EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
I needed a pair of polarized sunglasses to match my new eye prescription. Eyebuydirect has came through yet again with not only a great pair of sunglasses but a 50% off total purchase perk at just the right time. I can't thank them enough.
Easy to order, good selection, nice glasses. Happy with purchase
Had fun shopping and virtually trying on glasses. It was easy to do and order. Got my new glasses quickly and they looked just like the virtual pair. Good experience.
The quality of product is amazing! The prices are low and gir my budget. If you need glasses this is where you should get them.
My glasses have always come on time and the customer service is excellent. No complaints here about their prices!
Ordered twice, second pair was made incorrectly. I can see better with my glasses than without, but it is not 20/20. If I tilt the glasses, I can see perfectly, but I cannot go around with my glasses almost falling off my face.
Go to for eye glasses. I've loved eyebuydirect since my first purchase.
Fifth pair of glasses ordered from here. Always good quality
I purchase all my glasses from here! My daughter only wanted me to reorder this pair with her new prescription!
Was well taken care of when pair broke, received replacement with no hassle.
Great glasses and great price. Very pleased with the quality and service.
I ordered glasses, they shipped glasses they are the right ones and I wear them
My experience with eye buy direct has been positive so far. I was able to cancel a pending order when I realized I ordered the wrong frames once and I like that they have affordable options that are very trendy. I tend to change my mind of glasses so I don't want to spend $300 on a pair so eye buy direct is perfect for me.
Surprised at how spot on the progressive lenses are. Will buy again and recommend.
Awesome! Awesome! Awesome! Awesome! Awesome! Awesome! Awesome!
Always have a good experience with Eye Buy Direct. Easy to navigate.
As good as much more expensive glasses. Quick delivery. Ease of purchase.
As good as much more expensive brands and fast shipping thanks
Good. The only thing I wish is that they could deliver or had an option to deliver your glasses much faster
I ordered prescription glasses because I desperately needed them to see while driving, I ordered and they arrived quickly and fit perfect!
Answer: Or you can be like me and have not received your order after more than a month of waiting. Granted, I'm in Guam, but given that the USPS works here pretty much the same way it works in the states, no other retailer has any problem getting their packages to me in a timely manner. The company has sent me two different tracking numbers for the same package. The tracking report from the post office says the package was supposed to be here 12 days ago and the last time it appears the package was scanned was 24 days ago. I have emailed the company multiple times and every time they reply with some generic apology and continue to stall. The package clearly got lost in the mail, I get that and I am typically a reasonable person but any respectable merchant intent on providing good customer service in today's online marketplace would have owned up to the issue and offered a refund or have already shipped out a replacement product. They've done neither. Does it mean they are bad people running a bad business? Probably not. However, it does mean there are probably better companies out there to give your business to who won't take so long to get you your glasses.
Answer: It depends on the frame. Some are plastic, some are metal, and there are other materials used as well. The descriptions will indicate the materials they are made out of. I've ordered 3 pairs from EBD ($6 and $9 pairs--cheapest there are) and they are excellent quality. An equivalent pair of frames alone from the store would have cost $150+, not including lenses.