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EyebuydirectReviews 15,409

4.6

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From the business

EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.


eyebuydirect.com
Founded in 2005
Pasadena, CA
+246
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Eyebuydirect Reviews Summary

The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.

This summary is generated by AI, based on text from customer reviews

service
1,610
value
5,189
shipping
5,189
returns
132
quality
5,292
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Georgia
1 review
0 helpful votes
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Best!
February 22, 2026
Updated review

I have been an EBD customer for years, family, too! Best eyeglasses and best price. You won't need their guarantee, but it is there. 100% no questions asked for 14 days, then 365 days for ANY failures.
I will buy from here until I pass away!

Date of experience: February 12, 2026

Long Time customer
January 31, 2026
Previous review

All of my ten-years experience with EBD has been great! Their eyeglasses are wonderful, and their services are excellent. If you've never bought glasses online, do so now. There is no reason to worry, and every reason to save tons of money and have spectacular glasses.

Date of experience: January 21, 2026
Florida
1 review
0 helpful votes
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Can't beat the prices
February 21, 2026

I've been ordering eye glasses with Eyebuydirect for 15 years and always been so happy with my purchases. Quality and the best prices. I literally get 3-4 pairs of glasses for half of what I used to pay at eye cam places.

Date of experience: February 12, 2026
Washington
1 review
0 helpful votes
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Amazing Service
February 21, 2026

Overall, a wonderful experience, better than what I would have in an optical store. Affordable prices. Fast shipping. Quality products. Customer service is always so helpful

Date of experience: February 11, 2026
Massachusetts
1 review
0 helpful votes
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Genial
February 21, 2026

Muy buena calidad, encantada con mis lentes

Date of experience: June 11, 2023
Oregon
1 review
0 helpful votes
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Great glasses
February 21, 2026

This is second time I've ordered glasses. Very satisfied with the glasses from my last order. Paid much much more at my optometrist.

Date of experience: February 11, 2026
Florida
1 review
0 helpful votes
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My eyeglasses got broken
February 21, 2026

I received my order on time but my eyeglasses got a leg broken after few months of use. I have been shopping eyeglasses from Eyebuy Direct before and lasted for years, but this time was not that good.

Date of experience: December 18, 2025
Washington
1 review
0 helpful votes
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It's getting better
February 20, 2026

The site keeps getting better. Ordering is easy, prices are solid, and the virtual try-on really helps. Clearer info on promo stacking would make it even better. Overall, a smooth experience.

Date of experience: February 10, 2026
California
1 review
0 helpful votes
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Greatly satisfied
February 20, 2026
Updated review

I looked for an online eyeglass company, eyebuydirct came up and I decided to try them out. From the selections, the virtual fitting, and the purchase process was extremely seamless. The time from purchase to arrival was quite reasonable, they arrived well cushioned and the fit was perfect. I didn't have any expectations, however, I am extremely satisfied.

Date of experience: January 12, 2026

The experience was pretty seamless
January 18, 2026
Previous review

The experience was pretty seamless. I'll see how the rest of the process goes.

Date of experience: January 8, 2026
Massachusetts
1 review
0 helpful votes
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The most convenient glasses experience.
February 20, 2026

I go through glasses so often (clumsy and terrible luck lol) that it's often super expensive and a process for me to replace them.

Eye Buy Direct has made my life so much easier. And they're all so cute!

Date of experience: February 10, 2026
Illinois
1 review
0 helpful votes
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Cool eyeglasses!
February 20, 2026

This is my second purchase of the fab Roaring eyeglasses. I get so many compliments on them - in black. I can't find a style anywhere else like these. The lenses/prescription are great.

Date of experience: February 10, 2026
Missouri
2 reviews
8 helpful votes
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Why would you not only require a review to move on, but also impose a character limit for said forced review? Diabolical. Love the glasses though.

Date of experience: February 10, 2021
New Mexico
1 review
0 helpful votes
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Good glasses, but too many emails
February 19, 2026

I like the glasses, but I don't like their tactics of sending emails and providing discount codes. I prefer straightforward pricing.

Date of experience: February 10, 2026
Florida
1 review
0 helpful votes
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DELIVERY TOOK ALMOST 2 FULL WEEKS AND THE PRESCRIPTION MAY NOT HAVE BEEN MANUFACTURED CORRECTLY- BUT I'M HOPING I JUST NEED TO GET USED TO THE GLASSES. IT ISN'T WORTH MY TIME PURSUING A RETURN.

Date of experience: February 9, 2026
Colorado
1 review
0 helpful votes
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Zzz
February 19, 2026

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Date of experience: February 9, 2026
Illinois
1 review
0 helpful votes
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I have bought 2 different pairs 2 different times because they broke quickly after receiving and wearing them but the styles are so good I was willing to risk it. I even purchased the amity style 3 separate times and they all broke before 3 months.

Date of experience: July 9, 2025
Colorado
1 review
0 helpful votes
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Misleading prices, still affordable.
February 18, 2026

The initial price is very appealing, but once you add to cart and go through the options, even if you don't get any add ons, you still have to choose a lense option that is for an additional price.

Date of experience: February 8, 2026
Arizona
1 review
0 helpful votes
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Great Glasses at a Great Price
February 17, 2026
Updated review

I have great Vision Insurance and after my Eye Doctor appt in January 2026 I picked out and purchased a pair of frames with prescription progressive lenses from my Eye Doctor's facility. Even with my great Vision Insurance that paid 100% for the $300 glasses I selected I still ended up paying $188 for the upgraded progressive lenses to put into the frames. After seeing the great selection of eyeglasses on EyeBuyDirect I decided to buy a two pair of glasses with my new prescription, one for reading and one for working on my computer. Those two pair came in quickly and the prescriptions in them were so good and clear when using that I thought I would purchase another pair of regular glasses and see how they compared to the ones I purchased from my Eye Doctor's office. The frames I purchased cost $49, and with my prescription lenses (with upgraded progressive lenses) the total pair of glasses cost me $121. The glasses came in very quickly and they are fantastic! The prescription is spot on and I see better/clearer with them than with the ones I purchased at a higher price from my Eye Doctors' office. All three pair of glasses have the correct / clear prescription in them and work great. I will definitely purchase all my glasses from EyeBuyDirect in the future and not from my Doctor's office! They accept my insurance as well, so I know my total out of pocket cost will also be less than what I paid without insurance at EyeBuyDirect. Bottom line EyeBuyDirect offers a great selection of frames and lenses at great prices, and the prescription is meticulously applied to the lenses.

Date of experience: February 7, 2026

Love the selection, quality, and price
January 27, 2026
Previous review

Last year I ordered two pairs of readers. They were fantastic and reasonably priced. So much cheaper than going to my local Eye Doctors office to buy them. This year I have already purchased a pair of computer glasses that work fantastically and again have saved me over $100 not having to buy through my Eye Doctors office. And... today I am purchasing a pair of readers and progressive glasses from my new prescription.

Date of experience: January 17, 2026
Connecticut
1 review
0 helpful votes
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Yay
February 17, 2026

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Date of experience: February 7, 2026
Massachusetts
1 review
0 helpful votes
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Lots of support and choices
February 16, 2026

There are so many great choices of frames and lenses. The customer support is also fantastic. They were able to resolve my issues and make me feel even better about the company than before, not just satisfied.

Date of experience: February 6, 2026
Florida
1 review
0 helpful votes
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I keep coming back for more!
February 15, 2026

I only shop eyebuydirect now for my glasses. Been shopping here for a few years now and have several progressive glasses. Perfect overall and customer service is number one!

Date of experience: February 5, 2026