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Ashford

Overview

Ashford has a rating of 4.6 stars from 5,292 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ashford most frequently mention great price, fast delivery and customer service. Ashford ranks 2nd among Watch sites.

This company responds to reviews on average within 17 days

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13,983 reviews
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How would you rate Ashford?
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New Mexico
1 review
0 helpful votes
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Fun finds!
February 25, 2025
Updated review

I recently discovered Ashley and have made several purchases; a watch and some sunglasses. I have been pleased with the quality and selection of notable, designer and name-brand items available, offered at great prices with reasonable or no shipping costs. If you're into watches as I am, Ashford is a great place to shop. Being able to update my style profile at very reasonable prices is great. Ashford products and prices represent a great value.

Date of experience: February 15, 2025

Just discovered this site
October 21, 2024
Previous review

Just discovered this site. I'm a watch fanatic, so if this order goes well, I will likely be returning due to the product selection and pricing.

Date of experience: October 10, 2024
Florida
1 review
0 helpful votes
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Excellent Service
April 21, 2025
Updated review

Great service and product, will use Ashford in the future. Hopefully I won't need another watch for a few years but I now know where to go.

Date of experience: April 11, 2025

Very easy and secure
April 11, 2025
Previous review

Very easy and secure

Date of experience: April 1, 2025
New York
2 reviews
0 helpful votes
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Received non working new watch
December 28, 2024
Updated review

Brand new watch was not working, thought it was the battery and took it to jeweler and they gave me the bad news that the new watch was broken. Still in process to return and repurchased the same watch with hopes it's a working unit.

Date of experience: December 18, 2024
Jacob H. Ashford Rep
4 months ago

Hi Carlos,

We sincerely apologize for the issue with your watch. While we strive to ensure all our products are sent in perfect condition, sometimes unexpected issues arise. We’re committed to making this right and hope you’ll be satisfied with your new watch.

Thank you for your understanding!


Still need to trust your website
December 15, 2024
Previous review

Still need to trust your website

Date of experience: December 5, 2024
Colorado
1 review
0 helpful votes
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Ashford is great
April 19, 2025
Updated review

I've placed several orders, great prices and products. I've never had an issue with any transaction or product.

Date of experience: April 9, 2025

Great experience every time
April 9, 2025
Previous review

Good prices, great products and service every time I have ordered from them.

Date of experience: March 30, 2025
Pennsylvania
1 review
0 helpful votes
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You should try them
April 16, 2025
Updated review

First time shopping here, and I am not disappointed. I really haven't explored all they have to offer

Date of experience: April 6, 2025

The coupon code stated free shipping
April 5, 2025
Previous review

The coupon code stated free shipping- but I was not given that option when I placed the order

Date of experience: March 26, 2025
California
1 review
0 helpful votes
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Buy with confidence!
April 22, 2025

Solid company. Purchased many watches from them and never had any issues. Top quality watches at great prices.

Date of experience: April 12, 2025
Maryland
1 review
1 helpful vote
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Excellent
April 26, 2025

I received the watch the very next day. It's authentic and arrived in brand-new condition, just as advertised.

Date of experience: April 16, 2025
TW
1 review
0 helpful votes
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Nice nice
December 15, 2024

Thank you so much. No hassle fast delivery and fast transaction. At First I was worried because it is my first time to order watches here but after I received my items I was so satisfied and glad that I choose asford to order this

Date of experience: December 17, 2024
Thailand
1 review
1 helpful vote
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Price
March 23, 2025

Inexpensive for the solid piece of watch that is sold 3 times more the price in my country.

Date of experience: March 26, 2025
California
1 review
0 helpful votes
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New watch
January 13, 2025

Was great and easy no problems at all. Shipping was a little slow but I'm sure it had to do with the current weather

Date of experience: January 28, 2025
Missouri
1 review
0 helpful votes
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Great
April 19, 2025

The delivery is on time and package is good. Good to get a follow up email which I don't expect from other web sites. No issue at all.

Date of experience: April 9, 2025
Alabama
1 review
0 helpful votes
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Always happy with Ashford.
March 26, 2025

Have ordered several watches from Ashford over the years and have always been pleased with them. Great value and orders arrive quickly. Will continue to shop with Ashford.

Date of experience: March 16, 2025
Illinois
1 review
0 helpful votes
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Watch not working
February 5, 2025

Watch isn't working. Hour hand does not work. We want to send back. Please call back. I have left message w customer service.

Ashford attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 26, 2025
Illinois
1 review
0 helpful votes
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Watch face was too big and too tall for my wrist
February 2, 2025

Handsome watch but the watch face was too big and too tall for my wrist. I prefer a sleeker thinner 40mm face than the 42mm and taller face. Watch seemed excessively heavy. I returned the watch

Date of experience: January 23, 2025
Texas
1 review
0 helpful votes
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Normal online shopping experience
February 4, 2025

Received purchase in good order, the long free shipping time makes you wait with anticipation, someday maybe shipping times can be improved.

Date of experience: January 25, 2025
Oregon
1 review
0 helpful votes
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Not happy
March 24, 2025

I want to return this watch but when I emailed customer service it comes back not delivered.

Date of experience: March 27, 2025
Florida
1 review
0 helpful votes
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Beautiful men's watch. Serious company.
March 25, 2025

It was easy to buy online from you. The product is exactly as shown on the website.

Date of experience: March 27, 2025
New York
1 review
0 helpful votes
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Fast
March 17, 2025

Will recommend to my friends.
The discount is beyond my expectations.
Shipping fast, no delays.
Packaged good.

Date of experience: March 7, 2025
Connecticut
1 review
0 helpful votes
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Reliable Horological marketplace
March 27, 2025

I've purchased several times from Ashford and have been satisfied with their responsive shipping and good values.

Date of experience: March 17, 2025
Kazakhstan
1 review
0 helpful votes
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Nice
February 4, 2025

Thank you for the fast delivery, the quality is excellent, and I will definitely recommend your store to my friends.

Date of experience: January 25, 2025