing with Ashford. Their customer service was prompt, professional, and incredibly helpful throughout the entire process. The product exceeded my expectations in both quality and value. Based on this experience, I will definitely be a returning customer and look forward to doing business with them again in the future.

Date of experience: April 18, 2025

I find really easy to place the order
April 17, 2025
Previous review

I find really easy to place the order. I gave four starts since I could not get better discount

Date of experience: April 7, 2025
Florida
1 review
0 helpful votes
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Excellent service
April 29, 2025
Updated review

My experience was fantastic and I will be doing business with them at any time and hopefully they remain the same or better and keep up the good work, I'm looking forward to do business with you guys soon and thank you for excellent service.

Date of experience: April 19, 2025

It was a good shopping experience but since it's first...
April 19, 2025
Previous review

It was a good shopping experience but since it's first time I have much to say maybe time, I will be having much more to say and that everything go smoothly.?

Date of experience: April 9, 2025
Florida
1 review
0 helpful votes
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Overall Ashford Experience
April 17, 2025

Ashford's website is very organized and user-friendly. I have known of Ashford for over 20 years, and the shopping experience has greatly improved. It is very easy to locate products. I will recommend.

Date of experience: April 7, 2025
Texas
1 review
0 helpful votes
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Trust worthy and easy to work with
April 18, 2025

Got my watch relatively quick and the quality was worth it! This was the first time i used this website and my expectations were exceeded. I do plan on ordering more stuff in the future from this provider.

Date of experience: April 8, 2025
Connecticut
1 review
0 helpful votes
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Fast delivery, fantastic service
April 6, 2025

Originally ordered the same watch from another online retailer (you all know who I'm talking about) and it took 3 weeks for them to update me saying it was on the way then out of stock. Ordered same watch from Ashford and was delivered on 3 days. Would 1000% order again.

Date of experience: March 27, 2025
Maryland
1 review
0 helpful votes
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Excellent services from buying to returning
March 30, 2025
Updated review

I'm an Ashford's loyalty customer for more than 10 years. My orders are range from watches, bags & sunglasses which I had always received the satisfied merchandises. I'm continuing to buy the Ashford merchandises whenever I need.

Date of experience: March 20, 2025

I'm regular Ashford's customer for many years
June 9, 2024
Previous review

I'm regular Ashford's customer for many years. I recommend Ashford for potential customers. Services - Delivering are rate 5 stars

Date of experience: May 30, 2024
California
1 review
0 helpful votes
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Reliable Service
March 20, 2025

Ashford provided a seamless shopping experience with clear product descriptions and competitive pricing. The sunglasses arrived in perfect condition, well-packaged, and as described. I would definitely shop here again.

Date of experience: March 10, 2025
California
1 review
0 helpful votes
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Over several years…
March 20, 2025

I have bought some great watches here and on several occasions gripped them for a profit. Never had a bad experience. That may not have what you want- but if they do, it will be cheaper. Great quality and rapid secure shipping.

Date of experience: March 10, 2025
New York
1 review
0 helpful votes
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Really like Ashford
March 24, 2025

"I ordered sunglasses from this website first time and was very satisfied! A great selection of models, a user-friendly interface, and an easy ordering process. The delivery was fast, and the quality of the glasses matched the description perfectly. I will definitely order again and recommend it to others!"

Date of experience: March 14, 2025
Montana
1 review
0 helpful votes
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Amazing brand name sunglasses
April 24, 2025

Super price for such a great brand- smooth buying experience and shipping was fast and well packaged item - thanks again - highly recommended

Date of experience: April 14, 2025
Canada
1 review
0 helpful votes
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Great watch at a good price.
April 24, 2025
Updated review

All my previous purchases have gone very well. I buy from 2 Invicta stores and Ashford seems to have better prices.

Date of experience: April 14, 2025

Great watch at a good price.
October 21, 2024
Previous review

Everything is A plus. Good service and great quality. It's all good.

Date of experience: October 9, 2024
Tennessee
1 review
0 helpful votes
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Speedy processing and delivery
April 20, 2025

Took only 4 days from the time of purchase to get to my door when choosing ground shipping. Was a nice little surprise to see processing happen so quickly.

Date of experience: April 10, 2025
New York
1 review
0 helpful votes
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Excellent experience.
March 31, 2025

I was able to browse a very impressive inventory in of quality wristwatches and purchased two of them in separate transactions. No hassle. I was very happy with my purchases and that prompted my return to the site now, as one wristwatch is now in needs of replacement. I would definitely recommend Ashford.com to a friend.

Date of experience: March 21, 2025
New York
1 review
0 helpful votes
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Excellent watches at excellent prices
April 17, 2025

I got a Tissot automatic wristwatch for over 50% off retail. It's in beautiful shape brand new and it arrived in less than 48 hours from placing the order. Highest recommendation for this seller.

Date of experience: April 7, 2025
Florida
1 review
0 helpful votes
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Trustable 💯
March 28, 2025

I just bought my 3rd watch with you and I can't complain! It's a legit site and most of all, I love buying locally. I've never had any problem with my purchase at your site and very well packaged, no damage. I'll keep buying and I'm always recommending your site to my friends

Date of experience: March 18, 2025
Massachusetts
1 review
0 helpful votes
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Ashford rocks!
April 27, 2025
Updated review

Ashford is definitely a great place to find a good gift for someone or yourself! Prices are very reasonable and everything is authentic. Thank you for the beautiful watch!

Date of experience: April 17, 2025

It was great that I was able to go through my Amazon...
April 14, 2025
Previous review

It was great that I was able to go through my Amazon account!

Date of experience: April 4, 2025
Idaho
1 review
0 helpful votes
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Easy to Order, Delivered Quickly
March 25, 2025

Ashford's website was easy to navigate and despite them having a large inventory to choose from I was able to find the watch I was looking for quickly and easily. Check out was simple, and I received my watch within a week. 10/10 will be buying my next watch from them as well.

Date of experience: March 11, 2025
France
1 review
0 helpful votes
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Perfect
March 21, 2025

The delivery was incredibly fast, and I was impressed by how well everything was protected. The packaging was secure and ensured that all items arrived in perfect condition. I'm really satisfied with both the speed and the care taken in handling the products.

Date of experience: March 11, 2025