From the business
EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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I was a little worried about ordering glasses online, but my order was perfect and the price was great! I bought two more pair after receiving my first pair.
For most of my life, I've had to choose one pair of glasses; only once did my parents spring for a pair of prescription sunglasses, and I accidentally threw them out with my dinner one night. I love being able to have multiple options of prescription eye wear; I coordinate my glasses with my outfits. Furthermore, the ability to order prescription sunglasses (UNDER 100$) is overwhelmingly joyful to me. Not that I don't love my Raybans, but I can't wear contacts EVERYDAY.
This is my second order. I would rate it higher but the kids selection is very limited. Offers on Photo chromatic lenses and quality are very reasonably priced.
Have all of your information handy and don't count on downloading your picture as easily as "they say"! Give plenty of time for this and note that this is probably not designed for those who are not on their computers at least 24 hours a day. You know, like those of us over 45!
I liked the collection presented and loved the price too! It would have been better if i could use multiple coupon codes at my checkout.
ReceivedLike everyone, I was hesitant to buy glasses online, but decided to try Eyebuydirect after I read some positive reviews. Last year was my first time purchasing and I was not disappointed. The website is easy to navigate and the glasses are super cute and very durable. Did I mention that delivery was also incredibly fast?
When I received my first pair they were a bit loose but after taking them to get them adjusted that was solved. To this day, I keep getting compliments on how great they look. I bought another two pairs and will definitely be buying more.
The selections are so cute. I was worried about not having something for her to wear that was universal and stylish as well. Will be buying more for her and myself!
Its been 4 years since i purcjased glasses from the eye doctor. I have saved 100s of dollars from this and i have been very satisfied with all my glasses!
Great shopping experience. The site has a great variety of glasses with good prices. Can't way to have them.
I heard good things about your site, but I had difficulty with it. It would not let me put in a shipping address and then a different address. When I would do that, it would take me back to putting in a new address. I had created an account, but when I tried to use it, it said that it did not recognize the email and/or password. When I went thru guest check out, it said that the email was already in and to sign in. Then when i put in to say I forgot my password, it never sent anything to me email. I like your selection, but the process makes me not want to use your services again. Also, when I tried to use the try on button, I uploaded the photo and went thru all the hoops and it kept going back to upload photo. Very disappointed. Hope the glasses are worth the headache
I have been on this website for over a year now, and I love the frames, I do wish there were a bigger variety of glasses that fit my size but I am excited to receive my very first purchase!
I have ordered from them multiple times and everytime its better, their return/ replacement policy is so easy, shipping is fast. Love the frames!
I used this website for an hour trying to purchase 2 pairs of frames for their Black Friday BOGO sale and although the styles and prices are amazing, the process was a bit long the website kept crashing. This may be due to just Black Friday shopping traffic, but it was still frustrating nonetheless. Overall would shop here again, maybe just not on such a high-traffic day!
I just purchased my first two pairs so I can not speak on quality. The site has a great selection. The checkout process needs a lot of work. It would not let me use two promo codes. My shipping and billing address are different, so I added a new address to the billing section. Every time I clicked continue, it would tell me to select an address option in red and delete everything I had typed. I had to log off and log back on for the site to remember the address. Links ran very slow as well, but maybe its because it is Black Friday weekend and there are many users online.
It takes me awhile to maneuver around a new website. That done the next pair will be so easy. Now I am waiting for the glasses to arrive hence the phrase "the proof is in the pudding" On with the adventure.
I have astigmatism and was not sure which lens use was ideal for me as no description was specific to astigmatism.
Really. Amazing. SO inexpensive, especially with a progressive lens prescription. So I now have 6 different pairs, which allows me to avoid buying the most bland -- and therefore versatile -- pair.
I love this site because you get quality glasses for a great price! Shipping is quick, the packaging is adorable, and you don't have to worry about paying hundreds of dollars for just one pair of glasses.
I have yet to receive my glasses since I just purchased them, but as far as the purchasing experience goes I loved it. I love that I'm able to "try on" the glasses before purchasing them and I love the lense options they have available. I can't wait to see how they fit in real life and how I really look with them on :)
When purchasing glasses for my kids, this is the best option. They lose them; they break them. This is a great option to replace them and it's easy and affordable. I'll never buy glasses from a brick and mortar location again b/c they are overpriced compared to EyeBuyDirect.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members