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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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I love most of the styles on this website. It is cheap and easy. They also last for many years. I love eye buy direct glasses.
(I bought two glasses and it was only close to $100!)
Isn't that awesome. Plus the glasses i bought are new and beautiful.
Lots to choose from. We will see how they work when they come in. 100 words yet? Not yet? How about now?
I work for ophthalmologists. I love this site. I cant recer people to this site because it would create conflict in my.job but every single day i see people miss out on new glasses that could improve thwir wuality.of life but they cant afford them. It truly breaks my heart. I love this site and outside of my professional environment i share this with everyone that i know who could benefit. Glasses SHOULD be this way, people deserve to see for a good price. THA K YOU EYE BUY
Easy to use site, better than going to the eye doctor, have purchased 4 glasses now and only 1 broke. Recommend to everyone over warby Parker
I made a re-order over the phone with your agent Alex and he was beyond professional, and placed my order in the purchase basket in no time. This is the best service I have ever received over the internet/ phone. I would like to comment Alex for making this process so easy and successful. Thanks for being professional, efficient, and caring!
Today was the first time I have used the website. So far so good. I like the selection of frames and the prices seemed very reasonable.
Have used EyeBuyDirect for five years and enjoy the selection/price, allowing me to change styles when I choose to.
Amazing glasses (especially the RFLKT ones) at amazing prices, and the customer services is the icing on the cake. Friendly and responsive emails and efficient with addressing your concerns. Also, the website itself is easy to navigate and the search/filter options are very helpful. Love EBD!
It was easy to find the glasses I wanted and easy to check out. I will definitely be getting my future glasses from here from now on.
Love this site. Unfortunately had to return my first pair because of fit, but they made it simple and I ordered another pair.
I just order so I can't say how the glasses are just yet, but I really liked the website and the feature that allows me to try them on.
I will always use eyebuydirect, always very good service, good selection, and fast delivery. I have been using eyebuydirect for years.
There are many options, priced well. Great to be able to see how the glasses look prior to purchasing. Ease of use for sorting to find what I liked.
The person that helped me was fantastic, she was very patient with me, this was my first time to us eye buy direct. I will tell all my friends about eye buy direct.
Have used this company now for my last 3 pairs of glasses. Could be a little faster turnaround but overall I wouldn't go anywhere else.
The only time I have had a problem with this site is when I ordered prescription sunglasses. They never came :(
This is my fourth pair ordered and they have all been great. Now I have glasses for all occasions. I am totally pleased with the product and the help has been outstanding. Just ordered a pair of sunglasses.
Ordered two pairs of glasses with premium features for much less than I would have paid at my Optometrist office.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members