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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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I can't believe how inexpensive these glasses are. The frames are very stylish. I will always buy from here
Eye Direct not only offer great prices, but the product selection is great too! I've been very satisfied
Very comparable, nice selection, very easy to access website. Nice promo codes also easy to recommend to seniors I will order more once these arrive
The site was easy to use. The process for choosing glasses to fit my face was easy and the price for frames and the lenses were very affordable. I hope I like them on my actual face as much as I liked them on in my picture.
I've ordered glasses from this site for a few years and have saved hundreds of dollars. They're just as sturdy and cute as I'd find in store but for a fraction of the price. Ordering is easy. Even the cheapest shipping option only takes about a week from the time I order.
I've ordered many pairs of glasses here and have been very satisfied overall: great pricing and great communication for updates on orders. Sometimes find it difficult to locate past order details since I've reordered the same glasses. Would like more small or XS sizes.
This is the fourth purchase I have made with EyeBuyDirect. They exceeded my expectations from day one. I initially purchased the first set so my 6 year old had spare glasses. Not only did these glasses outlast the ones we got at the vision center, but the pricing is much better. As a single mother, with two kids, glasses can be the extra expense that we can't afford. Super glued or duct tapped glasses have been a very real thing in our lives. Not anymore. Thanks to EyeBuyDirect, I can have a couple pair for my daughter and for myself. I can not tell you how thankful I am that a co-worker introduced me to you.
Customer service team was very responsive and the website was easy to use. The prices are great. Can't wait to get the product to measure fit and feel.
Love that you can upload a photo to do the pseudo-try on but it's never fully accurate so I just ordered a pair feeling very uncertain whether I'll like them in person. Would be great if there were a home try-on that doesn't require purchase with prescription. But I appreciate the photos from diff angles, measurements and so on, and the favoriting option helps narrow down. I've bought multiple glasses from EyeBuyDirect so they're definitely doing something right.
This site has a good selection of frames and you can even see how they will look on you before you buy. Nice selection of options as well.
So much cheaper and easier than going to the optometrist, which I went today and decided I can live with, seeing blurry.
I have ordered from them in the past and never had an issue with them at all. I will continue ordering from them i honestly with they provided free shipping
I like this site a lot.
Really decent styles and the prices are insanely low.
I was somewhat sceptical about buying online but you can see the glasses on your face and as I said the prices are insanely.
I can't wait to get my new glasses.
I have bought one frame in Readers which I am happy with. When I went to order a pair of progressives, I continued to receive a message that the frames cannot be made for progressives. And it provided a link to all of the frames that are capable of making into progressives -- and the frames I want are on that list.
I sent an email and did get a response fairly quickly, but given the same link to the same list. So I was left frustrated.
But I do love the selection of frames, especially a pretty large number of larger sized frames, as that is what I like.
I decided to try again with the progressives, and it seems that when I removed just the "two PD" and left it at one PD, I was able to place the order. Doesn't make sense to me, but I did place the order and will see if the lenses work. If not, I'll send them back.
Hello,
We would like to apologize for the trouble and frustration that you experienced with EyeBuyDirect.
We value your comment and we assure you that we constantly improve our services to provide satisfaction to our customers; our family.
We are more than happy to assist you. You can always call us at 1-855-393-2891(US) or 1-800-734-918 (for Australia) during business hours are 9:00 AM - 12:00 AM, Monday through Friday, EST or simply send us an email at eyecare@eyebuydirect.com.
Thank you and have a great day!
I am super happy you exist. I need glasses, but I do not care if it has Richard Simmons or some celebrity's name tied up in it. To pay gobs of money for that is pure tomfoolery and churlishness. Thanks for taking care of that task with ease! A+ See ya round. HA
KLH
I was helped and my salesperson was patient and thorough and completely knowledgeable. I will happilly recommend EyeBuyDirect to all who read this.
Order process was great... waiting for delivery - good experiences made in the the past. I'm looking to receive my order.
I have several pairs of glasses from this website, my daughter has a pair as well. I absolutely love these glasses. I get compliments regularly. They're super cute and cheap. These are the lowest prices I can find.
I absolutley love the selection of frames and the quality is fantastic.
I just purchased my 3rd pair for $9. Can't beat the price and the quality.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Al,
Thank you so much for your honest review.
We value your comment and we assure you that we constantly improve our services to provide satisfaction to our customers; our family.
We are more than happy to assist you. You can always call us at 1-855-393-2891(US) or 1-800-734-918 (for Australia) during business hours are 9:00 AM - 12:00 AM, Monday through Friday, EST or simply send us an email at eyecare@eyebuydirect.com.
Thank you and have a great day!